Unedited reviews from borrowers nationwide
5,595
Total Customer Reviews
96%
Would recommend Neighbors Bank
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It’s was a long process but it was worth all of it to me and my family thank you guys so much for everything you guys did it been a blessing to me
Neighbors bank has the best Customer service I have ever come across. The knowledge and guidance during my Mortgage process was the absolute best.\nI thank you
Neighbors Bank was great to work with, some days can be slow but they're very thorough with any and everything. Ultimately, if you are able to work with Neighbor online, you'd be hard to find a better bank to make a real estate transaction!
As a first time home buyer, I really had very little idea of what to expect. The thought of buying a first home seemed daunting and intimidating. I’m grateful to have stumbled on Neighbors Bank. I had previously talked with two other lenders and neither of them brought reassurance to me like the team at Neighbors Bank did. They were quick to respond to my many questions as a first time buyer, very thorough with explanations for everything there were asking from me, and were very prompt, helping to keep our pace on our timeline. All the persons I worked with were extremely kind and relatable and there for me throughout the entire process. Do your due diligence when finding a lender, but for me, Neighbors bank set a high bar to compete with in comparison to the others I talked with!
My wife and I had an excellent experience.
Melissa Janke was wonderful to work with. I highly recommend asking to work with her.
Ok, here is the facts that the process of my experience in my VA loan process was one my finest experiences I have had in years. Crystal Washington Neighbors Bank and Adrienne Gill are extremely professional in VA processing of my loan. I was very blessed with these two professional ladies in there field, my trust is forever. Use my name and comments freely.
They’re number 1 for a reason ♥️
Neighbors Bank reached out immediately after my inquiry into the home buying process. The lender connected with me on a personal level to be certain I received the kind of customer service I deserved. The realty network they partner with paired me with an amazing realtor local to the area that made my search easy knowing they understood my wants. Neighbors Bank exceeded my expectations with great customer service and communication from start to finish and even after my home was purchased.
If y’all are looking for a great mortgage company look no further than Neighbors Bank. The whole team from the Qualifiers to the Loan Officer will make your experience a pleasure. I highly recommend if your looking to purchase a home give them a call you won’t be disappointed.