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Neighbors Bank Reviews

Unedited reviews from borrowers nationwide

5,659

Total Customer Reviews

96%

Would recommend Neighbors Bank

4.7 out of 5

Average Satisfaction Rating

    Showing all 5,659 reviews

  • 5 out of 5 Stars
    in Missouri Would Recommend

    Jul 14, 2025

    Jessica Jamison and her team made our loan process stress free and super easy! They left no questions unanswered and explained everything to us in a way we could understand. I definitely recommend Jessica and her team to anyone looking to buy a home!

    Jessica Jamison, Loan Officer

    Loan Officer: Jessica Jamison

    NMLS#1542764

    Loan type: Purchase

  • 5 out of 5 Stars
    in Louisiana Would Recommend

    Jul 13, 2025

    Garret Ennenbach, Loan Officer

    Loan Officer: Garret Ennenbach

    NMLS#1968118

    Loan type: Purchase

  • 5 out of 5 Stars
    in Illinois Would Recommend

    Jul 12, 2025

    Gwen Spadie, Loan Officer

    Loan Officer: Gwen Spadie

    NMLS#2461346

    Loan type: Purchase

  • 5 out of 5 Stars
    in Kentucky Would Recommend

    Jul 12, 2025

    Joshua Falke, Loan Officer

    Loan Officer: Joshua Falke

    NMLS#2181237

    Loan type: Purchase

  • 5 out of 5 Stars
    in Montana Would Recommend

    Jul 12, 2025

    Professional team working hard for our mortgage.

    Garret Ennenbach, Loan Officer

    Loan Officer: Garret Ennenbach

    NMLS#1968118

    Loan type: Purchase

  • 5 out of 5 Stars
    in Ohio Would Recommend

    Jul 12, 2025

    Ashley Mirth, Loan Officer

    Loan Officer: Ashley Mirth

    NMLS#2589911

    Loan type: Purchase

  • 4 out of 5 Stars
    in Virginia Would Recommend

    Jul 11, 2025

    Shannon Matlack, Loan Officer

    Loan Officer: Shannon Matlack

    NMLS#982020

    Loan type: Purchase

  • 5 out of 5 Stars
    in Tennessee Would Recommend

    Jul 11, 2025

    They were great ! Communication daily if needed. Never felt alone ! I have bought homes in the past but this has been the best experience !

    Khalil Diya, Loan Officer

    Loan Officer: Khalil Diya

    NMLS#2329406

    Loan type: Purchase

  • 5 out of 5 Stars
    in South Carolina Would Recommend

    Jul 11, 2025

    Jessica Jamison, Loan Officer

    Loan Officer: Jessica Jamison

    NMLS#1542764

    Loan type: Purchase

  • 5 out of 5 Stars
    in Arkansas Would Recommend

    Jul 11, 2025

    Everyone that was involved with our home buying process was extremely helpful. From the start to closing they guided us and answer any and every question or concerns we had. As first time home buyers with no money to put down, this was a stressful journey but the team did amazing at taking as much as the stress away as possible. I would strongly recommend them to anyone!! We started off filling out the application just to see what the bank would even say and ended up having a dream come true. Thank you to everyone on the team. Chris Yackly, Lee Franklin, Justina Lamauskaite, Sierra Wheeler as well as our realtor Yvonda Kissinger

    Lee Franklin, Loan Officer

    Loan Officer: Lee Franklin

    NMLS#1990666

    Loan type: Purchase

  • 5 out of 5 Stars
    in South Carolina Would Recommend

    Jul 10, 2025

    The entire team at Neighbors Bank made the home buying experience extremely easy. My fantastic loan officer, Jason Reddy, especially and the other folks I dealt with, everyone was great. I would definitely recommend Jason and the team at Neighbors to anyone looking to buy a home.

    Jason Reddy, Loan Officer

    Loan Officer: Jason Reddy

    NMLS#2110137

    Loan type: Purchase

  • 5 out of 5 Stars
    in Oklahoma Would Recommend

    Jul 10, 2025

    I started my journey with neighbors bank April of this year and as of July 9th 2025 I am officially a homeowner. I never thought it would happen that fast and the team that I had with Neighbor’s Bank were top notch. Very clear communication even on weekends when they did not have to answers my questions and worked diligently to make sure this was a smooth process. I would definitely recommend and I will for sure use Neighbor’s Bank again if the opportunity arises.

    Lane Blalock, Loan Officer

    Loan Officer: Lane Blalock

    NMLS#2589995

    Loan type: Purchase

  • 5 out of 5 Stars
    in Illinois Would Recommend

    Jul 10, 2025

    Cecil Anderson, Loan Officer

    Loan Officer: Cecil Anderson

    NMLS#2180830

    Loan type: Purchase

  • 4 out of 5 Stars
    in Oklahoma Would Recommend

    Jul 10, 2025

    My lender was Joshua Falke, he was absolutely stellar throughout the entire process. He walked me through step by step and explained everything to me so that I could understand, multiple times on occasion actually. He was prompt and every time I called he answered the phone, if I had to leave a seldom message he responded within an hour at most, probably not even that long. He gave me a heads up if he wasn’t gonna be in the office but would still call while on vacation to keep me informed. He is extremely knowledgeable about the process. He is an employee that every employer would love to have on their team. I’m sure satisfied that he was on my team. Thank you Josh and thank you Neighbors Bank.

