Neighbors Bank Reviews

Unedited reviews from borrowers nationwide

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5 out of 5 Stars

Christy in Maine Would Recommend

Featured review from Jun 16, 2026

Heather Yackley and Jonathan Miller were very helpful and supportive to help me reach my home buying dream. Thank you.

Loan Officer: Heather Yackley

NMLS#1241088
5 out of 5 Stars

Cheryl in Montana Would Recommend

Jun 16, 2026

Loan Officer: Garret Ennenbach

NMLS#1968118
5 out of 5 Stars

Jayson in Illinois Would Recommend

Jun 15, 2026

Loan Officer: Chad Werner

NMLS#1100523
5 out of 5 Stars

Virginia in Missouri Would Recommend

Jun 15, 2026

Loan Officer: Tim Vieck

NMLS#2181144
4 out of 5 Stars

Kevin in Virginia Would Recommend

Jun 15, 2026

Loan Officer: Jessica Seek

NMLS#2110132
5 out of 5 Stars

James in Iowa Would Recommend

Featured review from Jun 15, 2026

Heather was awesome. She guided me through the process perfectly. Always friendly and answered all of my my questions and concerns professionally. Neighbors Bank has been a major part of making a simple hard working man's dream come true. I'm a homeowner and it feels incredible.

Loan Officer: Heather Yackley

NMLS#1241088
5 out of 5 Stars

Billy in West Virginia Would Recommend

Jun 15, 2026

Smooth

Loan Officer: Chad Werner

NMLS#1100523
5 out of 5 Stars

Frank in Ohio Would Recommend

Jun 14, 2026

Loan Officer: Chris Yackley

NMLS#2110129
5 out of 5 Stars

Joshua in Missouri Would Recommend

Jun 14, 2026

Loan Officer: Jessica Jamison

NMLS#1542764
5 out of 5 Stars

Brandon in Oklahoma Would Recommend

Jun 14, 2026

Loan Officer: Joey Mirth

NMLS#1965551
5 out of 5 Stars

Jacqueline in Michigan Would Recommend

Featured review from Jun 13, 2026

Rob and Samantha made my home-buying experience easy and stress-free. They were always responsive, knowledgeable, and supportive throughout the process. I truly appreciate their hard work and would highly recommend them to anyone looking to buy a home!

Loan Officer: Rob Parham

NMLS#1524830
5 out of 5 Stars

Simon in Georgia Would Recommend

Featured review from Jun 13, 2026

Yes totally recommend them!Working with Neighbors Bank was an outstanding experience from start to finish. As a first-time homebuyer, I had many questions and was required to provide numerous documents throughout the process. Brandon and David made every step smooth, stress-free, and easy to understand.No matter how many times underwriting requested additional information, they were always responsive, knowledgeable, and willing to help. They took the time to explain everything, kept me informed throughout the process, and ensured nothing fell through the cracks.Because of their professionalism, communication, and dedication, we were able to move through the loan process efficiently and close on our new home much faster than I expected. Their expertise and commitment to customer service gave me confidence every step of the way.I truly appreciate all of the hard work, guidance, and support Brandon and David provided during this important milestone in our lives. If you’re looking for a lender who genuinely cares about their clients and makes the home-buying process as seamless as possible, I highly recommend Neighbors Bank.Thank you, Brandon and David, for helping us achieve our dream of homeownership! — Simon Ford

Loan Officer: Brandon Grosse

NMLS#20915999
4 out of 5 Stars

Michelle in Maryland Would Recommend

Jun 13, 2026

Loan Officer: Heather Yackley

NMLS#1241088
5 out of 5 Stars

Antonio in Wisconsin Would Recommend

Featured review from Jun 13, 2026

I had the pleasure of working with Christina Jordan she was the only person who called and responded every time I needed assistance or a question. From the start to the end. As this was my 1st home purchase walked me through the whole thing. Eased my nerves and worries. A true customer relations person.

