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Neighbors Bank Reviews

Unedited reviews from borrowers nationwide

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0% Would Recommend 0 out of 5 average rating
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Showing all 6,657 unfiltered reviews

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  • 5 out of 5 Stars
    in Illinois Would Recommend

    Jul 29, 2025

    Rob Parham, Loan Officer

    Loan Officer: Rob Parham

    NMLS#1524830

    Loan type: Purchase

  • 5 out of 5 Stars
    in Illinois Would Recommend

    Jul 28, 2025

    Lee Franklin, Loan Officer

    Loan Officer: Lee Franklin

    NMLS#1990666

    Loan type: Purchase

  • 4 out of 5 Stars
    in Connecticut Would Recommend

    Jul 27, 2025

    Chad Werner, Loan Officer

    Loan Officer: Chad Werner

    NMLS#1100523

    Loan type: Purchase

  • 5 out of 5 Stars
    in North Carolina Would Recommend

    Jul 27, 2025

    Khalil Diya, Loan Officer

    Loan Officer: Khalil Diya

    NMLS#2329406

    Loan type: Purchase

  • 4 out of 5 Stars
    in Iowa Would Recommend

    Jul 26, 2025

    Very pleased with their service and would definitely recommend! It was a lengthy process, but Holly and Abbie were absolutely fantastic about keeping me in the loop, answering any questions I had, and addressing any concerns. My only problem, which really wasn’t my problem but the closing firm’s, was the closing documents arrived only a few minutes prior to my scheduled time to close. Really not a big deal on my end, the closing still went smoothly and am in the process of moving to my new home!

    Holly Bernal, Loan Officer

    Loan Officer: Holly Bernal

    NMLS#1435831

    Loan type: Purchase

  • 5 out of 5 Stars
    in West Virginia Would Recommend

    Jul 26, 2025

    Khalil Diya, Loan Officer

    Loan Officer: Khalil Diya

    NMLS#2329406

    Loan type: Purchase

  • 5 out of 5 Stars
    in Iowa Would Recommend

    Jul 26, 2025

    Garret Ennenbach, Loan Officer

    Loan Officer: Garret Ennenbach

    NMLS#1968118

    Loan type: Purchase

  • 5 out of 5 Stars
    in Missouri Would Recommend

    Jul 25, 2025

    Jessica Jamison, Loan Officer

    Loan Officer: Jessica Jamison

    NMLS#1542764

    Loan type: Purchase

  • 5 out of 5 Stars
    in Indiana Would Recommend

    Jul 25, 2025

    Tim Vieck, Loan Officer

    Loan Officer: Tim Vieck

    NMLS#2181144

    Loan type: Purchase

  • 4 out of 5 Stars
    in Iowa Would Recommend

    Jul 25, 2025

    Bentley Stilwell, Loan Officer

    Loan Officer: Bentley Stilwell

    NMLS#2355453

    Loan type: Purchase

  • 5 out of 5 Stars
    in Pennsylvania Would Recommend

    Jul 24, 2025

    Holly Bernal, Loan Officer

    Loan Officer: Holly Bernal

    NMLS#1435831

    Loan type: Purchase

  • 4 out of 5 Stars
    in Iowa Would Recommend

    Jul 24, 2025

    Reed Steuber, Loan Officer

    Loan Officer: Reed Steuber

    NMLS#1842866

    Loan type: Purchase

  • 1 out of 5 Stars

    Jul 23, 2025

    I would have NEVER continued if I had known there would be no updates along the way as they dragged my closing out from June 26 to it actually being closed and funded on the 30th caused me to not be moved out of my apartmemt by the 1st. It didnt even matter to them because they just transferred my mortgage only a few weeks later.

    Lee Franklin, Loan Officer

    Loan Officer: Lee Franklin

    NMLS#1990666

    Loan type: Purchase

    Kaleb, Client Advocate
    Response from Kaleb, Client Advocate :

    Thank you so much for taking the time to share your experience. I’m truly sorry for the frustration and stress you went through, especially with the delay in closing and the lack of communication you described. That’s not the experience we want any of our borrowers to have, and I completely understand how difficult it must have been to be caught between moving deadlines and unclear timelines.

    I’d like to make things right or at the very least, learn more about what happened so we can improve. I’m here to listen, to help, and to make sure your voice is fully heard. Please feel free to reach out to me directly:

    clientadvocate@neighborsbank.com
    833-919-1229

  • 5 out of 5 Stars
    in Indiana Would Recommend

    Jul 23, 2025

    Reed Steuber, Loan Officer

    Loan Officer: Reed Steuber

    NMLS#1842866

    Loan type: Purchase

  • 5 out of 5 Stars
    in Missouri Would Recommend

    Jul 23, 2025

    Tim Vieck, Loan Officer

    Loan Officer: Tim Vieck

    NMLS#2181144

    Loan type: Purchase

  • 4 out of 5 Stars
    in Ohio Would Recommend

    Jul 23, 2025

    Lee Franklin, Loan Officer

    Loan Officer: Lee Franklin

    NMLS#1990666

    Loan type: Purchase

  • 5 out of 5 Stars
    in Oklahoma Would Recommend

    Jul 22, 2025

    Jason Reddy, Loan Officer

    Loan Officer: Jason Reddy

    NMLS#2110137

    Loan type: Purchase