Unedited reviews from borrowers nationwide
5,883
Total Customer Reviews
96%
Would recommend Neighbors Bank
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Neighbor's made what could have been a complicated transaction very simple - they provided me options and were very helpful every step.
Neighbors Bank ,I think there the best bank I ever dealt with,I wish there were more banks like them , they do everything to help you , I believe they are the best in the banking industry
1. The appraisal estimate was off so I owed money at closing.\n2. Constant passive aggressive messages from lender how my loan is in jeopardy if I don't get documents immediately.\n3. Inability of the lender to do basic math and be able to separate closing costs credits from agreed upon repair credits which caused a massive flurry of last minute paperwork the likes of which my realtor and title agency have never seen.\n4. Overall awful experience and I am glad it's over and I don't have to ever again deal with you guys.\n5. This is our 3rd home buying experience and we never had this many issues and stress before.
Great work!
After approval online. Debi reached out by phone. Talked about what we where doing, best way to move forward with to do list. She could tell when stress was high during process and did great job keeping us on track. If you use neighbors for mortgage. I hope you get Debi and team.
Neighbors bank was a phenomenal place to get my refinance done. Professional staff and they worked on my documents extremely fast. I highly recommend you reach out and see how they can prove to you that they are the place to go!!!
First home, nothing to compare it to really but I have no complaints.
This was the best experience. I have referred several friends and family members to Neighbors Bank, Jake Cowan and Cyleste Goodson!!!
This was my first loan and house buying experience. I was terrified I'd be out of money, lose the home I picked, maybe it was a scam... the works. But they did everything to boost my spirits and show me what was going on at all times. It took a few days more than a month with no big hiccups. And none of those issues ever originated with the bank or realtor. It was general technical issues in internet service or other contacts not ready for requests.\nMy team was absolutely wonderful! If everybody going through this process could have the same team, I'm certain a lot more people would be jumping to find a home.\nI appreciate all four of the people involved more than words could ever say.With them, I gained my very first beautiful new home for my kids and me. A HUGE THANK YOU to Rachael, Daryn, Jay and Cody! That's my dream team!
Buying a home is always a difficult process but Neighbors bank made my experience so easy. I would not think twice about using them in the future!