Neighbors Bank Reviews

Melissa and abbie were amazing!! They made my whole family's dream come true. When i was turned down by other banks and companies many of which wouldn't even give me the light of day, neighbors bank and melissa worked hard to get through all the hurdles in my credit file because it was not the best. I had a period of bad behavior that damages my credit but i had been working on it and the credit department with neighbors helped me clear some things up and told me what to say and do with these collections people, they got stuff done in one phone call that i had been trying to do for years on my own. Melissa reassured me even though we had hurdles to jump we were still moving forward with the buying process. They really came through for me in the nic of time. I had a landlord that didnt pay taxes on the property we were renting and the guy dissappeared and the house is being sold at auction next month. The house we lived in was also in bad condition and we needed to move but rent is to high right now and a mortgage and buying our own place was more practical and now i have secured housing for my 3 boys one of which is handicapped and wont have to ever worry about housing for him and we can put down roots and my kids wont be moved from coty to city and school to school like my husband and i were. They are amazing and i truly love them for everything they did for a mom of 3 with a disabled husband and child plus 2 younger boys. I would give them 12 stars out of 10

Loan Officer: Melissa Janke

NMLS#995505

Loan type: Purchase

Jessica and Kara were amazing and always responded immediately to all my questions. Our closing got moved up almost a month early and they made adjustments to everything so quickly and easily. Thanks so much for everything. Our family is so excited for our new home!

Loan Officer: Jessica Jamison

NMLS#1542764

Loan type: Purchase

Awesome Bank to work with. Very nice and respectful Folks. They made are home buying very easy and fast. We was comfortable with them always there to answer any questions we had no matter the time of day or holiday to weekends off. Thank you for everything Neighbors Bank.

Loan Officer: Travis Williams

NMLS#1689907

Loan type: Purchase

GARRETT WAS AWESOM. HE IS AN ASSET TO YOUR COMPANY. I WILL RECOMEND HIM AND NEIGHBORS BANK TO ANYONE THAT HINTS AT WANTING A HOME. HE KEPT ME INFORMED EVEN WHEN HUD DIDNT KNOW WHAT THEY WERE DOING. WOKING WITH HIM HAS BEEN A PLEASURE!THE ASSISTANT TO GARRETT, RENEE WHILE KNOWLEDGEABLE, IN SOME AREAS NEEDS TO BE RETRAINED IN CUSTOMER SERVICE, RESPECT FOR CUSTOMERS, AVOIDING MAKING SITUATIONS HIGH CONFLICT, LYING TO THE CUSTOMER WHEN AT FAULT, AND LACK OF ATTENTIVENESS, CAN CLEARLY USE SOME ATTENTION. I CAME VERY CLOSE TO LEAVING NEIGHBORS BECAUSE OF HER. BUT IT WAS GARRETT THAT REASSURED ME AND LISTENED TO OUR GREIVANCES. EVEN WHEN I TOLD RENEE TO NO LONGER CONTACE ME SHE CHOSE TO DO SO BY YELLING AND SCREAMING AT ME THROUGH THE PHONE. SHE IS UNSCHOOLED & UNTAUGHT. SHE WILL BE THE PROBLEM WHEN IT COMES TO CUSTOMER LOSS!

Loan Officer: Garret Ennenbach

NMLS#1968118

Loan type: Purchase

10/10 for the entire Neighbors Bank team. I will surely recommend them to everyone looking to purchase a home.

Loan Officer: Ethan Duran

NMLS#2241373

Loan type: Purchase

I would recommend neighbors bank to everyone!! They are great!! They went above and beyond to make sure that all my questions were answered and always got me the exact information extremely quickly!! I couldn’t have asked for a single thing better!!

Loan Officer: Christian Gentil

NMLS#2355963

Loan type: Purchase

Lots of pop up issues and repeat tasking that bordered insanity. But the Loan Officer and Real estate agent definitely did everything they could it seemed to make it as smooth as possible for me. Great job!

Loan Officer: Alfredo Amador

NMLS#2332663

Loan type: Purchase

If you’re a first time homebuyer, talk with a loan officer at NB and see what they can do for you. They will tell you everything you need honestly, and be there for you every step of the way. I had a wonderful home buying experience with them. There were some bumps and technicalities I had to deal with, with the type of loan I got, but I knew where I stood at all times, and I got the house I wanted! I strongly recommend this lender. The only thing between you owning a home is Neighbors Bank!

Loan Officer: Scott Wilson

NMLS#2181239

Loan type: Purchase

Neighbors bank is good for a good rate and has a neat online platform. However they have a lot of work to do to make the home-buying experience better. They need to make a tool to figure out what the best option would be for your mortgage payment/closing costs/points/credits etc that would have eliminated many of the trouble that I had with them. Their staff also need to be better trained.

Loan Officer: Christian Gentil

NMLS#2355963

Loan type: Purchase

Great experience!

Loan Officer: Reed Steuber

NMLS#1842866

Loan type: Purchase

Neighbors Bank approved my loan in few days not weeks. Their process is transparent and they beat the other banks rate. I highly recommend Neighbors Bank.

Loan Officer: Khalil Diya

NMLS#2329406

Loan type: Purchase

My experience with Neighbors Bank was excellent. I would definitely recommend them to family and friends for their home buying process. I am so grateful that Christian Gentil and Brooke Lutz were my loan officer and loan coordinator. They are the best! I cannot say enough about Brooke's warm and caring spirit. She really put my mind to ease. I am so happy to have gone through this process with Neighbors Bank. Thank you!

Loan Officer: Christian Gentil

NMLS#2355963

Loan type: Purchase

Since begining of the process all was informed very clear with requirements and feedback of each step. I recommend.

Loan Officer: Erich Spaeth

NMLS#2508927

Loan type: Purchase