Neighbors Bank Reviews
Unedited reviews from borrowers nationwide
6,300
Total Customer Reviews
96%
Would recommend Neighbors Bank
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Emily in Virginia Would Recommend
My whole team was responsive and helpful! John, Chad, and Madison were all great. They answered my questions, were patient when life got in the way, and guided me when I wasn't sure what the process would entail.
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Joshua in Missouri Would Recommend
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Margaret in South Carolina Would Recommend
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Daniel in Texas Would Recommend
Being a first time homebuyer I had no experience on what to do or what I needed.. The loan team provided excellent guidance from Becca Bailey in pre-approval that included guidance and what I needed to do as far as credit was concerned all the way thru Marissa M. My loan officer and underwriting and closing, the whole team was excellent. The Neighborsbank app was very convenient, My work schedule is very demanding and the app allowed me to send documents and sign documents after hours or even in the middle of the night depending on my schedule. In fact, the majority of the process was done online and thru the app. Overall it was a good experience and I wouldn’t hesitate to recommend or use Neighbors Bank in the future..
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James in Nebraska Would Recommend
We were new to the home buying experience and we were very fortunate to have such a wonderful experience with our mortgage team. Evan,Marissa,and Tiffani being there to answer all our questions even through the government shutdown, it was a wonderful experience. Would definitely recommend them to anyone looking for a kind, compassionate, and trustworthy team.
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Katelyn in Pennsylvania Would Recommend
Working with Neighbors Bank was not like working at all! It was so easy to understand what was needed, and what was happening because the team was so responsive. Communication was amazing, emails and calls regularly with updates on the home buying process. If there were ever questions on anything the team made sure to provide excellent explanations and support. They truly worked with us making sure everything always went smoothly and effortlessly. The site was easy to use and laid out well. We received updates, responses and decisions in unprecedented time frames never having to wait on anything. I couldn't recommended them more!
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James in Texas Would Recommend
Always had questions and my agent was always available to answer any of my questions I had. Was a great experience using neighbors bank!
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William in Illinois Would Recommend
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Eleni in Louisiana Would Recommend
Everything was super easy from the start, Jennifer helped us set everything up and answered all of my 10000 questions, she talked to me like we had known each other our whole life. We spoke everyday getting all of the paperwork ready and planning out what was next, idk if I could have survived the stress without her support. When it was time to close on the house we had a great team that guided us to the end and made sure we were taken care of. Now we have the home we dreamed of, everything we wanted all in one and there will never be a way to thank Jennifer and the whole team at Neighbors Bank enough!!!
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Austin in Nebraska Would Recommend
Great people, great service! Andrew and Abby are great to work with!
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Tim in Wisconsin Would Recommend
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Melba in Mississippi Would Recommend
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John in Louisiana Would Recommend
Was able to continue working with team during govt shutdown to have everything in place
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Emily in Nebraska Would Recommend
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Kristen in West Virginia Would Recommend
When I started the process to buy my home everything was going smoothly and on time. Then the government shut down so my loan was unable to be processed. While it was frustrating, Neighbors did everything in their power to help make sure I was able to get into my new home before Christmas. We were able to sign on 12/1 and I will be putting my tree up with my littles in the next couple of days. The communication of both Kolby and Alyssa were fantastic. I couldn’t have asked for a better experience.
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Austin in Pennsylvania Would Recommend
Great team, very helpful and made my first home buying experience easy and stress free.
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Ryan in Alabama Would Recommend
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Gabriel in South Carolina Would Recommend
I had a wonderful experience throughout this process. What makes it wonderful was how well Mr. Steve Taurman understood me, I feel like he was walking in my own shoes, meaning, when I express my emotions how I feel through email or text, he will patiently respond and explain to me and make it clearer any information for me. As a young father and husband, going for the first time buying a home and my first ever loan, it was a lot emotion and questions going through my mind and asking Mr. Taurman about them. Over all I praise my Great God and Savior Jesus Christ for making this milestone possible for me and my family for generation that will come to have a home with lands as inheritance, He allows Neighbors Bank and Mr. Steve Taurman to work in this process by blessing them with health and understanding/patients to treat me well. I trust in Jesus that He will bless me and my family to pay this loan steadfastly by providing good jobs, Health and closeness towards Him the Spring of Wealth and Abundance! Amen.
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Eric in Georgia Would Recommend
Jennifer and Rachael were very helpful and rasy to work with. They had answers to all my questions.
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Austin in Kentucky Would Recommend
Neighbors Bank made my family's process of buying our first home very straightforward and simple. The web page identified tasks that I needed to accomplish and documents I needed to provide in a simple, accessible way and made it easy to stay on top of what I needed to do. They also worked quickly to get me into my home with only just over a month elapsing between making an offer on a house and closing with an FHA loan. I'd highly recommend them.
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Chris in Missouri Would Recommend
The team was great, took time to answer all our questions and was very helpful
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Ron in Missouri Would Recommend
My loan team was amazing!! I never thought I would get thanks my dream of owning a home happen and Jessica, Kara and my wonderful agent Amber did miracles to help me find a place to call my own and got me closed before the thanksgiving holiday.
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Michael in Georgia Would Recommend
If it was not for the team at neighbors bank, we would not have our dream home. We probably could have bought SOMETHING somewhere, but this was our dream house. Reed and Allison moved heaven and earth to get us to closing in 24 days. The whole way, we were able to consult and discuss options with the team, without any judgement or impatience. Neighbor's was able to find programs and mortgage products that were total game changers. I will never recommend another mortgage lender.
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Nicholas in New Mexico Would Recommend
They were very professional and worked with us to ensure the process went well and answered any questions that I had
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Collin
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Cody in Missouri Would Recommend
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Brandon in Georgia Would Recommend
I’ve gone with Neighbors twice for a mortgage and they offer the best deal without any negotiation or hassle.
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