Loan Officer: Christina Jordan

NMLS#2672750
5 out of 5 Stars

Steven in Kentucky Would Recommend

Jun 13, 2026

Loan Officer: Christina Jordan

NMLS#2672750
5 out of 5 Stars

Christopher in Florida Would Recommend

Jun 12, 2026

Loan Officer: Melissa Janke

NMLS#995505
5 out of 5 Stars

Cassandra in Maine Would Recommend

Jun 11, 2026

Loan Officer: Bryan Easterday

NMLS#2673114
4 out of 5 Stars

Lanie in Missouri Would Recommend

Jun 11, 2026

I was disappointed that they took away the free appraisal benefit for VU employees

Loan Officer: Jessica Jamison

NMLS#1542764
5 out of 5 Stars

Steven in Texas Would Recommend

Featured review from Jun 11, 2026

Ashley Owens and Alyssa Dowen were an absolute pleasure to work with, they made what was stressful experience for me into something I was able to get through and remain sane. They where there for any questions with a quick response and I never felt abandoned during the process. I would and am highly recommending Neighbors Bank to any of my friends or family interested in purchasing a new home.

Loan Officer: Ashley Owens

NMLS#2653377
5 out of 5 Stars

Cyrus in Illinois Would Recommend

Jun 11, 2026

They made my dreams come true:)

Loan Officer: Jennifer Brown

NMLS#2653020
5 out of 5 Stars

Desiree in Alaska Would Recommend

Featured review from Jun 10, 2026

Everyone was super helpful from start to finish. They were on top of things when I had questions and working with them was super easy.

Loan Officer: Rob Parham

NMLS#1524830
5 out of 5 Stars

Ronald in Maryland Would Recommend

Jun 10, 2026

Loan Officer: Joey Mirth

NMLS#1965551
5 out of 5 Stars

Eric in Louisiana Would Recommend

Featured review from Jun 7, 2026

As a first time homebuyer, I knew what to expect but I didn’t know what to expect. Neighbors guided me through a process that I started, as a teacher in the middle of state testing and it went SEAMLESSLY. They are awesome.

Loan Officer: Justice Page

NMLS#2653154
5 out of 5 Stars

Keith in Kentucky Would Recommend

Featured review from Jun 7, 2026

Made easy out of state home purchase. Jon Doyle was extremely helpful.

Loan Officer: Justin Mongler

NMLS#1963138
5 out of 5 Stars

Amanda in Ohio Would Recommend

Featured review from Jun 7, 2026

They were very helpful an got me all the help I needed to get in to thechouuse

Loan Officer: Kerry Alexander

NMLS#2653612
4 out of 5 Stars

Dereck in Kentucky Would Recommend

Jun 6, 2026

Loan Officer: Jessica Kelly

NMLS#1450320
5 out of 5 Stars

Annelise in Kansas Would Recommend

Jun 6, 2026

Loan Officer: Tim Vieck

NMLS#2181144
5 out of 5 Stars

Kathleen in Michigan Would Recommend

Featured review from Jun 6, 2026

When my husband and I started our journey in the home buying process, I never thought homeownership was possible OR even achievable. We started our home search in Realtor.com and start plugging in numbers. On a "grins or giggles" moment, I hit "Get Pre-Approved" and the started some paperwork. Pleasantly surprised, woke to an email that we had been Pre-Approved for an amount I never thought I could imagine.Our Loan Officer, Jennifer K. Brown was OUTSTANDING as well as our Underwriter Shea Gkika. These ywo beautiful women literally brought us home! We closed on our lil dream home on May 29th 2026 and help me achieve a dream NOT possible, at least I thought.So yes, I will be referring friends and family to Neighbors Bank. They're next customer will be may Daughter and Son-In-Law.Absolute amazing experienced for this scaried cat first time home buyer!

Loan Officer: Jennifer Brown

NMLS#2653020
5 out of 5 Stars

Jose in Louisiana Would Recommend

Featured review from Jun 6, 2026

I’m a first time home buyer.If I didn’t understand something,Mr.Reed and Alyssa guided my wife and I step by step.It’s a lot ,with the underwriting.Now,I understand why.Neighbors Bank ,makes sure you have everything together before your closing date.

Loan Officer: Reed Steuber

NMLS#1842866