Unedited reviews from borrowers nationwide
1519
Total Customer Reviews
96%
Would recommend Neighbors Bank
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I had a great experience with this refi. Everything was laid out step by step, and I was notified asap when there was a step I needed to do help speed the process along to a quick conclusion. I would definitely recommend anyone to give them a chance to do theyr home loan or refi!
I would like to have known that my well water needed to be tested sooner. it actually delayed my clothes. It wasn't discovered that I had well until the appraisal but if I had been asked sooner I would have said yes and we could have avoided the delay
Great lender that made our process of relocating and buying a house 1500 miles away stress free and simple. Great communication through the processes and extremely easy to work with
The team did a great job from start to finish and we couldn't have done it without their hard work and dedication to ensuring a timely transaction! Thanks for everything!
I’m not one to normally brag on someone but I have told everyone about my very positive experience with neighbors bank and everyone involved. If I ever do this again I hope neighbors bank and Holly will be available! Thank you again...
Melissa is very friendly and knowledgeable. You can tell she's gotten good at what she knows and does. When I had questions she was able to explain things thoroughly to me. In addition, she was very efficient in responding back to me almost right away each time. I would highly recommend Neighbors Bank. I felt like Melissa was on top of her game and if I sell my current house and buy another one later on I will go through Neighbors Bank again.
This was my first time buying a home and I was very skeptical about the whole process and whether or not I’d even qualify, so I was just looking for information, not a sales pitch, but no one ever made me feel forced to proceed. The whole time was very helpful in answering all my questions and being very communicative throughout the whole process. Would absolutely recommend Neighbors Bank to another first time homebuyer.
Neighbors Bank made the entire process effortless...from the ease of the various forms that had to be signed, to providing outstanding service in the form of Lyndsy Richardson my loan officer and Chris Wappelhorst, the pipeline coordinator. It was a wonderful experience!
They are a great bank to work with.
Very nice and helpful