| 800-220-0600 ext. 3097 | |
| 573-476-1859 | |
| Shannon.Matlack@neighborsbank.com | |
| 3621 Discovery Parkway, Suite 115 Columbia, MO 65201 |
Meet Shannon
With over 25 years of experience in banking, Shannon Matlack brings deep expertise and heart to every client interaction. For more than 12 years, she’s specialized as a loan officer, helping over 1,000 veterans achieve homeownership through VA loans. Her passion also extends to guiding first-time homebuyers through the mortgage process with care, clarity, and commitment.
Originally from the Midwest, Shannon launched her banking career in Columbia, Missouri, where she met her husband. In 2024, they relocated to Florida to be closer to The Bahamas—a place close to the family’s heart. Together, they’re raising their 11-year-old daughter, along with a lively crew of five hairless cats and two rescued Potcake dogs from the islands.
When she’s not helping clients achieve their homeownership dreams, Shannon enjoys showing her award-winning Sphynx cats and supporting animal welfare initiatives. Her deep-rooted love for animals began on her childhood ranch, and it continues to inspire her today.
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Amber H. in Michigan Would Recommend
My lender was very patient and understanding in my homebuying process and answered all of my questions in a timely manner.
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Rene G. in Maryland Would Recommend
Great communication and helpful in explaining where possible.
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Jude A. in Tennessee Would Recommend
Readily available to answer any and all questions, informative and made the process easy and streamlined.
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Armando C. in Iowa Would Recommend
She made my experience stress free . Shannon was always quick with answering questions I had and helped me understand the process of buying a house.
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Alan W. in Michigan Would Recommend
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Nathaniel M. in North Carolina Would Recommend
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Lawrence J. in Mississippi Would Recommend
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Matthew C. in Pennsylvania Would Recommend
Shannon was great to deal with. Made the whole process much easier and less stressful. Answered all questions in a timely manner.
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Brandon G. in Alabama Would Recommend
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Autumn F. in Kentucky Would Recommend
Shannon Matlack made our homebuying experience great by being incredibly knowledgeable, patient, and responsive throughout the entire process. As first-time buyers, we had a lot of questions, and she took the time to clearly explain everything so we always felt informed and confident in our decisions. What really stood out was her dedication—she even went above and beyond to answer our concerns on the weekend when we didn’t expect a response until Monday. Her support made the whole experience smooth, less stressful, and truly positive.
Homebuyer Reviews
See what 65 customers have said about Shannon.