Skip to Content Skip to main content
Photo of Heather Yackley

Heather Yackley

Loan Officer NMLS# 1241088

Heather is an Air Force Veteran that resides in the mountains of Colorado with her husband, children, and two Rhodesian ridgebacks. Outside of the office, Heather enjoys spending time with her family outdoors or relaxing at home with a good book.

Office 1-800-220-0600 ×3085
Fax 573-234-5162
Email
Address 3621 Discovery Parkway, Suite 115, Columbia, MO 65201

Homebuyer Reviews

See what 101 customers have said about Heather.

Page 2 of 11 reviews. Return to page 1 »

  • 1 out of 5 Stars
    Kristen E.

    Jul 15, 2026

    Loan Officer: Heather Yackley

    NMLS#1241088

    Difficult to get ahold of and get questions answered. Heather was much more helpful than the loan coordinator, Venus. Venus would give us a bunch of to-do’s late Friday afternoon and then ghost us immediately, leave for the weekend, and we wouldn’t hear from anyone until Tuesday. This happened REPEATEDLY. We were left stranded with unanswered questions and concerns so many times…This loan process was so much more stressful and difficult than it needed to be! We closed two weeks late, and, honestly, I’m amazed it even happened at all. Definitely will recommend people stay away from Neighbors bank, and I wish we would have chosen someone else to begin with.

  • 4 out of 5 Stars
    Amanda T. in Virginia Would Recommend

    Jul 11, 2026

    Loan Officer: Heather Yackley

    NMLS#1241088

  • 4 out of 5 Stars
    Tyler K. in Oklahoma Would Recommend

    Jul 9, 2026

    Loan Officer: Heather Yackley

    NMLS#1241088

  • 1 out of 5 Stars
    Lance H. in Iowa Would Recommend

    Jun 26, 2026

    Loan Officer: Heather Yackley

    NMLS#1241088

  • 1 out of 5 Stars
    BRIAN M.

    Jun 25, 2026

    Loan Officer: Heather Yackley

    NMLS#1241088

    She's the reason why I had to call multiple supervisors. So we would get a call back for me or realtor or the title company. No compassion, missing the org close date and gone over 2 weeks. Almost lost the house i was trying to buy. Then lost my interest rate and then when asked what they were going to do, they had to buy it down and then put it on the paperwork that it was charging me to buy it down. She sent me an email. Show me how much would be removed at the closing cost. And in the end, it wasn't that amount, who was only 6000 not the 8000 and then the supervisor said that it was actually in some other paperwork. That wasn't showing on the closing documents $,1500 that was supposedly taken off. Also told her that I was going to be paying the realtor and in the end, she put that on the paperwork, and I got taxed for it and we'll be paying interest now.Because she attached it to the loan like I told her not to.

  • 1 out of 5 Stars
    Melinda G. in Indiana Would Recommend

    Jun 23, 2026

    Loan Officer: Heather Yackley

    NMLS#1241088

    I’m just so happy they made it happen. Heather and her colleagues and team helped me tremendously until the last min. Of closing and made it happen. Communication was great towards the end.

  • 3 out of 5 Stars
    Kimberly B. in Pennsylvania Would Recommend

    Jun 23, 2026

    Loan Officer: Heather Yackley

    NMLS#1241088

    She could have communicated a little better.

  • 1 out of 5 Stars
    Leon F. in Indiana Would Recommend

    Jun 19, 2026

    Loan Officer: Heather Yackley

    NMLS#1241088

  • 3 out of 5 Stars
    Calvin N. in Washington Would Recommend

    Jun 16, 2026

    Loan Officer: Heather Yackley

    NMLS#1241088

    Heather is good I think I don’t think I actually had much contact with her directly . But my experience dealing with Evelyn was great.her customer skills are what I hope all your people hope to achieve. I also enjoyed my interactions with Julia . She too is a enjoyment to work with

See More Reviews