Unedited reviews from borrowers nationwide
6,126
Total Customer Reviews
96%
Would recommend Neighbors Bank
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Me and wife were first time home buyers and the Neighbors bank’s company and Chris Yackley was best experience we code ask for they were there help us with any questions we had. They help us get are house we Ben want for long time can’t say anything bad about them thank y’all from the Shields family
Go for Ashley and Tessa esp for first time home buyers like me. They will guide you and help you all throughout the whole process.
Neighbor's Bank was a pleasure to work with and saved us $4k in closing costs by not having miscellaneous charges that other companies were happy to apply to the loan and not negotiate out. We would recommend Neighbor's Bank to anyone and we plan on going back to them when interest rates drop to refinance the loan.
I recommend having another person there with you who has experience with buying homes, to help you find a company who will be first time buyer friendly. I do not recommend going through this process alone. Expect a lot of paperwork and gift funds letters that will be need to be signed if family is going to help you. It’s pretty tiring and stressful, never ending. I was doing paperwork up till 3 hours of closing. Make sure to stick with the 1st number given to you, the next number of closing costs and DO NOT let them raise it 500$ more 3 hours before closing since final number should be confirmed with final closing papers. I say go with whoever your real estate agent recommends. As a first time buyer just be careful, my real estate agents said things should’ve never been this difficult. I wouldn’t recommend this bank, ask your real estate agent first.
Can't say enough good of these folks!! They got it done when they said it would be done!!
This was my first time buying a house and I couldn't have asked for better people to walk me through the process. I am so blessed!
A very special thanks to Justina for really going the distance and helping me with the tedious paper trail that's required. Without her this would have never went through. She really had my back dealing with using crypto currency and showing it legitimacy, I hope that the work I did to provide foot notes and explanation to the flow of how the crypto exchange withdrawal process works, makes future home buyers buying process far easier than mine when using crypto currency.
I highly recommend neighbors bank to help you with your home purchase. We were so lucky to have such a professional and caring staff that made our experience a joy. We can't say enough about the positive experience of buying our first home has been
Thank everyone so much.
I had a challenging situation and timeline to work with and my real estate agent and lenders representative both did a great job meeting my demanding needs
My experience with neighbors bank was 2 sided. The closing team were VERY difficult to work with and continuously asking for ridiculous items!! Like PROVE how you fixed a well problem even after the test came back good!! Also repeatedly asking for bank transactions over and over after already having them, delaying my closing several times!! On the other hand, Drew was my loan officer and he was AMAZING!! He was there for me at every bump in the road and continuously helped me and guided me!! I literally could not have done this without him, and he deserves a raise for all he does!! He truly was the BEST!!