Showing all 6,699 unfiltered reviews
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Kaleb in South Carolina Would Recommend
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Ethan in North Dakota Would Recommend
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Daniel in Ohio Would Recommend
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Katie in Pennsylvania Would Recommend
Buying a home was so stress free thanks to the staff and on line process offered through Neighbors Bank, Brittaney, Chad and Tyler were amazing to work with .
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Evan in Missouri Would Recommend
process was smooth and easy and my team was on top of it!
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William in Ohio Would Recommend
I was very grateful for Tim and his team for helping to get my first home
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Zachary in Florida Would Recommend
We recently worked with Neighbors Bank for our mortgage while purchasing our new home. Sierra and Emma were our primary points of contact, and we appreciated the effort they put into helping us through the process.They were responsive when we had questions and did their best to provide guidance along the way. We especially appreciated the recommendations they made during the process and the time they took to help us understand different steps involved in closing on our home.Buying a home can be a complex experience, and we’re grateful for the role they played in helping us reach the finish line.
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Madison in Virginia Would Recommend
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Owusua in Ohio Would Recommend
My sister recommended Neighbors bank after using them in m two different occasions to purchase a home. Our experience was amazing. They were very responsive, transparent and made the process very easy for us. There were some last minute changes on the seller’s end but they still made it work. Jessica and Kara were amazing
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Adam in Maryland Would Recommend
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Christy in Missouri Would Recommend
They were all very helpful and very good at explaining things.
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Nicholas in West Virginia Would Recommend
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Debbie in Texas Would Recommend
Christina & Kristen were amazing! They helped us out a lot. You’re very blessed to have them working for you.
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Lanny in Vermont Would Recommend
Great team who helped make our buying process easy
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Dennis in Arkansas Would Recommend
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Mark in Tennessee Would Recommend
They are an were an awesome group to work with I’d sure use them again
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Kevin in Missouri Would Recommend
Kept me in the loop and explained things in a rational way (twice if needed) - Good going!
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Kimberly in Missouri Would Recommend
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Scott in Florida Would Recommend
Andrea and Justice we're very helpful in taking me from the beginning of the application process through the more challenging steps to get us through the approval process. With new job underway and the pending move and home purchase, the stress level never got to high. All in all I appreciated their patience and genuality and believe they bring good value to Neighbors Bank as well as having bright futures ahead. Keep up the good work. Scott and Mary Sehmann.
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Brooke in Ohio Would Recommend
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Denise in Virginia Would Recommend
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James in Illinois Would Recommend
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Tera in Indiana Would Recommend
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Debra in Michigan Would Recommend
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Wesley in Georgia Would Recommend
Neighbors Bank made it so easy for me. The employees I worked with, the loan officer (Rob Parham), and literally everybody (Nikki the realtor) were all very informative and answered all my questions quickly. The process was very smooth on my side. The system they use makes it easy to give them information. I highly recommend using Neighbors Bank.
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Samantha in Pennsylvania Would Recommend
Rob Pharm was one of the most helpful people. No matter the question I had I knew I could always go to him. Kept good contact during the long wait for closing. Even made it convenient with my work schedule which can be hectic. Lindy was super helpful, and even decorated our door when it was closing day! She was always available, and helped me understand what things mean, what prices were reasonable, and how to buy my first home. I’ll be forever thankful for your knowledge you passed along! Thank you
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Jacob
Reed was absolutely awesome to work with. He answered all our questions and concerns as first time homebuyers. We kinda some issues with Alyssa D unfortunately. We were told that Alyssa would be taking over the loan process and all communication would be through her. So when the time came (multiple times) we had to reach out for clarification or information on where we were at in the process. I always had to reach out to Reed. Alyssa would only respond to emails. Other than the experience and communication issues with her, the rest of the buying process was great!
Response from Kaleb, Client Advocate :
Thank you for sharing your experience with us. We’re so glad to hear that Reed was awesome to work with and that he took the time to answer your questions and support you through the process—especially as first-time homebuyers. That kind of guidance can make a big difference, and we’ll be sure to pass your kind words along to him.
We also appreciate your honest feedback about the communication challenges you experienced during the transition to Alyssa. I’m sorry for the frustration that caused. Clear and consistent communication is so important during the loan process, and your feedback helps us continue improving the experience for our borrowers.
Congratulations on your new home, and thank you again for trusting Neighbors Bank to be part of such an exciting milestone!
clientadvocate@neighborsbank.com
833-919-1229
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