Showing all 7,053 unfiltered reviews
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Dondi in Louisiana Would Recommend
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Christopher in California Would Recommend
Bentley was amazing! We are First time home buyers and she made it so much easier than we could have imagined. Her and her team were in constant communication and answered all of our questions. I would recommend Neighbors to anyone looking for a lender!
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Jennifer in Wisconsin Would Recommend
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Donald in Pennsylvania Would Recommend
John Gallagher and Tyler Grace constantly kept me updated throughout the whole process. They definitely lessened the stress throughout.
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Alex in Michigan Would Recommend
Shea and Brad were absolutely outstanding, from the level of communication, detail, and commitment they displayed throughout my home-buying process. Brad was my guidepost through the first half of the process and was always a quick phone call away when I needed help understanding finer details. Shea was an absolute rockstar when it came to put all the pieces together. I could not be happier with the team that helped me through this.
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Lucas in Michigan Would Recommend
Neighbors is Cary convenient and will handle all your home buying needs
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Andrew in Tennessee Would Recommend
Everyone was very professional and made the process as quick and easy as possible.
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Bruce in Missouri Would Recommend
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Rose in Illinois Would Recommend
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David in Indiana Would Recommend
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Carlos in Florida Would Recommend
This bank's customer service is exceptional; they always resolve any questions quickly and easily.""I've never had any problems with them; they always treat me in a friendly and personalized way."
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Melissa in Nebraska Would Recommend
No other bank would loan me as much as Neighbors Bank did. Thank you for everything!!
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Rebecca
Communication was beyond poor. The process of getting needed documents could have been handled in far less time if someone had actually returned, or even initiated, a single phone call. As it was, we had to revised and submit the same document FIVE TIMES.
Response from Kaleb, Client Advocate :
We’re truly sorry for the frustration you experienced. Poor communication and repeated document requests are not the experience we want for any borrower, and we understand how exhausting it must have felt to revise and resubmit the same document five times. Your feedback is being taken seriously, and we’d appreciate the opportunity to learn more and help address what happened.
clientadvocate@neighborsbank.com
833-919-1229 -
Derrell in Florida Would Recommend
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Brandon in South Carolina Would Recommend
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Keshia in Florida Would Recommend
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Thomas in Maryland Would Recommend
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Erika in North Carolina Would Recommend
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Michael in Iowa Would Recommend
Everyone kept in contact. Everyone I needed was readily available when I had questions.
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Brian in Tennessee Would Recommend
Jennifer was the best! Helped with everything. Even with some issues at work! She was great!
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Brandon in Oklahoma Would Recommend
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Kara in Arkansas Would Recommend
This was my first home purchase and they made everything very easy!
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Tasha in Michigan Would Recommend
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Nickolas in New Mexico Would Recommend
The process very long. But with professional and very helpful people guide you during the process. Excellent
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Jason in Indiana Would Recommend
The team at neighbors Bank was very helpful understanding and easy to work with very appreciated of all their help and their patience I would highly recommend this company to anyone
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Andrew in Nebraska Would Recommend
Neighbors bank made this process easy and manageable working with my difficult schedule
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John in Nevada Would Recommend
Kevin and Brooke were both patient knowledgeable and very pleasant to work with
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Jude in Tennessee Would Recommend
Shannon was absolutely fantastic. Readily available to answer all of my questions throughout our homebuying process in East TN!
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Jason in Nebraska Would Recommend
Brent E. did a fantastic job of explaining any questions I might have had. He was very thorough and was easy to reach, whether by phone or email. Would recommend him to anyone.
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