Unedited reviews from borrowers nationwide
6,569
Total Customer Reviews
96%
Would recommend Neighbors Bank
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Everyone was super helpful and supportive thanks for everything!
I recently had the pleasure of working with Neighbors Bank during my home buying process, and I must say that their service was nothing short of exceptional. From the very beginning, they not only answered all my questions promptly and professionally but also went above and beyond to make me feel comfortable and at ease throughout the entire journey.The team at Neighbors Bank exhibited a high level of professionalism, treating me with the utmost respect and courtesy. They patiently addressed all my inquiries, ensuring that I had a thorough understanding of the various aspects of the home buying process. Their knowledge and expertise were evident, providing me with confidence and peace of mind.What truly stood out about Neighbors Bank was their unwavering commitment to ensuring my satisfaction and well-being. They consistently went the extra mile to make me feel supported and encouraged throughout the entire process. Every member of the team was readily available, responding to my inquiries and concerns in a timely manner. Their prompt communication made me feel valued and reassured that I was in good hands.I cannot emphasize enough the level of attentiveness and care I received from Neighbors Bank. They were with me every step of the way, guiding me through each stage of the home buying process. Their presence and dedication gave me the confidence to navigate this significant endeavor successfully.Not only did Neighbors Bank provide excellent service, but they also offered continuous encouragement and positive reinforcement. They understood that buying a home can be a daunting experience, especially for a first-time buyer like myself. However, the team at Neighbors Bank consistently provided words of encouragement and support, making me feel empowered and motivated.From start to finish, Neighbors Bank demonstrated an unwavering commitment to my success. They were present throughout the entire journey, ensuring that all my needs were met and that I felt supported at all times. It is their exceptional dedication and willingness to go above and beyond that I credit for the success of my first-time home buying experience.I wholeheartedly recommend Neighbors Bank to anyone in search of a reliable and customer-oriented financial institution for their home buying needs. Their professionalism, timely responsiveness, and genuine care for their customers truly set them apart. With Neighbors Bank by your side, you can rest assured that your home buying journey will be a resounding success.
At Neighbors Bank, I found a great team of people that made the process seem easier than I had anticipated. They were always there to answer any questions I had. Not only were they professional, they were kind.
This was our first time buying a house so we had a lot of unknowns. The fine folks at Neighbors Bank helped answer all our questions and guide us thru everything from start to finish. Our loan process was as a breeze compared to what we were expecting. They worked around all our unexpected hiccups and kept us on track for our original estimated closing date- which saves us having to pay another month of rent while we move. Can’t recommend Christian and Sara enough!
The staff was excellent help through the whole process!! I would recommend to other people in a heartbreak.
The TEAM was great!!!!! They worked very diligently from start to finish.
Jason, Daryn & Monica were awesome. Monica helped me with credit counseling and Jason & Daryn helped me to to get to closing table.
I was scared at first, but my loan officer was so good he made me feel like things were going to be great...and they were great! I am now a Happy Home Owner who gives all the credit to Neighbors Bank and their excellent staff. Hint: Ask for Kolby Hurt.
Again I'd just want a more clear list of what income verification and tax return stuff and what not that yall could even just possibly want. Someone might need time to get all that together and this process moves right along. So having it right from the start would have been a million times more helpful.