Skip to Content
 Placeholder loan officer image

Crystal Washington

Senior Loan Officer, NMLS# 1588494

Get Prequalified!
1-800-220-0600 ext. 8073
1801 Westfall Drive
Columbia, MO 65202

Meet Crystal

Crystal is a VA home loan specialist with over 10 years experience in the home buying process. As a licensed Loan Officer and Realtor Crystal can offer you guidance throughout the entire process.

Crystal is the wife of a retired Air Force TSGT, daughter of a Navy man, and sister to an Army Specialist. Her love of our military men and women runs deep. Crystal has four children and is married to the love of her life. She is looking forward to welcoming her first grandchild to the world in 2019. Her passions include travel, baking, cars, and helping others.

    Homebuyer Reviews

    See what 44 customers have said about Crystal.

  • 1 out of 5 Stars
    Gary B. in Would Recommend

    Sep 28, 2023 | Purchase Loan

  • 1 out of 5 Stars
    Christy M. in Would Recommend

    Sep 5, 2023 | Purchase Loan

    She was very responsive and thorough !! Answered any questions that I had.

  • 1 out of 5 Stars
    Jessica S. in Would Recommend

  • 1 out of 5 Stars
    Latisha G. in Would Recommend

    Jul 25, 2023 | Purchase Loan

    I had an awesome experience with her! She was very sweet and caring

  • 1 out of 5 Stars
    Stacy Z. in Would Recommend

    An amazing person who took the time, many times over, to explain the process, guiding me every step of the way . A true asset for your organization.

  • 1 out of 5 Stars
    Christopher F. in Would Recommend

    Crystal has been a great help. Whenever we had a question it was answered pretty quickly and concisely.

  • 1 out of 5 Stars
    Shirley B. in Would Recommend

    Jun 17, 2023 | Purchase Loan

    I recently had the pleasure of working with Crystal Washington throughout my home-buying journey, and I cannot praise her enough for the exceptional service she provided. From the moment I reached out with my questions, Crystal displayed a high level of professionalism, promptly addressing all my concerns and ensuring I had a clear understanding of the loan process.What truly set Crystal apart was her genuine care and effort to make me feel at ease throughout the entire experience. Buying a home can be overwhelming, especially for a first-time buyer like myself, but Crystal's attentiveness and personal touch made all the difference. She went above and beyond to alleviate any anxieties I had, consistently reaching out to check in on my progress and offering words of encouragement during the house hunting adventure.Crystal's responsiveness was remarkable. She consistently responded to my inquiries in a timely manner, demonstrating her commitment to providing excellent customer service. Her thoroughness and attention to detail gave me confidence that she was dedicated to finding the best loan options tailored to my specific needs.What impressed me the most about Crystal was her unwavering presence from start to finish. She guided me through every step of the process, ensuring I had all the information I needed to make informed decisions. Even after the loan was secured, Crystal continued to follow up and ensure that everything was going smoothly.Thanks to Crystal's exceptional support, my first-time home buying experience was a resounding success beyond measure. Her professionalism, attention to detail, and genuine care made all the difference in navigating the loan process with ease. I cannot recommend Crystal Washington highly enough for anyone seeking a dedicated, knowledgeable, and personable loan professional. She is truly a gem in the industry, and I am grateful to have had her by my side throughout this journey.

  • 1 out of 5 Stars
    Erin H. in Would Recommend

    Jun 9, 2023 | Purchase Loan

    She was the absolute greatest! She made the process so easily and always kept me positive and optimistic! I could not have asked for a better person to help me in this journey!

  • 1 out of 5 Stars
    Stephen T. in Would Recommend

  • 1 out of 5 Stars
    Victor I. in Would Recommend

    Jun 1, 2023 | Purchase Loan

    Always attentive to my questions and made sure I felt comfortable with everything going on. Took the time to explain several questions I had.

  • See More Reviews