Unedited reviews from borrowers nationwide
3,706
Total Customer Reviews
96%
Would recommend Neighbors Bank
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My loan officer Rachael Plaggenberg was absolutely fantastic to work with. She took time and was committed to ensuring that we had a smooth process from beginning to end. Rachael was always available to answer our questions no matter how small or how large. If you want ease do not hesitate to call Rachael.
The process was way easier than I expected, everything went better than I could have ever imagined.
Thanks you very much and I dont know how to thank Neigborsbank and the impeccable staffs.
If your looking at buying a home I highly recommend Neighbors bank. All other financial institutions push you in and out and donโt really care about if you get the approval or not your just another number to meet their quota. At Neighbors Bank itโs the complete opposite. They truly care about you and will be with you every step of the way. Laura Edison was my pipeline coordinator and my go too for anything and everything needed for the underwriters. She genuinely cared about me getting approval from the underwriters and was absolutely amazing answering any questions I had about what was needed. What a great asset to have for your customers. And I want to give a HUGE SHOUTOUT TO BRIAN. Brian was my underwriter. He worked vigorously on my file and gathered everything and more that was needed to get my final approval. At times it felt overwhelming and continuous on the documentation needed but it was to build a strong case to get those magical words of โCleared to Closeโ. Iโm forever grateful for my team and all their hard work for my dream to become a reality of being a Homeowner!!! If you are ever in the market for a new house this is the bank to do it! And if youโre lucky enough to get the same team I did I can assure you they care about you and will fight for you to make your dreams a reality! From the bottom of my heart THANK YOU!! You all were amazing!! And I will always be FOREVER GRATEFUL!!!!
We can't thank you guys enough for allowing us to purchase our dream home and allowing us to own something we're super proud of! You guys made what we originally thought to be a stressful process an absolute breeze! We thank you guys for everything and will make sure to recommend you to anyone and everyone!
I would highly recommend Neighbors bank for your next mortgage. They were all so wonderful and helped me become a new homeowner and bought the home of our dreams.
Neighbors Bank was a pleasure to work with and I would personally recommend them for your mortgage needs.
I highly recommend Neighbors Bank for your home loan needs. They are professional, yet personable. Each step was lined up and clear for me to check off! I am very thankful for this team!
Great bank to work with! They made the process very easy, and the communication from everyone involved was fantastic.
Jessica and Jenna took amazing care of my family. They were easy to get in touch with and on point when we were in contact on what needed to be done. The website to send documents and electronically sign were easy to use and helped get items back immediately to them without needing to mail or drive documents to the building. With their help via email/phone calls and the website to upload items-we were able to get into the home only 2 weeks after signing the contract! This may not be typical for a home loan, but I can say it happened for my family! Thanks to you both for working so fast and being so easy to work with. 1,000,000/10 would recommend again!
Kolby Hurt should not be answering phones or interacting with customers. Neighbors almost lost me completely after one interaction with him.
The whole team who worked on my loan was great! Cecil, Daryn, Haley, Justin, and Alycia did an amazing job and I would absolutely work with them again!!
This is the place to go to get a loan. Made things very easy for me.