Unedited reviews from borrowers nationwide
2,523
Total Customer Reviews
97%
Would recommend Neighbors Bank
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💯 percent recommend Neighbors Bank, they really work with you and keep you updated.
Steve and Kayla were outstanding! Awesome job walking me through all the steps necessary, getting documents lined up, etc. I wouldn’t hesitate a bit in recommending these folks to anyone looking for a mortgage!!
We went in blind and our rep did everything she could to help us through the process! It was a stressful process but Neighbors Bank made it easier to navigate!
Neighbors bank needs to be quicker in responding.
It was great.
Mackoy Staloch and Monica Fulkerson were both absolutely FANTASTIC to work with! The entire process went smooth and as quick as possible. The whole team at Neighbors Bank is incredible!
Make sure you understand what is going on. Keep bugging them or you won't get any answers. The best way to put it the right hand doesn't know what the left hand is doing and neither will talk to you. We were upfront about everything and they waited until 3 weeks before our closing date to tell us we didn't qualify for the loan that we were trying to get. We had been sending stuff to them and answering their questions for almost 2 months at that time. So we had to change our loan type and nobody knew what was going on. We finally two days before closing knew we had our loan for sure but still wasn't sure what our closing costs were going to be.
They were very helpful and friendly
I work with Veterans United in Columbia, MO, a lot! They referred me to Neighbors bank as their civilian bank, and I am so THANKFUL! They have this down to a science, and THAT knowledge base made this the most expensive purchase to date for myself that I have ever made, as easy and stress free as humanly possible! Thank you Meredith, Steve, and Addie!
If I could give this team an 11, I would! They were easy to work with, communication was solid and the closing was as smooth as can be. Thanks again!
Choosing Neighbor's Bank was one of the best decisions I made when buying my new home. Everyone was extremely nice and helpful and I couldn't be happier with my experience. Thank you!!
Neighbors Bank was amazing to work with. The process was so easy and our agent walked us through the entire process and was super helpful. Dalton Alvey is the absolute best. He was always there whenever we had questions and never made us feel like a burden.
The people at Neighbors went the extra mile to help us make our closing. I'd absolutely work with them again.
Buying a house can be an overwhelming experience but that was not the case for me. With the help of Jami and Kylie the experience was easy. They worked diligently to make sure everything was done in a timely matter and that I understood the whole process. They teamed up with my realtor Nancy and together formed an unstoppable team. I am filling out this review from the comfort of my own home, and it’s all thanks to them!!
NeighborsBank has been great from start to finish one of the smoothest USDA loans I have heard of. Great, professional and courteous staff throughout the entire process!
Neighbors bank loan team is awesome and help you reach your goal to get your loan.. I will recommend to family and friends. Thanks Lisa Kirk and Michael Freeman.