Melissa Janke
Team Lead NMLS# 995505
An expert in home loans, Melissa has experience in the banking industry since 2012 and the financial industry as a whole since 2007. She is a huge advocate for the work hard, play hard ethic. In her free time, she travels internationally to enrich her cultural experiences while better understanding the true essence of life.
| Office | 1-800-220-0600 ×3032 |
|---|---|
| Fax | 573-476-1139 |
| melissa.janke@neighborsbank.com | |
| Address | 3621 Discovery Parkway, Suite 115, Columbia, MO 65201 |
Homebuyer Reviews
See what 377 customers have said about Melissa.
Page 16 of 38 reviews. Return to page 1 »
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Amy P.3 out of 5 Stars
Aug 14, 2023
Loan Officer: Melissa Janke
NMLS#995505
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Deaven J. in Missouri Would Recommend1 out of 5 Stars
Aug 11, 2023
Loan Officer: Melissa Janke
NMLS#995505
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Holly S. in North Carolina Would Recommend1 out of 5 Stars
Aug 7, 2023
Loan Officer: Melissa Janke
NMLS#995505
Melissa was excellent to work with. She was very prompt in getting back to me with any questions I had and made the process very smooth
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Nathanael Y. in South Carolina Would Recommend1 out of 5 Stars
Aug 7, 2023
Loan Officer: Melissa Janke
NMLS#995505
Super helpful and always kept me updated along the way.
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Natasha W. in Kentucky Would Recommend3 out of 5 Stars
Aug 5, 2023
Loan Officer: Melissa Janke
NMLS#995505
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Rafael E. in Missouri Would Recommend1 out of 5 Stars
Jul 31, 2023
Loan Officer: Melissa Janke
NMLS#995505
There's not enough words to say about Ms. Janke. You can definitely tell that she's committed to helping in every way possible. She makes the impossible look easy.
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Shea T. in Alabama Would Recommend1 out of 5 Stars
Featured review from Jul 25, 2023 | Purchase Loan
Loan Officer: Melissa Janke
NMLS#995505
Absolutely amazing professionalism and very quick to respond to any questions or concerns I had.
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Jennifer D. in Missouri Would Recommend2 out of 5 Stars
Jul 17, 2023
Loan Officer: Melissa Janke
NMLS#995505
Initially Melissa was nice and pleasant. Throughout the process I had questions/concerns and I reached out to Melissa to voice my concern and to receive clarification. While on the phone with Melissa she proceeded with a tone of aggravation and frustration in regards to my questions. I took my concerns to my realtor afterwards who also reached out to Melissa for clarification and Melissa also took the same tone and frustration out on my realtor Sherri. During the entire process neither I nor my realtor could get ahold of Melissa when we called her ext. the phone always went to voicemail and we’d have to wait for her to reach back out. Overall the lack in customer service skills and professionalism I would not recommend anyone to Melissa specifically.
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Lydia T. in Kentucky Would Recommend1 out of 5 Stars
Jul 14, 2023
Loan Officer: Melissa Janke
NMLS#995505
Melissa went above and beyond on making sure our closing was as smooth as possible. Melissa stayed in contact with me even after hours to make sure all of our questions were answered. I highly recommend Melissa and her team. Thank you, Melissa for making this process so seamless!
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Christian L.1 out of 5 Stars
Jul 11, 2023
Loan Officer: Melissa Janke
NMLS#995505
She’s who made the empty promises she would also refer me to someone else every time I had an issue