Shannon Matlack
Loan Officer NMLS# 982020
With over 25 years of experience in banking, Shannon Matlack brings deep expertise and heart to every client interaction. For more than 12 years, she’s specialized as a loan officer, helping over 1,000 veterans achieve homeownership through VA loans. Her passion also extends to guiding first-time homebuyers through the mortgage process with care, clarity, and commitment.
Originally from the Midwest, Shannon launched her banking career in Columbia, Missouri, where she met her husband. In 2024, they relocated to Florida to be closer to The Bahamas—a place close to the family’s heart. Together, they’re raising their 11-year-old daughter, along with a lively crew of five hairless cats and two rescued Potcake dogs from the islands.
When she’s not helping clients achieve their homeownership dreams, Shannon enjoys showing her award-winning Sphynx cats and supporting animal welfare initiatives. Her deep-rooted love for animals began on her childhood ranch, and it continues to inspire her today.
| Office | 800-220-0600 ×3097 |
|---|---|
| Fax | 573-476-1859 |
| Shannon.Matlack@neighborsbank.com | |
| Address | 3621 Discovery Parkway, Suite 115, Columbia, MO 65201 |
Homebuyer Reviews
See what 81 customers have said about Shannon.
Page 8 of 9 reviews. Return to page 1 »
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Sharon M. in Florida Would Recommend1 out of 5 Stars
Apr 21, 2025
Loan Officer: Shannon Matlack
NMLS#982020
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Gerald W. in Tennessee Would Recommend1 out of 5 Stars
Apr 12, 2025
Loan Officer: Shannon Matlack
NMLS#982020
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Crystal L. in Michigan Would Recommend1 out of 5 Stars
Featured review from Apr 9, 2025 | Purchase Loan
Loan Officer: Shannon Matlack
NMLS#982020
Shannon, Mariah, and everyone else were very helpful. If I had and questions I could call or email and I'd get a timely response. They also did great to keep everything updated through the whole process. Keep up the amazing work team!
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David K. in Indiana Would Recommend1 out of 5 Stars
Mar 23, 2025
Loan Officer: Shannon Matlack
NMLS#982020
Shannon matlack was such an upbeat person and always willing to answer questions and just generally people oriented. We appreciate all her hard work.
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Austin B. in Kentucky Would Recommend1 out of 5 Stars
Featured review from Feb 20, 2025 | Purchase Loan
Loan Officer: Shannon Matlack
NMLS#982020
Shannon was amazing any questions we had she was right there and so very helpful! We are so blessed to have been able to work with such an amazing team!