Melissa Janke

1 out of 5 Stars

Karen B. in Would Recommend

Featured review from Mar 24, 2023 | Purchase Loan

Melissa Janke is such a blessing! She was so patient with me and explained everything clearly and thoroughly. I am a first time homebuyer and she made the process simple and less intimidating. I am grateful beyond words for her and her dedicated team who made my homebuying dream a reality.

1 out of 5 Stars

James P. in Would Recommend

Mar 23, 2023 | Purchase Loan

Melissa Janke was phenomenal! She helped us every step of the way, answered all of our questions, and was delightful the entire process! Thank you Melissa!

1 out of 5 Stars

Marissa S. in Would Recommend

Mar 13, 2023 | Purchase Loan

Great communication

1 out of 5 Stars

Brianna M. in Would Recommend

Mar 9, 2023 | Purchase Loan

Melissa Janke was a wonderful loan officer. She definitely went above and beyond to make this process as easy as possible. She helped my husband and I get approved for the type of loan that was going to most benefit us, where other couldn’t.

1 out of 5 Stars

Tyler P. in Would Recommend

Feb 18, 2023 | Purchase Loan

1 out of 5 Stars

Ashley O. in Would Recommend

Feb 9, 2023 | Purchase Loan

Melissa walked us through each step and had great communication with me and my fianc She kept us updated on any changes and was an advocate for us the entire time.

1 out of 5 Stars

Benjamin B. in Would Recommend

Featured review from Jan 28, 2023 | Purchase Loan

1 out of 5 Stars

George C. in Would Recommend

Featured review from Jan 26, 2023 | Purchase Loan

MELISSA JANKE is amazing!! there was never a point in this process that We felt misguided or mislead, she was super informative and very knowledgeable. We felt very confident when looking at homes because we'd send her the listings and she instantly reach out to us with all the details on the property, we were never in the dark. My wife and I had a horrible experience about a year ago when we first hit the market with a different lender. Needless to say it didn't work out. so we were extremely traumatized and weary coming to Neighbors Bank. But that quickly changed after talking to Melissa. It was like talking to my best friend or even my sister, she was 1200% real and honest but always proficient. I truly hope her manager gets a chance to read this because she absolutely deserves praise (a raise lol) for what she does for this company. Might I say, she even went out of her way to reach out to me while she was on vacation!!! just to reassure and encourage me, when I was having a meltdown over a house we liked. no-one does that!! Most lenders are just processors and they just want the deal and will push you into things you don't want. she showed genuine concern for us and our mental state. Buying a house is a huge deal and as first time home buyers we where in #panicmode all the time. I lost count on how many times Mellissa reached out to us just to check in and reassure us on the process. THANK YOU MELISSA!!! you ma'am are a rock star!!!!! I really hope this reaches future home buyers, because if the rest of neighbors bank is even HALF as amazing as Melissa they are in good hands. We wish everyone that had a part in our journey the very best, thank you!!

1 out of 5 Stars

Larry W. in Would Recommend

Jan 20, 2023 | Purchase Loan

1 out of 5 Stars

Derek F. in Would Recommend

Featured review from Jan 11, 2023 | Purchase Loan

She was the best loan officer ive ever had. Answered on sundays, always would figure out the answers to my questions.