Showing all 7,051 unfiltered reviews
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Donald in Pennsylvania Would Recommend
John Gallagher and Tyler Grace constantly kept me updated throughout the whole process. They definitely lessened the stress throughout.
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Carlos in Florida Would Recommend
This bank's customer service is exceptional; they always resolve any questions quickly and easily.""I've never had any problems with them; they always treat me in a friendly and personalized way."
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Rose in Illinois Would Recommend
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Bruce in Missouri Would Recommend
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Andrew in Tennessee Would Recommend
Everyone was very professional and made the process as quick and easy as possible.
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Lucas in Michigan Would Recommend
Neighbors is Cary convenient and will handle all your home buying needs
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Alex in Michigan Would Recommend
Shea and Brad were absolutely outstanding, from the level of communication, detail, and commitment they displayed throughout my home-buying process. Brad was my guidepost through the first half of the process and was always a quick phone call away when I needed help understanding finer details. Shea was an absolute rockstar when it came to put all the pieces together. I could not be happier with the team that helped me through this.
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Keshia in Florida Would Recommend
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Brandon in South Carolina Would Recommend
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Derrell in Florida Would Recommend
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Melissa in Nebraska Would Recommend
No other bank would loan me as much as Neighbors Bank did. Thank you for everything!!
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Rebecca
Communication was beyond poor. The process of getting needed documents could have been handled in far less time if someone had actually returned, or even initiated, a single phone call. As it was, we had to revised and submit the same document FIVE TIMES.
Response from Kaleb, Client Advocate :
We’re truly sorry for the frustration you experienced. Poor communication and repeated document requests are not the experience we want for any borrower, and we understand how exhausting it must have felt to revise and resubmit the same document five times. Your feedback is being taken seriously, and we’d appreciate the opportunity to learn more and help address what happened.
clientadvocate@neighborsbank.com
833-919-1229 -
Thomas in Maryland Would Recommend
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Michael in Iowa Would Recommend
Everyone kept in contact. Everyone I needed was readily available when I had questions.
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Kara in Arkansas Would Recommend
This was my first home purchase and they made everything very easy!
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Brandon in Oklahoma Would Recommend
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Brian in Tennessee Would Recommend
Jennifer was the best! Helped with everything. Even with some issues at work! She was great!
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Erika in North Carolina Would Recommend
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Andrew in Nebraska Would Recommend
Neighbors bank made this process easy and manageable working with my difficult schedule
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Nickolas in New Mexico Would Recommend
The process very long. But with professional and very helpful people guide you during the process. Excellent
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Jason in Indiana Would Recommend
The team at neighbors Bank was very helpful understanding and easy to work with very appreciated of all their help and their patience I would highly recommend this company to anyone
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Tasha in Michigan Would Recommend
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Jude in Tennessee Would Recommend
Shannon was absolutely fantastic. Readily available to answer all of my questions throughout our homebuying process in East TN!
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John in Nevada Would Recommend
Kevin and Brooke were both patient knowledgeable and very pleasant to work with
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Magdalena in California Would Recommend
It was a wild ride but our loan officer was very supportive. He even stepped in and remained professional when the escrow company was not doing what they needed to do to close escrow in time. The loan officer made himself available throughout each phase of the home buying process.
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Jaden in Iowa Would Recommend
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Jason in Nebraska Would Recommend
Brent E. did a fantastic job of explaining any questions I might have had. He was very thorough and was easy to reach, whether by phone or email. Would recommend him to anyone.
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Brendan in Missouri Would Recommend
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