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Melissa Janke

Team Lead NMLS# 995505

Get Prequalified Call 1-800-220-0600 ×3032 Send Email

An expert in home loans, Melissa has experience in the banking industry since 2012 and the financial industry as a whole since 2007. She is a huge advocate for the work hard, play hard ethic. In her free time, she travels internationally to enrich her cultural experiences while better understanding the true essence of life.

Office 1-800-220-0600 ×3032
Fax 573-476-1139
Email
Address 3621 Discovery Parkway, Suite 115, Columbia, MO 65201

Homebuyer Reviews

See what 369 customers have said about Melissa.

Page 16 of 37 reviews. Return to page 1 »

  • 2 out of 5 Stars
    Jennifer D. in Missouri Would Recommend

    Jul 17, 2023

    Loan Officer: Melissa Janke

    NMLS#995505

    Initially Melissa was nice and pleasant. Throughout the process I had questions/concerns and I reached out to Melissa to voice my concern and to receive clarification. While on the phone with Melissa she proceeded with a tone of aggravation and frustration in regards to my questions. I took my concerns to my realtor afterwards who also reached out to Melissa for clarification and Melissa also took the same tone and frustration out on my realtor Sherri. During the entire process neither I nor my realtor could get ahold of Melissa when we called her ext. the phone always went to voicemail and we’d have to wait for her to reach back out. Overall the lack in customer service skills and professionalism I would not recommend anyone to Melissa specifically.

  • 1 out of 5 Stars
    Lydia T. in Kentucky Would Recommend

    Jul 14, 2023

    Loan Officer: Melissa Janke

    NMLS#995505

    Melissa went above and beyond on making sure our closing was as smooth as possible. Melissa stayed in contact with me even after hours to make sure all of our questions were answered. I highly recommend Melissa and her team. Thank you, Melissa for making this process so seamless!

  • 1 out of 5 Stars
    Christian L.

    Jul 11, 2023

    Loan Officer: Melissa Janke

    NMLS#995505

    She’s who made the empty promises she would also refer me to someone else every time I had an issue

  • 1 out of 5 Stars
    John C. in Missouri Would Recommend

    Jul 3, 2023

    Loan Officer: Melissa Janke

    NMLS#995505

  • 1 out of 5 Stars
    Timothy H. in Oklahoma Would Recommend

    Jul 1, 2023

    Loan Officer: Melissa Janke

    NMLS#995505

    Melissa was very perfessional and was very prompt with everything we need.

  • 1 out of 5 Stars
    Robert W. in Kentucky Would Recommend

    Jul 1, 2023

    Loan Officer: Melissa Janke

    NMLS#995505

    The most amazing person! Always answers every question that you have. She made this process easy and enjoyable

  • 1 out of 5 Stars
    Jerome H. in Pennsylvania Would Recommend

    Featured review from Jun 30, 2023 | Purchase Loan

    Loan Officer: Melissa Janke

    NMLS#995505

    Melissa and her team went above and beyond with special care and service for our unique loan needs. They all really understand that physically disabled person having a place to call home is very important.

  • 1 out of 5 Stars
    Savanah H. in Kentucky Would Recommend

    Jun 26, 2023

    Loan Officer: Melissa Janke

    NMLS#995505

  • 1 out of 5 Stars
    Steven F. in Pennsylvania Would Recommend

    Jun 23, 2023

    Loan Officer: Melissa Janke

    NMLS#995505

  • 4 out of 5 Stars
    Abbygaile H. in Louisiana Would Recommend

    Jun 22, 2023

    Loan Officer: Melissa Janke

    NMLS#995505

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