Shannon Matlack
Loan Officer NMLS# 982020
With over 25 years of experience in banking, Shannon Matlack brings deep expertise and heart to every client interaction. For more than 12 years, she’s specialized as a loan officer, helping over 1,000 veterans achieve homeownership through VA loans. Her passion also extends to guiding first-time homebuyers through the mortgage process with care, clarity, and commitment.
Originally from the Midwest, Shannon launched her banking career in Columbia, Missouri, where she met her husband. In 2024, they relocated to Florida to be closer to The Bahamas—a place close to the family’s heart. Together, they’re raising their 11-year-old daughter, along with a lively crew of five hairless cats and two rescued Potcake dogs from the islands.
When she’s not helping clients achieve their homeownership dreams, Shannon enjoys showing her award-winning Sphynx cats and supporting animal welfare initiatives. Her deep-rooted love for animals began on her childhood ranch, and it continues to inspire her today.
| Office | 800-220-0600 ×3097 |
|---|---|
| Fax | 573-476-1859 |
| Shannon.Matlack@neighborsbank.com | |
| Address | 3621 Discovery Parkway, Suite 115, Columbia, MO 65201 |
Homebuyer Reviews
See what 81 customers have said about Shannon.
Page 5 of 9 reviews. Return to page 1 »
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Sherri C. in West Virginia Would Recommend1 out of 5 Stars
Featured review from Nov 21, 2025 | Purchase Loan
Loan Officer: Shannon Matlack
NMLS#982020
Shannon was great. She was very helpful.
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Mark W. in Alabama Would Recommend1 out of 5 Stars
Featured review from Nov 18, 2025 | Purchase Loan
Loan Officer: Shannon Matlack
NMLS#982020
Please see above. She was a blessing!!!
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Lillian M. in Indiana Would Recommend1 out of 5 Stars
Nov 15, 2025
Loan Officer: Shannon Matlack
NMLS#982020
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Bryan H. in Nebraska Would Recommend1 out of 5 Stars
Nov 15, 2025
Loan Officer: Shannon Matlack
NMLS#982020
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Adrian S. in Georgia Would Recommend1 out of 5 Stars
Oct 28, 2025
Loan Officer: Shannon Matlack
NMLS#982020
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Dustin H. in Kentucky Would Recommend1 out of 5 Stars
Featured review from Oct 28, 2025 | Purchase Loan
Loan Officer: Shannon Matlack
NMLS#982020
Clear communication and follow up.
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Timothy E. in Iowa Would Recommend1 out of 5 Stars
Featured review from Oct 17, 2025 | Purchase Loan
Loan Officer: Shannon Matlack
NMLS#982020
Delightful to work with. Always gave a fast and prompt response to any questions. Was always pleasant to talk to.
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Jaelyn W. in Indiana Would Recommend1 out of 5 Stars
Oct 8, 2025
Loan Officer: Shannon Matlack
NMLS#982020
She was always willing to answer questions and point me in the right direction. She was able to communicate in a timely manner, along with understanding things better and explaining them in different ways.
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Jesus P. in Nebraska Would Recommend1 out of 5 Stars
Featured review from Oct 7, 2025 | Purchase Loan
Loan Officer: Shannon Matlack
NMLS#982020
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Brandon M. in Mississippi Would Recommend1 out of 5 Stars
Sep 24, 2025
Loan Officer: Shannon Matlack
NMLS#982020
She did an amazing job. Keep me in the loop and worked with me when we needed to make changes so that we could close.