Total Customer Reviews
Would recommend Neighbors Bank
I am beyond impressed, from my initial conversation with David Frees to completing everything with my loan officer Madeline Berwanger Small the entire process far exceeded my expectations. David was honest and knowledgeable and Madeline was a pleasure to work with. I was very impressed with how quickly my calls and emails were returned and how efficient the entire process was. Madeline took the time to answer any questions I had and even reached out to me on the day of closing. These people care and just don’t consider you another “transaction”. I would highly recommend Neighbors Bank to anyone without hesitation. If you’re looking for less stressful way to go through this process this bank and these people are for you.
If you're looking for a bank to use for your home loan neighbors bank is one I would recommend though they were not local in my area they were very easy to contact I'm very much on my side did not seem like just a number to them!
I appreciate all the help in walking me through the steps of getting a home loan. Great job to everyone who helped me along!
Thank you very much for helping me out with my home loan!
I would definitely reccommend Neighbirs especially as a first time home buyer. The whole process was smooth and the loan officers were friendly, knowledgeable and reassuring.
I absolutely loved working with Jessica Seek! She made this experience so easy and was great about communicating with us throughout the entire process. This is our first time buying a house (as you know, it can be stressful), BUT, Jessica did a great job settling our nerves. I would highly recommend working with her!
Neighbors Bank and their staff made our home buying process so simple and easy. It was a great experience working with this team. Our loan officer was super helpful throughout the whole process. We will definitely be recommending Neighbors Bank to family and friends.
I got my loan with Neighbors Bank only because that was who USDA recommended for my type of loan. The whole process was a headache and I was completely prepared to walk away from the loan and buying my house just because I was done dealing with the people assigned to my account. I don't recommend this bank if everyone else there works the same way
I work full time. It was very easy to keep in contact with my loan officers through e-mail, text or by phone.
They work out the best type of loan for you. They work to leave the final closing with the least surprises possible.
Great and friendly staff that make it seem personal not just for yourself but for them. The site is so easy to maneuver and easy to follow. From the start to one of the best days of my life. Everyone was readily available and willing to move mountains to help me. I can not begin to express in words how truly great this experience was and especially in this market right now. Holly and Kaleb what a team! Thank you!
I was sceptical in working with an out of state institution that I found online in buying our home. Thank God that he put this bank in my path. We got a way better deal than what was offered to us by all our local lending institutions. I actually gave our loan officers number number to a manager of a local Wells Fargo branch who was looking to buy a home and wasn't aware of a program that offers 100% financing when he helped us wire our deposit to escrow.
Justin and Sara were both fantastic to work with! They kept me informed throughout the whole process and made this experience so easy! Highly recommend and we’ll be back again in the future for any future home purchases or refinances :)
The Neighbors Bank loan officers were extremely professional and made this experience as smooth as possible! I would definitely recommend them to my family and friends. Thank you for all of your hard work and help with this process. - Vanessa
Neighbors Bank is a great place to go when buying a home. The people are amazing and very helpful. They are are your side and make sure to explain every part of the process. Im so glad I went through Neighbors Bank!
Jessica and team were fantastic to work with. They were extremely knowledgeable and easy to work with! The process was very smooth from start to finish!
My closing attorney said we had the best rate he had seen cross his desk
Neighbors bank took great care of us. Our loan team not only made us feel important, but made us feel like friends! We would recommend Neighbors to anyone looking to purchase a home!
Neighbors bank will help you get a house. Don’t be afraid to ask any questions. I regret not asking questions and it made the process bit more difficult the more you can ask and know the better off and easy the process will be.
This was a great experience for me. The portal is very easy to use and everything went smoothly. I highly recommend neighbors bank
the entire process was streamline , everyone on the staff was a pleasure to work with. I never felt like I didn't know what was going on. Very much a customer relations team. thank you.
I began the "loan investigation" process with a brief on-line "teaser form" and submitted it. . Justin Baden, a loan officer, called me within two minutes to follow up and begin the loan app. His demeanor and style, as well as his upfront statements about documentation and other requirements allayed my initial concerns and I moved ahead. No regrets as the process unfolded; at every step Justin's professionalism and genuine personal interest came through. My overall experience exceeded expectations...even from an institution called "Neighbors Bank!" This was my third refinance in the past 15 years...and by far the best!!
Neighbors Bank provided me a low refinance rate with some of the lowest fees in the industry. The entire process was performed online via their web portal; making upload and review of files so easy. Thank you Neighbors Bank and Carson Honse.
I also worked with Lindsey Forck, who was the coordinator. She was positive, responsive, efficient and communicative. The combo of Lindsey and Steve were the like the Wonder Twins (if you watched cartoons in the 80s ... :))
lock in rates asap! they don't monitor them as closely as I would like
My loan officer Holly Bellis is a treasure for this company. I truly hope and believe that Neighbors Bank is able to provide all of their customers with the same experience that I had.
Neighbors Bank made me feel like my application was as important as anyone's. The process was easy and I am so glad I went with this bank.
I am thankful we were able to work with Neighbors and the whole team. It has been an easy process.