Neighbors Bank Reviews
Unedited reviews from borrowers nationwide
6,362
Total Customer Reviews
96%
Would recommend Neighbors Bank
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Mattithiah in Minnesota Would Recommend
They made it easy and were always helping me to get to the next step. Also very understanding.
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Samuel in Michigan Would Recommend
Melissa, Abbie and Chris were all very helpful in making my loan experience as pleasant as possible. Thanks to each of them for the help.
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Marcellia in Iowa Would Recommend
The whole team was incredible
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Benjamin in Missouri Would Recommend
Kara & Jessica did an amazing job with the purchase of our home. Very punctual and ready to answer any questions that arise.
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Miguel in Massachusetts Would Recommend
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Cameron in Mississippi Would Recommend
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Alex in Missouri Would Recommend
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Brad in Missouri Would Recommend
We really enjoyed working with neighbors bank they where able to process our loan when no one else could. The communication was great and it was so easy to get the loan processed. They were so friendly and we really enjoyed the process.i would highly recommend neighbors bank. Their team is incredibly friendly and knowledgeable.
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Justin in Iowa Would Recommend
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Donald in Ohio Would Recommend
Chad and his team worked very dilligently to get my mortgage loan closed as quickly as possible right before the holidays while still finding time to answer all of my questions promptly. I couldnt have asked for more than what they delivered.
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Mayra in Florida Would Recommend
My entire loan team was kind, communicative, and provided quick turnaround.
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Austin in Missouri Would Recommend
We lost our home to a house fire with a little over a month left until Christmas. Jessica & neighbors bank worked overtime making sure we would be in our new home with time to prepare for Christmas for our daughters. We had ana amazing experience and would recommend neighbors to anyone!!!
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Johnny in Virginia Would Recommend
Josh and Charles are excellent at what they do ! They made my experience outstanding.
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Veronica in Oklahoma Would Recommend
Easy to work with and always someone available.
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Carlos
No thorough with the information
Response from Kaleb, Client Advocate :
Thank you for your feedback. I'm really sorry to hear that you didn’t feel the information provided was thorough. That’s not the experience we want for any of our borrowers, and I completely understand how frustrating that can be—especially when you’re trying to make important decisions about your home financing.
If you’re open to it, I’d love the chance to learn more about your experience so we can make things right and ensure you get the clear, detailed support you deserve. Please don’t hesitate to reach out to me directly—I’m here to help.
clientadvocate@neighborsbank.com
833-919-1229 -
Chase in Illinois Would Recommend
They were there every step of the way. They never turned there back on me. They kept up with the updates through underwriting they helped me through all of it. I would recommend this company to anyone. Matter of fact you guys should be getting a couple more people due to my recommendations
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Ian in Louisiana Would Recommend
Derek and Abbie were pretty much a dream team through the purchase of my first home. They set realistic expectations, were thorough with their explanation of the process, and we always there with an answer for inquiries I'd submit. The beginning of my home buying process was complicated by not knowing where it was exactly that I wanted to buy, but Derek enthusiastically helped connect me with trusted realtors in my areas of interest, and was always happy to crunch numbers on properties I liked to help keep me in my financial lane. Neighbors Bank's online loan application portal made the process of sharing all needed documentation a breeze. Derek and Abbie had even pointed me in the direction of a reputable insurance agent who I was able to get home and auto insurance quotes from that beat the pants off the competitors. Once I was given the "cleared to close" green light, the remainder of the process couldn't have gone more smoothly. Derek and Abbie provided regular encouraging feedback the whole way through. Between them and my realtor, I felt part of a team, hell bent to help me turn the keys on my first home. I can't recommend Neighbors Bank highly enough. They are second to none!
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Velvet in Pennsylvania Would Recommend
Everyone was very helpful and we got the we wanted. Thank you do much to everyone
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Daniel in Maryland Would Recommend
They really made the home buying process easy to navigate with constant updates on what was needed from me.
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Michael in Mississippi Would Recommend
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Gary in Florida Would Recommend
Everyone involved was polite, courteous, and professional.
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Sarah in West Virginia Would Recommend
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Erin in Louisiana Would Recommend
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Chad in West Virginia Would Recommend
Loan team was exceptionally patient and helpful through the entire process. This was my first time ever experiencing this process and everyone at Neighbors Bank made it so easy.
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Caitlyn in Georgia Would Recommend
I had only ever heard horror stories of buying a home! My team was amazing and helped me stay informed and in the picture!
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Donovan in North Carolina Would Recommend
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Brian in Louisiana Would Recommend
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Kelly in Oregon Would Recommend
As a first time homebuyer, Neighbors Bank made my experience a breeze! Christian and Rachel worked quickly and efficiently to meet my needs, and I was able to close on my home in a reasonable time frame. I am so thankful for all their hard work! 10/10 would recommend.
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Lacey in Nebraska Would Recommend
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Rodney in Pennsylvania Would Recommend
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