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Neighbors Bank Reviews

Unedited reviews from borrowers nationwide

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0% Would Recommend 0 out of 5 average rating
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  • 5 out of 5 Stars
    in Mississippi Would Recommend

    Apr 24, 2026

    Melissa Janke, Loan Officer

    Loan Officer: Melissa Janke

    NMLS#995505

    Loan type: Purchase

  • 5 out of 5 Stars
    in Mississippi Would Recommend

    Apr 23, 2026

    Jaime Roocke-Sherman, Loan Officer

    Loan Officer: Jaime Roocke-Sherman

    NMLS#2749805

    Loan type: Purchase

  • 5 out of 5 Stars
    in Indiana Would Recommend

    Apr 23, 2026

    Christopher Westphalen, Loan Officer

    Loan Officer: Christopher Westphalen

    NMLS#1162124

    Loan type: Purchase

  • 1 out of 5 Stars

    Apr 22, 2026

    Josh left on vacation twice during our time to get things together. His assistant asked for the same documents over and over and never explained what she needed. I was always asking for updates and getting very little response if any at all. They did next to nothing for 3 weeks and then the day we originally were supposed to close they really started working on our financing. For being the number 3 USDA company i had a bad experience

    Joshua Falke, Loan Officer

    Loan Officer: Joshua Falke

    NMLS#2181237

    Loan type: Purchase

    Kaleb, Client Advocate
    Response from Kaleb, Client Advocate :

    I’m truly sorry this was your experience. It’s frustrating to have to repeat yourself on documents, deal with unclear requests, and feel like progress stalled for weeks—especially only to have things rushed at the last minute. You should have received clear communication, steady progress, and better support the entire way through.

    I’d really like to understand more about what happened and see how we can help make this right. Please don’t hesitate to reach out to me directly.

    clientadvocate@neighborsbank.com
    833-919-1229

  • 3 out of 5 Stars
    in Kentucky Would Recommend

    Apr 22, 2026

    Keri Bender was fabulous to work with. She was able to fill in gaps that may have been missed by other people in the loan process. She is the essence of going above and beyond.

    Keri Bender, Loan Officer

    Loan Officer: Keri Bender

    NMLS#2708371

    Loan type: Purchase

  • 4 out of 5 Stars
    in Minnesota Would Recommend

    Apr 22, 2026

    Everyone at Neighbors Bank was amazing! From start to finish. I had a great team to work with.

    Jessica Seek, Loan Officer

    Loan Officer: Jessica Seek

    NMLS#2110132

    Loan type: Purchase

  • 4 out of 5 Stars
    in California Would Recommend

    Apr 21, 2026

    Reilly Aldrich, Loan Officer

    Loan Officer: Reilly Aldrich

    NMLS#2708386

    Loan type: Purchase

  • 5 out of 5 Stars
    in Iowa Would Recommend

    Apr 21, 2026

    Justice Page, Loan Officer

    Loan Officer: Justice Page

    NMLS#2653154

    Loan type: Purchase

  • 4 out of 5 Stars
    in Illinois Would Recommend

    Apr 21, 2026

    Everything was great except for the closing, but I can"t say anything about it because you guys did a great job with it considering you had a week to come up with documents.

    Steven Boehme, Loan Officer

    Loan Officer: Steven Boehme

    NMLS#2708448

    Loan type: Purchase

  • 5 out of 5 Stars
    in Missouri Would Recommend

    Apr 21, 2026

    Jessica Jamison, Loan Officer

    Loan Officer: Jessica Jamison

    NMLS#1542764

    Loan type: Purchase

  • 5 out of 5 Stars
    in Pennsylvania Would Recommend

    Apr 21, 2026

    Rob Parham, Loan Officer

    Loan Officer: Rob Parham

    NMLS#1524830

    Loan type: Purchase

  • 5 out of 5 Stars
    in Texas Would Recommend

    Apr 21, 2026

    Great experience!

    Jessica Jamison, Loan Officer

    Loan Officer: Jessica Jamison

    NMLS#1542764

    Loan type: No cash-out refinance

  • 5 out of 5 Stars
    in Missouri Would Recommend

    Apr 20, 2026

    Jessica Jamison, Loan Officer

    Loan Officer: Jessica Jamison

    NMLS#1542764

    Loan type: Purchase

  • 5 out of 5 Stars
    in Georgia Would Recommend

    Apr 18, 2026

    Sierra Wheeler, Loan Officer

    Loan Officer: Sierra Wheeler

    NMLS#2709012

    Loan type: Purchase

  • 5 out of 5 Stars
    in Michigan Would Recommend

    Apr 18, 2026

    Shannon Matlack, Loan Officer

    Loan Officer: Shannon Matlack

    NMLS#982020

    Loan type: Purchase

  • 5 out of 5 Stars
    in New Mexico Would Recommend

    Apr 17, 2026

    Kolby Hurt, Loan Officer

    Loan Officer: Kolby Hurt

    NMLS#1751276

    Loan type: Purchase

  • 4 out of 5 Stars
    in North Carolina Would Recommend

    Apr 17, 2026

    Shannon Matlack, Loan Officer

    Loan Officer: Shannon Matlack

    NMLS#982020

    Loan type: Purchase

  • 4 out of 5 Stars
    in Colorado Would Recommend

    Apr 17, 2026

    I'm very pleased with neighbors bank and everything they had done to help me get my house I really appreciate everything they did and all the time they put into helping me

    Chris Yackley, Loan Officer

    Loan Officer: Chris Yackley

    NMLS#2110129

    Loan type: Purchase

  • 3 out of 5 Stars
    in Kentucky Would Recommend

    Apr 16, 2026

    John Gallagher, Loan Officer

    Loan Officer: John Gallagher

    NMLS#2708377

    Loan type: Purchase

  • 4 out of 5 Stars
    in North Carolina Would Recommend

    Apr 16, 2026

    Chad Werner, Loan Officer

    Loan Officer: Chad Werner

    NMLS#1100523

    Loan type: Purchase