Shannon Matlack
Loan Officer NMLS# 982020
With over 25 years of experience in banking, Shannon Matlack brings deep expertise and heart to every client interaction. For more than 12 years, she’s specialized as a loan officer, helping over 1,000 veterans achieve homeownership through VA loans. Her passion also extends to guiding first-time homebuyers through the mortgage process with care, clarity, and commitment.
Originally from the Midwest, Shannon launched her banking career in Columbia, Missouri, where she met her husband. In 2024, they relocated to Florida to be closer to The Bahamas—a place close to the family’s heart. Together, they’re raising their 11-year-old daughter, along with a lively crew of five hairless cats and two rescued Potcake dogs from the islands.
When she’s not helping clients achieve their homeownership dreams, Shannon enjoys showing her award-winning Sphynx cats and supporting animal welfare initiatives. Her deep-rooted love for animals began on her childhood ranch, and it continues to inspire her today.
| Office | 800-220-0600 ×3097 |
|---|---|
| Fax | 573-476-1859 |
| Shannon.Matlack@neighborsbank.com | |
| Address | 3621 Discovery Parkway, Suite 115, Columbia, MO 65201 |
Homebuyer Reviews
See what 75 customers have said about Shannon.
Page 7 of 8 reviews. Return to page 1 »
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Chris S. in Kentucky Would Recommend1 out of 5 Stars
Jun 22, 2025
Loan Officer: Shannon Matlack
NMLS#982020
Shannon was amazing! We are first time home buyers and she helped us from start to finish and made it an amazing experience!
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Kenneth C. in Texas Would Recommend1 out of 5 Stars
Jun 13, 2025
Loan Officer: Shannon Matlack
NMLS#982020
Shannon was diligent and communicated everything exceptionally well. An awesome loan officer! Thank you Shannon!
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Megan B. in Florida Would Recommend1 out of 5 Stars
Jun 3, 2025
Loan Officer: Shannon Matlack
NMLS#982020
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Chris D. in Ohio Would Recommend4 out of 5 Stars
May 29, 2025
Loan Officer: Shannon Matlack
NMLS#982020
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Delinda C. in Oklahoma Would Recommend1 out of 5 Stars
Featured review from May 8, 2025 | Purchase Loan
Loan Officer: Shannon Matlack
NMLS#982020
Shannon was patient, informative, and very kind. It was my first time buying a home, and Shannon made it simple! Thank you so much for your help!
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Robert V. in Mississippi Would Recommend1 out of 5 Stars
Featured review from Apr 24, 2025 | Purchase Loan
Loan Officer: Shannon Matlack
NMLS#982020
got me quickly prequalified, was always on top of things, strived to get my loan approved, and always responded to all my questions,truly a great part of neighbors bank
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Sharon M. in Florida Would Recommend1 out of 5 Stars
Apr 21, 2025
Loan Officer: Shannon Matlack
NMLS#982020
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Gerald W. in Tennessee Would Recommend1 out of 5 Stars
Apr 12, 2025
Loan Officer: Shannon Matlack
NMLS#982020
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Crystal L. in Michigan Would Recommend1 out of 5 Stars
Featured review from Apr 9, 2025 | Purchase Loan
Loan Officer: Shannon Matlack
NMLS#982020
Shannon, Mariah, and everyone else were very helpful. If I had and questions I could call or email and I'd get a timely response. They also did great to keep everything updated through the whole process. Keep up the amazing work team!
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David K. in Indiana Would Recommend1 out of 5 Stars
Mar 23, 2025
Loan Officer: Shannon Matlack
NMLS#982020
Shannon matlack was such an upbeat person and always willing to answer questions and just generally people oriented. We appreciate all her hard work.