Showing all 7,148 unfiltered reviews
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Gunnar in Missouri Would Recommend5 out of 5 Stars
Featured review from Nov 21, 2025
I loved how fast Shannon worked to get our loan processed when she knew we had a short time frame. Austin took over in the underwriting stage and he was phenomenal also, he helped me get what I needed for the underwriting team. Overall the whole team was outstanding. They helped us get out house bought. I appreciate everyone on the team who helped.
Loan Officer: Shannon Matlack
NMLS#982020
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Sherri in West Virginia Would Recommend5 out of 5 Stars
Featured review from Nov 21, 2025
Shannon and Alyssa worked hard to assist me with my loan. It was a little over a month from offer to closing. Shannon helped me navigate a new load with the federal shut down. I would definitely recommend them
Loan Officer: Shannon Matlack
NMLS#982020
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Brianna in Missouri Would Recommend5 out of 5 Stars
Featured review from Nov 21, 2025
Jessica and Kara were so helpful! They were extremely prompt in their communication, and always got me exactly the info I needed. They were also very patient as we moved up our closing date and changed the loan amount to bring more money down.
Loan Officer: Jessica Jamison
NMLS#1542764
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Jason in Georgia Would Recommend5 out of 5 Stars
Featured review from Nov 21, 2025
Christina Patterson was the most help if it wasn't for her I don't think I would own my house. Chad and Tyler were a great help closer to the end thank you all for everything would recommend neighborhood Bank.
Loan Officer: Chad Werner
NMLS#1100523
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Isiah in Missouri Would Recommend5 out of 5 Stars
Nov 21, 2025
Loan Officer: Marissa Nichols
NMLS#902827
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Halee in Missouri Would Recommend4 out of 5 Stars
Nov 20, 2025
Loan Officer: Joshua Falke
NMLS#2181237
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Abigail in West Virginia Would Recommend5 out of 5 Stars
Nov 20, 2025
Loan Officer: Justice Page
NMLS#2653154
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Adrian in Arkansas Would Recommend4 out of 5 Stars
Nov 20, 2025
Everyone was helpful from the start. Promptly returning my messages and emails. And even my phone calls. I do wish that there was more guidance and suggestions for those of us who are buying their first home. You don’t know what you don’t know sort of thing. But overall very awesome experience
Loan Officer: Lee Franklin
NMLS#1990666
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Sean in Ohio Would Recommend4 out of 5 Stars
Nov 19, 2025
Loan Officer: Rob Parham
NMLS#1524830
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Kristy in North Carolina Would Recommend5 out of 5 Stars
Nov 19, 2025
Loan Officer: Lee Franklin
NMLS#1990666
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Sharon in Indiana Would Recommend5 out of 5 Stars
Nov 19, 2025
Loan Officer: Joshua Falke
NMLS#2181237
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Jessica in California Would Recommend5 out of 5 Stars
Nov 19, 2025
Loan Officer: Bentley Stilwell
NMLS#2355453
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Jacob in Illinois Would Recommend5 out of 5 Stars
Nov 19, 2025
Loan Officer: Lane Blalock
NMLS#2589995
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Jeremy in Missouri Would Recommend5 out of 5 Stars
Nov 19, 2025
The over all experience was wonderful!
Loan Officer: Garret Ennenbach
NMLS#1968118
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Candi in Illinois Would Recommend3 out of 5 Stars
Nov 19, 2025
Loan Officer: Tim Vieck
NMLS#2181144
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Marie in South Carolina Would Recommend5 out of 5 Stars
Featured review from Nov 18, 2025
The team at Neighbors Bank partnered with us to help make the lengthy, and sometimes stressful process of home buying much easier to get through. We loved their attention to detail, and that they were always available to address all of our concerns. I would highly recommend Neighbors Bank to anyone in the market for buying a new home.
Loan Officer: Marissa Nichols
NMLS#902827
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Larry in Missouri Would Recommend5 out of 5 Stars
Featured review from Nov 18, 2025
They guided me through the process of getting approval for the loan in a timely manner. They answered all my questions quickly and returned calls without delay. They made sure I had all the information I needed for the purchase.
Loan Officer: Paden Klein
NMLS#2589666
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Crystal in Kentucky Would Recommend5 out of 5 Stars
Nov 18, 2025
Loan Officer: Rob Parham
NMLS#1524830
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Mark in Alabama Would Recommend5 out of 5 Stars
Featured review from Nov 18, 2025
I am 60 years old and have bought several houses over the years. Neighbors Bank was definitely the easiest and friendliest Mortgage Company I’ve ever experienced. There were no surprises or hidden fees. Shannon Matlack and Alyssa Dowell were awesome!!! Shannon was very patient, informative, and personable. I would definitely recommend giving them a chance. Very knowledgeable on USDA, FHA, and Conventional Loans. A+ Perfect 10.😊
Loan Officer: Shannon Matlack
NMLS#982020
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John in Missouri Would Recommend5 out of 5 Stars
Nov 18, 2025
Loan Officer: Jessica Jamison
NMLS#1542764
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Christine in Virginia Would Recommend5 out of 5 Stars
Featured review from Nov 18, 2025
I have heard many stories about how difficult the mortgage process can be. This was not the case with Neighbors Bank. Garret and Tiffani did a phenomenal job in making this a smooth and easy process for me. I went from pre-approved to homeowner in less than 2 months. I still can't believe it!
Loan Officer: Garret Ennenbach
NMLS#1968118
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Rebekah in Pennsylvania Would Recommend5 out of 5 Stars
Featured review from Nov 17, 2025
Chris and Max were so helpful during the entire process. They made buying a home as stress free as possible! I definitely recommend Neighbors Bank!
Loan Officer: Christopher Westphalen
NMLS#1162124
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Vanessa3 out of 5 Stars
Nov 17, 2025
Closing was delayed 2 hrs
Loan Officer: Ashley Patterson
NMLS#2110130
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Angela in Texas Would Recommend5 out of 5 Stars
Featured review from Nov 17, 2025
The entire process was great.The rates offered were very competitive and my interaction with my loan team was excellent. They was extremely helpful and professional throughout the entire process.
Loan Officer: Jessica Kelly
NMLS#1450320
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Kody in Ohio Would Recommend5 out of 5 Stars
Nov 16, 2025
Loan Officer: Aspen Harris
NMLS#2538805
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Tabetha in Oklahoma Would Recommend3 out of 5 Stars
Nov 15, 2025
Loan Officer: Jessica Seek
NMLS#2110132
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George in Ohio Would Recommend5 out of 5 Stars
Featured review from Nov 15, 2025
Neighbors bank was very professional, reliable, and they communicated well beyond my expectations time and time again. This is my second mortgage with neighbors bank, and both experiences have been second to none. Much love to the neighbors bank team, especially the underwriting team.
Loan Officer: Marissa Nichols
NMLS#902827
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