    Joshua Falke, Loan Officer

    Loan Officer: Joshua Falke

    NMLS#2181237

    Loan type: Purchase

  • 4 out of 5 Stars
    in Texas Would Recommend

    Jul 10, 2025

    Chad Werner, Loan Officer

    Loan Officer: Chad Werner

    NMLS#1100523

    Loan type: Purchase

  • 5 out of 5 Stars
    in Mississippi Would Recommend

    Jul 9, 2025

    I recommend Neighbors Bank to anyone interested in buying a home. The entire team from Heather, Chad, and Madison were awesome. All questions were answered and nothing was ever kept away. Thank you Neighbor's for helping me accomplish a huge goal off my check list. I look forward to sending more home buyers your way. Lawrence Robinson

    Chad Werner, Loan Officer

    Loan Officer: Chad Werner

    NMLS#1100523

    Loan type: Purchase

  • 5 out of 5 Stars
    in Missouri Would Recommend

    Jul 9, 2025

    I gave a 10 because I know what a poor rating means. With that being said, I was never called when we were clear to close. I specifically gave the LC a date and time for closing and it was initially scheduled wrong. Please know your audience and realize not everyone does business by text message.

    Jessica Jamison, Loan Officer

    Loan Officer: Jessica Jamison

    NMLS#1542764

    Loan type: No cash-out refinance

  • 5 out of 5 Stars
    in Kentucky Would Recommend

    Jul 9, 2025

    Jason Reddy, Loan Officer

    Loan Officer: Jason Reddy

    NMLS#2110137

    Loan type: Purchase

  • 5 out of 5 Stars
    in Kentucky Would Recommend

    Jul 9, 2025

    Great people to work with very honest and made our home buying experience a great one. Give them a try you won't be disappointed.

    Garret Ennenbach, Loan Officer

    Loan Officer: Garret Ennenbach

    NMLS#1968118

    Loan type: Purchase

  • 5 out of 5 Stars
    in Oklahoma Would Recommend

    Jul 7, 2025

    We had such a great experience working with Neighbors Bank for our home loan. From start to finish, the communication was clear, quick, and super helpful. Even though I’m from a small town, the service we got was better than what I’ve ever had locally. Everything moved along smoothly, and we always felt like we were in good hands. I’d definitely recommend Neighbors Bank to anyone looking for a home loan—they really made the process easy and stress-free.

    Joshua Falke, Loan Officer

    Loan Officer: Joshua Falke

    NMLS#2181237

    Loan type: Purchase

  • 5 out of 5 Stars
    in Kentucky Would Recommend

    Jul 5, 2025

    Always answered our questions in a timely manner

    Kolby Hurt, Loan Officer

    Loan Officer: Kolby Hurt

    NMLS#1751276

    Loan type: Purchase

  • 3 out of 5 Stars
    in Tennessee Would Recommend

    Jul 5, 2025

    Christian Gentil, Loan Officer

    Loan Officer: Christian Gentil

    NMLS#2355963

    Loan type: Refinance

  • 2 out of 5 Stars

    Jul 5, 2025

    Holly Bernal, Loan Officer

    Loan Officer: Holly Bernal

    NMLS#1435831

    Loan type: Purchase

  • 5 out of 5 Stars
    in West Virginia Would Recommend

    Jul 4, 2025

    Joshua Falke, Loan Officer

    Loan Officer: Joshua Falke

    NMLS#2181237

    Loan type: Purchase

  • 4 out of 5 Stars
    in Wisconsin Would Recommend

    Jul 4, 2025

    Kolby Hurt, Loan Officer

    Loan Officer: Kolby Hurt

    NMLS#1751276

    Loan type: Purchase

  • 4 out of 5 Stars
    in North Carolina Would Recommend

    Jul 3, 2025

    Chad Werner, Loan Officer

    Loan Officer: Chad Werner

    NMLS#1100523

    Loan type: Purchase

  • 5 out of 5 Stars
    in Indiana Would Recommend

    Jul 3, 2025

    Was incredibly friendly, professional, and quick. Would work with them again.

    Gabrielle Theoharis, Loan Officer

    Loan Officer: Gabrielle Theoharis

    NMLS#2578527

    Loan type: Purchase

  • 5 out of 5 Stars
    in Alabama Would Recommend

    Jul 3, 2025

    Great experience. Abbie and the crew were great with communication and kept everything moving and we closed on schedule.

    Melissa Janke, Loan Officer

    Loan Officer: Melissa Janke

    NMLS#995505

    Loan type: Purchase

  • 5 out of 5 Stars
    in West Virginia Would Recommend

    Jul 3, 2025

    Marissa Nichols, Loan Officer

    Loan Officer: Marissa Nichols

    NMLS#902827

    Loan type: Purchase

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