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Melissa Janke

Team Lead, NMLS# 995505

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1-800-220-0600 ext. 3032
1801 Westfall Drive
Columbia, MO 65202

Meet Melissa

An expert in home loans, Melissa has experience in the banking industry since 2012 and the financial industry as a whole since 2007. She is a huge advocate for the work hard, play hard ethic. In her free time, she travels internationally to enrich her cultural experiences while better understanding the true essence of life.

    Homebuyer Reviews

    See what 200 customers have said about Melissa.

    Page 4 of 20 reviews. Return to page 1 »

  • 1 out of 5 Stars
    Benjamin B. in Would Recommend

  • 1 out of 5 Stars
    George C. in Would Recommend

    MELISSA JANKE is amazing!! there was never a point in this process that We felt misguided or mislead, she was super informative and very knowledgeable. We felt very confident when looking at homes because we'd send her the listings and she instantly reach out to us with all the details on the property, we were never in the dark. My wife and I had a horrible experience about a year ago when we first hit the market with a different lender. Needless to say it didn't work out. so we were extremely traumatized and weary coming to Neighbors Bank. But that quickly changed after talking to Melissa. It was like talking to my best friend or even my sister, she was 1200% real and honest but always proficient. I truly hope her manager gets a chance to read this because she absolutely deserves praise (a raise lol) for what she does for this company. Might I say, she even went out of her way to reach out to me while she was on vacation!!! just to reassure and encourage me, when I was having a meltdown over a house we liked. no-one does that!! Most lenders are just processors and they just want the deal and will push you into things you don't want. she showed genuine concern for us and our mental state. Buying a house is a huge deal and as first time home buyers we where in #panicmode all the time. I lost count on how many times Mellissa reached out to us just to check in and reassure us on the process. THANK YOU MELISSA!!! you ma'am are a rock star!!!!! I really hope this reaches future home buyers, because if the rest of neighbors bank is even HALF as amazing as Melissa they are in good hands. We wish everyone that had a part in our journey the very best, thank you!!

  • 1 out of 5 Stars
    Larry W. in Would Recommend

    Jan 20, 2023 | Purchase Loan

  • 1 out of 5 Stars
    Derek F. in Would Recommend

    She was the best loan officer ive ever had. Answered on sundays, always would figure out the answers to my questions.

  • 1 out of 5 Stars
    Patrick S. in Would Recommend

    Outstanding service from Melissa that I am unable to think of anyway it could haver been better.

  • 1 out of 5 Stars
    Kandace A. in Would Recommend

    Jan 10, 2023 | Purchase Loan

  • 1 out of 5 Stars
    Alexander G. in Would Recommend

  • 1 out of 5 Stars
    Michael R. in Would Recommend

    Dec 29, 2022 | Purchase Loan

  • 1 out of 5 Stars
    Michael Z. in Would Recommend

    Melissa was always there when I had any kind of questions. And very informative and kind. Definitely turned my experience from bad at first to positive.

  • 1 out of 5 Stars
    Joseph A. in Would Recommend

    Melissa was very positive and confident about the whole process and was very helpful when I had questions.

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