Showing all 7,155 unfiltered reviews
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Chad in Arkansas Would Recommend5 out of 5 Stars
Nov 25, 2025
Loan Officer: Tim Vieck
NMLS#2181144
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Holly in Missouri Would Recommend5 out of 5 Stars
Featured review from Nov 25, 2025
The loan team answered all of my questions. It was a super quick process
Loan Officer: Jessica Jamison
NMLS#1542764
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Zachary in Kentucky Would Recommend5 out of 5 Stars
Featured review from Nov 24, 2025
Jennifer Brown is an amazing asset, going out of her job title on many occasions to make our home loan happenJennifer Brown needs a promotion or a raise!
Loan Officer: Jennifer Brown
NMLS#2653020
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Martina in Massachusetts Would Recommend3 out of 5 Stars
Nov 23, 2025
I wish my something’s on my to do list wasn’t as last minute as it was.
Loan Officer: Christian Gentil
NMLS#2355963
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Isaac in Pennsylvania Would Recommend5 out of 5 Stars
Nov 23, 2025
Loan Officer: Marissa Nichols
NMLS#902827
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April in Louisiana Would Recommend5 out of 5 Stars
Nov 23, 2025
Loan Officer: Ashley Owens
NMLS#2653377
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Christian in Virginia Would Recommend3 out of 5 Stars
Nov 23, 2025
Loan Officer: Jessica Seek
NMLS#2110132
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Joubear in Ohio Would Recommend5 out of 5 Stars
Nov 23, 2025
Loan Officer: Jennifer Brown
NMLS#2653020
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Juana in Kansas Would Recommend3 out of 5 Stars
Nov 22, 2025
Loan Officer: Joshua Falke
NMLS#2181237
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William3 out of 5 Stars
Nov 22, 2025
Lee and Jacob were wonderful. Taylor made the whole process difficult. He had us, the seller, realtors, title company and the POA upset. The seller was ready to back out, and we would have lost our house.
Loan Officer: Lee Franklin
NMLS#1990666
Response from Kaleb, Client Advocate :
Thank you for your feedback. I’m glad to hear Lee and Jacob were great, but I’m truly sorry the rest of the process was so stressful. It’s unacceptable that things reached a point where the deal was at risk, and I completely understand how upsetting that must have been for everyone involved.
I’d like to look into this further and make sure your concerns are addressed. Please feel free to reach out to me directly.
clientadvocate@neighborsbank.com
833-919-1229 -
Jason in Georgia Would Recommend5 out of 5 Stars
Featured review from Nov 21, 2025
Christina Patterson was the most help if it wasn't for her I don't think I would own my house. Chad and Tyler were a great help closer to the end thank you all for everything would recommend neighborhood Bank.
Loan Officer: Chad Werner
NMLS#1100523
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Isiah in Missouri Would Recommend5 out of 5 Stars
Nov 21, 2025
Loan Officer: Marissa Nichols
NMLS#902827
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Brianna in Missouri Would Recommend5 out of 5 Stars
Featured review from Nov 21, 2025
Jessica and Kara were so helpful! They were extremely prompt in their communication, and always got me exactly the info I needed. They were also very patient as we moved up our closing date and changed the loan amount to bring more money down.
Loan Officer: Jessica Jamison
NMLS#1542764
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Sherri in West Virginia Would Recommend5 out of 5 Stars
Featured review from Nov 21, 2025
Shannon and Alyssa worked hard to assist me with my loan. It was a little over a month from offer to closing. Shannon helped me navigate a new load with the federal shut down. I would definitely recommend them
Loan Officer: Shannon Matlack
NMLS#982020
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Gunnar in Missouri Would Recommend5 out of 5 Stars
Featured review from Nov 21, 2025
I loved how fast Shannon worked to get our loan processed when she knew we had a short time frame. Austin took over in the underwriting stage and he was phenomenal also, he helped me get what I needed for the underwriting team. Overall the whole team was outstanding. They helped us get out house bought. I appreciate everyone on the team who helped.
Loan Officer: Shannon Matlack
NMLS#982020
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Halee in Missouri Would Recommend4 out of 5 Stars
Nov 20, 2025
Loan Officer: Joshua Falke
NMLS#2181237
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Abigail in West Virginia Would Recommend5 out of 5 Stars
Nov 20, 2025
Loan Officer: Justice Page
NMLS#2653154
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Adrian in Arkansas Would Recommend4 out of 5 Stars
Nov 20, 2025
Everyone was helpful from the start. Promptly returning my messages and emails. And even my phone calls. I do wish that there was more guidance and suggestions for those of us who are buying their first home. You don’t know what you don’t know sort of thing. But overall very awesome experience
Loan Officer: Lee Franklin
NMLS#1990666
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Sean in Ohio Would Recommend4 out of 5 Stars
Nov 19, 2025
Loan Officer: Rob Parham
NMLS#1524830
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Kristy in North Carolina Would Recommend5 out of 5 Stars
Nov 19, 2025
Loan Officer: Lee Franklin
NMLS#1990666
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Sharon in Indiana Would Recommend5 out of 5 Stars
Nov 19, 2025
Loan Officer: Joshua Falke
NMLS#2181237
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Jessica in California Would Recommend5 out of 5 Stars
Nov 19, 2025
Loan Officer: Bentley Stilwell
NMLS#2355453
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Jacob in Illinois Would Recommend5 out of 5 Stars
Nov 19, 2025
Loan Officer: Lane Blalock
NMLS#2589995
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Candi in Illinois Would Recommend3 out of 5 Stars
Nov 19, 2025
Loan Officer: Tim Vieck
NMLS#2181144
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Jeremy in Missouri Would Recommend5 out of 5 Stars
Nov 19, 2025
The over all experience was wonderful!
Loan Officer: Garret Ennenbach
NMLS#1968118
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Christine in Virginia Would Recommend5 out of 5 Stars
Featured review from Nov 18, 2025
I have heard many stories about how difficult the mortgage process can be. This was not the case with Neighbors Bank. Garret and Tiffani did a phenomenal job in making this a smooth and easy process for me. I went from pre-approved to homeowner in less than 2 months. I still can't believe it!
Loan Officer: Garret Ennenbach
NMLS#1968118
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Mark in Alabama Would Recommend5 out of 5 Stars
Featured review from Nov 18, 2025
I am 60 years old and have bought several houses over the years. Neighbors Bank was definitely the easiest and friendliest Mortgage Company I’ve ever experienced. There were no surprises or hidden fees. Shannon Matlack and Alyssa Dowell were awesome!!! Shannon was very patient, informative, and personable. I would definitely recommend giving them a chance. Very knowledgeable on USDA, FHA, and Conventional Loans. A+ Perfect 10.😊
Loan Officer: Shannon Matlack
NMLS#982020
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John in Missouri Would Recommend5 out of 5 Stars
Nov 18, 2025
Loan Officer: Jessica Jamison
NMLS#1542764
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