Unedited reviews from borrowers nationwide
6,201
Total Customer Reviews
96%
Would recommend Neighbors Bank
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Jessica Jamison was so great. I never had to follow up on anything as she reached out every step of the way. Kara was always reachable and took care of all my needs. The whole team was such a joy to work with. As stressful as buying a house is...they made it seamless.
Great experience and service was outstanding.
They did a great job! I’m very satisfied. I would definitely recommend to anyone looking to purchase a home.
Buying a house is one of the most stressful and rewarding experiences in your life. Without Bob I wouldn't even know where to start he went above and beyond from day one and my fiance and I can never thank him enough.
Excellent, prompt and very helpful!
Melissa Janke and her team of Austin Lloyd and Brooke Lutz were fantastic!! They went above and beyond to help get me into my dream house, and helped me to close a week earlier also!! They were absolutely wonderful to work with!!! I couldn’t recommend them enough! 17/10 stars if I could!!!
I had a fantastic experience working with Garret Ennenbach as my loan officer from Neighbors Bank. Garret did an outstanding job guiding me through every step of the process. He took the time to clearly explain everything, making sure I understood all my options and what to expect along the way.What really stood out was his responsiveness and dedication — Garret always answered my calls or got back to me right away, which gave me a lot of peace of mind during the process. It’s clear he truly cares about his clients and goes above and beyond to make things as smooth and stress-free as possible.I highly recommend Garret to anyone looking for a knowledgeable, patient, and professional loan officer. He made the whole experience easy and enjoyable!
Melissa and Alissa did an excellent job!
They helped me every step of the way to better understand everything. They made buying a home so much less stressful and enjoyable!
I appreciate Marissa, Tiffani, Becca, and all the others behind the scenes working to get my loan through. They are a great team. Very professional, knowleadgeble, friendly, and easy to talk to. I will give them a beyond excellent review. They worked hard, and were quick to respond with any questions that I had. I will definitely recommend Neighbors Bank for anyone who is looking for a mortgage lender. Great team!
It was a very good experience. Thank You Neighbors Bank!!!!
My neighbor’s bank team was top notch when it comes to buying a home. Everybody was very helpful and knowledgeable from step one all the way to closing my home. I’m so happy to choose neighbors bank as my lenders
My team was incredibly helpful and courteous. My time frame was extended due to some complications with the sellers home purchase and they were super patient and kind throughout the entire process!
Bob Anderson is a gem! He was such a pleasure to work with. Recommend him to everyone!
Neigbors bank did an awesome job helping us get our home.with the government shutdown they found a way to get another loan approved and get us closed thank you guys Mike and Sue
Christian and Andrea and the whole team worked tirelessly to get my family and I into the home we wanted!! Buying a home is a hard process as a whole but with neighbors bank it was the easiest hardest process I’ve ever been through!
Brittney and Ashley was great to work with on my home loan. The communication during the process was amazing.
Bob started out simply a guy whose job it was to provide good customer service and help me qualify to get a loan, but from the first phone call he proved to be more. I have already recommended him to at least 5 people
They made everything so easy and led me through the process. Thank you!
Jessica, Kara, and rest of team was great
Such an amazing experience . I love the communication from the start to the very end of the process. Mike and Rachel were terrific to work with. Always there for all of my questions through the whole process.
My Loan Officer Kolby was very helpful. I feel like everything went as smoothly as I could hope for when buying a house. The fees that go along with getting the loan weren’t the cheapest here but the customer service and responsiveness were absolutely top notch.
My experience was very good with neighbors bank. I read reviews so decided to go with them very glad I did.
I knew i wanted to finally own a home of my own at 53. My time to live, and that is exactly what they gave me. Essentially they gave me freedom and a feeling of being home for once in my life. Im not computer savy, but they were there every step of the way. If I got overwhelmed they would just talk me through it. Between the bank and my realtor I never felt alone in this process. Cant thank them emlnough , sincerely Stacy L Ewing