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Neighbors Bank Reviews

Unedited reviews from borrowers nationwide

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0% Would Recommend 0 out of 5 average rating
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Showing all 6,924 unfiltered reviews

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  • 4 out of 5 Stars
    in Georgia Would Recommend

    Sep 26, 2025

    Ashley Patterson, Loan Officer

    Loan Officer: Ashley Patterson

    NMLS#2110130

    Loan type: Purchase

  • 2 out of 5 Stars

    Sep 26, 2025

    Had issues closing the house multiple times. Had to take time off work only to be told 30 minutes before closing that it would not be possible.

    Lee Franklin, Loan Officer

    Loan Officer: Lee Franklin

    NMLS#1990666

    Loan type: Purchase

    Kaleb, Client Advocate
    Response from Kaleb, Client Advocate :

    Thank you for sharing your experience, and I’m truly sorry for the repeated issues with your closing. Having to take time off work—only to be told last-minute that things wouldn’t move forward—is incredibly frustrating and disappointing. You deserved clear communication and a reliable timeline, and I regret that we didn’t deliver on that.

    I’d really appreciate the chance to speak with you directly and learn more so we can address what went wrong.

    clientadvocate@neighborsbank.com
    833-919-1229

  • 4 out of 5 Stars
    in South Carolina Would Recommend

    Sep 25, 2025

    Chad Werner, Loan Officer

    Loan Officer: Chad Werner

    NMLS#1100523

    Loan type: Purchase

  • 5 out of 5 Stars
    in Wisconsin Would Recommend

    Sep 25, 2025

    Lee Franklin, Loan Officer

    Loan Officer: Lee Franklin

    NMLS#1990666

    Loan type: Purchase

  • 5 out of 5 Stars
    in Arkansas Would Recommend

    Sep 25, 2025

    Garret Ennenbach, Loan Officer

    Loan Officer: Garret Ennenbach

    NMLS#1968118

    Loan type: Purchase

  • 3 out of 5 Stars
    in Kentucky Would Recommend

    Sep 25, 2025

    I had a good experience

    Christian Gentil, Loan Officer

    Loan Officer: Christian Gentil

    NMLS#2355963

    Loan type: Purchase

  • 4 out of 5 Stars
    in Arizona Would Recommend

    Sep 24, 2025

    They were able to lower my rate in a very timely manner

    Christian Gentil, Loan Officer

    Loan Officer: Christian Gentil

    NMLS#2355963

    Loan type: No cash-out refinance

  • 4 out of 5 Stars
    in Mississippi Would Recommend

    Sep 24, 2025

    Overall the process was very good. Shannon and Mariah did a wonderful job. Underwriting was a blackhole though that did not communicate. Almost pushed my closing due to last minute request, when documentation was in 4 days prior.

    Shannon Matlack, Loan Officer

    Loan Officer: Shannon Matlack

    NMLS#982020

    Loan type: Purchase

  • 5 out of 5 Stars
    in Illinois Would Recommend

    Sep 24, 2025

    Lane Blalock, Loan Officer

    Loan Officer: Lane Blalock

    NMLS#2589995

    Loan type: Purchase

  • 3 out of 5 Stars
    in New Hampshire Would Recommend

    Sep 24, 2025

    Christian Gentil, Loan Officer

    Loan Officer: Christian Gentil

    NMLS#2355963

    Loan type: Purchase

  • 5 out of 5 Stars
    in Texas Would Recommend

    Sep 23, 2025

    Jessica Seek, Loan Officer

    Loan Officer: Jessica Seek

    NMLS#2110132

    Loan type: Purchase

  • 4 out of 5 Stars
    in Indiana Would Recommend

    Sep 23, 2025

    It was a pretty simple process getting files in. Basically just plug and play, and the ui of the website was pretty easy to navigate.

    Jason Reddy, Loan Officer

    Loan Officer: Jason Reddy

    NMLS#2110137

    Loan type: Purchase

  • 5 out of 5 Stars
    in Indiana Would Recommend

    Sep 23, 2025

    Lane Blalock, Loan Officer

    Loan Officer: Lane Blalock

    NMLS#2589995

    Loan type: Purchase

  • 5 out of 5 Stars
    in Ohio Would Recommend

    Sep 23, 2025

    Joshua Falke, Loan Officer

    Loan Officer: Joshua Falke

    NMLS#2181237

    Loan type: Purchase

  • 4 out of 5 Stars
    in Texas Would Recommend

    Sep 22, 2025

    Lee Franklin, Loan Officer

    Loan Officer: Lee Franklin

    NMLS#1990666

    Loan type: Purchase

  • 5 out of 5 Stars
    in Illinois Would Recommend

    Sep 22, 2025

    Joshua Falke, Loan Officer

    Loan Officer: Joshua Falke

    NMLS#2181237

    Loan type: Purchase

  • 5 out of 5 Stars
    in Florida Would Recommend

    Sep 21, 2025

    Gwen Spadie, Loan Officer

    Loan Officer: Gwen Spadie

    NMLS#2461346

    Loan type: Purchase

  • 5 out of 5 Stars
    in Pennsylvania Would Recommend

    Sep 21, 2025

    Reed Steuber, Loan Officer

    Loan Officer: Reed Steuber

    NMLS#1842866

    Loan type: Purchase