Neighbors Bank Reviews
Unedited reviews from borrowers nationwide
5,659
Total Customer Reviews
96%
Would recommend Neighbors Bank
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Slade in Missouri Would Recommend
Jessica Jamison and her team made our loan process stress free and super easy! They left no questions unanswered and explained everything to us in a way we could understand. I definitely recommend Jessica and her team to anyone looking to buy a home!
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Sharon in Louisiana Would Recommend
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Darryl in Illinois Would Recommend
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Hunter in Kentucky Would Recommend
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Chance in Montana Would Recommend
Professional team working hard for our mortgage.
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Michael in Ohio Would Recommend
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Christina in Virginia Would Recommend
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Jackie in Tennessee Would Recommend
They were great ! Communication daily if needed. Never felt alone ! I have bought homes in the past but this has been the best experience !
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Nydia in South Carolina Would Recommend
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Branton in Arkansas Would Recommend
Everyone that was involved with our home buying process was extremely helpful. From the start to closing they guided us and answer any and every question or concerns we had. As first time home buyers with no money to put down, this was a stressful journey but the team did amazing at taking as much as the stress away as possible. I would strongly recommend them to anyone!! We started off filling out the application just to see what the bank would even say and ended up having a dream come true. Thank you to everyone on the team. Chris Yackly, Lee Franklin, Justina Lamauskaite, Sierra Wheeler as well as our realtor Yvonda Kissinger
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Sean in South Carolina Would Recommend
The entire team at Neighbors Bank made the home buying experience extremely easy. My fantastic loan officer, Jason Reddy, especially and the other folks I dealt with, everyone was great. I would definitely recommend Jason and the team at Neighbors to anyone looking to buy a home.
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Andrew in Oklahoma Would Recommend
I started my journey with neighbors bank April of this year and as of July 9th 2025 I am officially a homeowner. I never thought it would happen that fast and the team that I had with Neighbor’s Bank were top notch. Very clear communication even on weekends when they did not have to answers my questions and worked diligently to make sure this was a smooth process. I would definitely recommend and I will for sure use Neighbor’s Bank again if the opportunity arises.
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Tyler in Illinois Would Recommend
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Waylon in Oklahoma Would Recommend
My lender was Joshua Falke, he was absolutely stellar throughout the entire process. He walked me through step by step and explained everything to me so that I could understand, multiple times on occasion actually. He was prompt and every time I called he answered the phone, if I had to leave a seldom message he responded within an hour at most, probably not even that long. He gave me a heads up if he wasn’t gonna be in the office but would still call while on vacation to keep me informed. He is extremely knowledgeable about the process. He is an employee that every employer would love to have on their team. I’m sure satisfied that he was on my team. Thank you Josh and thank you Neighbors Bank.
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Brandon in Texas Would Recommend
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Lawrence in Mississippi Would Recommend
I recommend Neighbors Bank to anyone interested in buying a home. The entire team from Heather, Chad, and Madison were awesome. All questions were answered and nothing was ever kept away. Thank you Neighbor's for helping me accomplish a huge goal off my check list. I look forward to sending more home buyers your way. Lawrence Robinson
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Erin in Missouri Would Recommend
I gave a 10 because I know what a poor rating means. With that being said, I was never called when we were clear to close. I specifically gave the LC a date and time for closing and it was initially scheduled wrong. Please know your audience and realize not everyone does business by text message.
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Savannah in Kentucky Would Recommend
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Chris in Kentucky Would Recommend
Great people to work with very honest and made our home buying experience a great one. Give them a try you won't be disappointed.
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Summer in Oklahoma Would Recommend
We had such a great experience working with Neighbors Bank for our home loan. From start to finish, the communication was clear, quick, and super helpful. Even though I’m from a small town, the service we got was better than what I’ve ever had locally. Everything moved along smoothly, and we always felt like we were in good hands. I’d definitely recommend Neighbors Bank to anyone looking for a home loan—they really made the process easy and stress-free.
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Charles in Kentucky Would Recommend
Always answered our questions in a timely manner
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Angela in Tennessee Would Recommend
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Amy
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Sara in West Virginia Would Recommend
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Matt in Wisconsin Would Recommend
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Samuel in North Carolina Would Recommend
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Caleb in Indiana Would Recommend
Was incredibly friendly, professional, and quick. Would work with them again.
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Ben in Alabama Would Recommend
Great experience. Abbie and the crew were great with communication and kept everything moving and we closed on schedule.
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Ronnie in West Virginia Would Recommend