Showing all 7,018 unfiltered reviews
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Brandon in Florida Would Recommend5 out of 5 Stars
Featured review from Nov 28, 2025
The group at Neighbors bank made the whole home buying process easy! Without a realtor, home buying may be tricky, but with neighbors bank it was clearly laid out in a “to do” list form, with help finding company’s and explaining the process! Highly recommend Garret and his team when it comes to home buying with neighbors bank!
Loan Officer: Garret Ennenbach
NMLS#1968118
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Marilyn in Mississippi Would Recommend5 out of 5 Stars
Featured review from Nov 28, 2025
All three of my persons were great. Here are my persons, Jennifer Brown, Lee Franklin, and Tyler Grace were super great.
Loan Officer: Lee Franklin
NMLS#1990666
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Tanner in West Virginia Would Recommend5 out of 5 Stars
Featured review from Nov 28, 2025
Garret Ennenbach went above and beyond for me. His communication was prompt and consistent, and he made sure I understood every part of the loan process. As a first-time buyer, that meant everything to me. Garret was reliable, knowledgeable, and truly dedicated to helping me succeed. Highly recommend his services!
Loan Officer: Garret Ennenbach
NMLS#1968118
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Robert in Maine Would Recommend5 out of 5 Stars
Featured review from Nov 27, 2025
They were all very friendly and very helpful, they made my dreams of being a homeowner a reality.
Loan Officer: Rob Parham
NMLS#1524830
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Hunter in Missouri Would Recommend5 out of 5 Stars
Nov 27, 2025
Loan Officer: Derek Wilson
NMLS#2653342
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Dillon in South Carolina Would Recommend5 out of 5 Stars
Nov 27, 2025
Great bank to work with for FHA loans
Loan Officer: Bob Anderson
NMLS#994072
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Myra in Illinois Would Recommend4 out of 5 Stars
Nov 26, 2025
We had the pleasure of working with Bob Anderson and he was very helpful, informative and caring about our home purchase! He was always available and willing to breakdown and talk with us about any questions we had .
Loan Officer: Bob Anderson
NMLS#994072
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Alyssa1 out of 5 Stars
Nov 26, 2025
Lack of communication when changes were made, went to closing and our realtor called while we were in the parking lot to tell us the lenders hadnt sent over paperwork yet. Had to reschedule closing. Random people getting added into the process so never knowing who you are talking to.
Loan Officer: Shannon Matlack
NMLS#982020
Response from Kaleb, Client Advocate :
Thank you for sharing your experience, and I’m truly sorry for the frustration you went through. A delayed closing and poor communication—especially at such a critical moment—is unacceptable, and I completely understand how upsetting that must have been. I’d appreciate the chance to look into this further and help however I can.
Please feel free to reach out to me directly.
clientadvocate@neighborsbank.com
833-919-1229 -
Mark in Missouri Would Recommend5 out of 5 Stars
Nov 26, 2025
Loan Officer: Chad Werner
NMLS#1100523
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Jaime in Indiana Would Recommend5 out of 5 Stars
Nov 26, 2025
Loan Officer: Bob Anderson
NMLS#994072
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William in Ohio Would Recommend5 out of 5 Stars
Featured review from Nov 26, 2025
The Neighbors Bank team helped me through the entire process of buying my first home. From preparing for the pre-approval to closing they worked closely with me to keep everything on track.
Loan Officer: Jessica Seek
NMLS#2110132
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Chad in Arkansas Would Recommend5 out of 5 Stars
Nov 25, 2025
Loan Officer: Tim Vieck
NMLS#2181144
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Sonja in Georgia Would Recommend4 out of 5 Stars
Nov 25, 2025
Loan Officer: Joshua Falke
NMLS#2181237
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Holly in Missouri Would Recommend5 out of 5 Stars
Featured review from Nov 25, 2025
The loan team answered all of my questions. It was a super quick process
Loan Officer: Jessica Jamison
NMLS#1542764
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Luis in Florida Would Recommend5 out of 5 Stars
Nov 25, 2025
Loan Officer: Jessica Kelly
NMLS#1450320
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Hans in Wisconsin Would Recommend5 out of 5 Stars
Featured review from Nov 25, 2025
Khalil and Kara are the best to work with. They make the process seamless. Thank you both!!
Loan Officer: Khalil Diya
NMLS#2329406
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Ian in Wisconsin Would Recommend5 out of 5 Stars
Nov 25, 2025
Loan Officer: Marissa Nichols
NMLS#902827
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Rachel in Maryland Would Recommend4 out of 5 Stars
Nov 25, 2025
Loan Officer: Shannon Matlack
NMLS#982020
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Zachary in Kentucky Would Recommend5 out of 5 Stars
Featured review from Nov 24, 2025
Jennifer Brown is an amazing asset, going out of her job title on many occasions to make our home loan happenJennifer Brown needs a promotion or a raise!
Loan Officer: Jennifer Brown
NMLS#2653020
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Ethan in Pennsylvania Would Recommend4 out of 5 Stars
Nov 23, 2025
Loan Officer: Mckenzie Ruiz
NMLS#2217886
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Martina in Massachusetts Would Recommend3 out of 5 Stars
Nov 23, 2025
I wish my something’s on my to do list wasn’t as last minute as it was.
Loan Officer: Christian Gentil
NMLS#2355963
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Isaac in Pennsylvania Would Recommend5 out of 5 Stars
Nov 23, 2025
Loan Officer: Marissa Nichols
NMLS#902827
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April in Louisiana Would Recommend5 out of 5 Stars
Nov 23, 2025
Loan Officer: Ashley Owens
NMLS#2653377
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Christian in Virginia Would Recommend3 out of 5 Stars
Nov 23, 2025
Loan Officer: Jessica Seek
NMLS#2110132
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Joubear in Ohio Would Recommend5 out of 5 Stars
Nov 23, 2025
Loan Officer: Jennifer Brown
NMLS#2653020
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Juana in Kansas Would Recommend3 out of 5 Stars
Nov 22, 2025
Loan Officer: Joshua Falke
NMLS#2181237
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William3 out of 5 Stars
Nov 22, 2025
Lee and Jacob were wonderful. Taylor made the whole process difficult. He had us, the seller, realtors, title company and the POA upset. The seller was ready to back out, and we would have lost our house.
Loan Officer: Lee Franklin
NMLS#1990666
Response from Kaleb, Client Advocate :
Thank you for your feedback. I’m glad to hear Lee and Jacob were great, but I’m truly sorry the rest of the process was so stressful. It’s unacceptable that things reached a point where the deal was at risk, and I completely understand how upsetting that must have been for everyone involved.
I’d like to look into this further and make sure your concerns are addressed. Please feel free to reach out to me directly.
clientadvocate@neighborsbank.com
833-919-1229 -
Jason in Georgia Would Recommend5 out of 5 Stars
Featured review from Nov 21, 2025
Christina Patterson was the most help if it wasn't for her I don't think I would own my house. Chad and Tyler were a great help closer to the end thank you all for everything would recommend neighborhood Bank.
Loan Officer: Chad Werner
NMLS#1100523
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Isiah in Missouri Would Recommend5 out of 5 Stars
Nov 21, 2025
Loan Officer: Marissa Nichols
NMLS#902827
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Sherri in West Virginia Would Recommend5 out of 5 Stars
Featured review from Nov 21, 2025
Shannon and Alyssa worked hard to assist me with my loan. It was a little over a month from offer to closing. Shannon helped me navigate a new load with the federal shut down. I would definitely recommend them
Loan Officer: Shannon Matlack
NMLS#982020
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