Neighbors Bank Reviews
Unedited reviews from borrowers nationwide
6,608
Total Customer Reviews
96%
Would recommend Neighbors Bank
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Alex in New Jersey Would Recommend
Jessica and Kathryn were absolutely amazing! They were responsive and explained everything carefully. No hiccups anywhere!
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Matthew in Indiana Would Recommend
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Michael in Oklahoma Would Recommend
Amazing people to work with. Ashley and alyssa were very very awesome
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Eric in Tennessee Would Recommend
Very helpful
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Shianne in West Virginia Would Recommend
Marissa, Ashley & Tiffani were an amazing team to work with - They kept me updated on the process, explained all of my loan information well and were overall very kind. I would highly recommend Neighbors Bank, especially as a first time home buyer!
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Callob in Ohio Would Recommend
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Erasmo in Nebraska Would Recommend
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Stephanie in Massachusetts Would Recommend
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Andrew
At first the experience was great. About 3 days before closing more and more things were needed that could have been gone over by underwriting a week beforehand. Because of this our closing date was pushed back by a week. Also the loan officer was hard for our realtor to get ahold of from time to time, customer service was great but in the future I would recommend underwriting getting documents and things they need in a timely manner. Rather then waiting till the last second to need confirmation on payments when my bank statement was sent 3 weeks prior.
Response from Kaleb, Client Advocate :
Thank you for sharing your experience. I’m glad to hear things started off well and that our customer service team was supportive—but I’m truly sorry for the last-minute requests and communication delays that added stress right before closing.
You’re absolutely right: document reviews should happen in a timely manner, and communication with your loan officer should be reliable. If there’s anything more I can do or if you’d like to talk further, I’m here to help.
clientadvocate@neighborsbank.com
833-919-1229 -
Margaret in Vermont Would Recommend
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Melissa in Arkansas Would Recommend
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Kevin in Indiana Would Recommend
The people of neighbor’s bank have been phenomenal.
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Zach in Missouri Would Recommend
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Jacob in South Carolina Would Recommend
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Wylie in New Mexico Would Recommend
There were times, that I thought, would not get the home, because of the different steps it took to complete
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Denise in Ohio Would Recommend
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Marc in Ohio Would Recommend
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Teri in Virginia Would Recommend
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Casey in Missouri Would Recommend
Chad,mario,and jd really made the experience easy to deal with great team to work with. I would highly recommend you guy's in the future thank you!
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Veronica in Indiana Would Recommend
Neighbors bank made home buying so much easier with USDA, even amidst a government shutdown. I would absolutely recommend them to anyone looking for a great experience and knowledgeable lender for USDA!
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Jeffrey in Pennsylvania Would Recommend
It was my first time in a home and I was a little nervous, but Tim V. And the rest of the team were very informative and very helpful. And were always there when I needed them. Thank you NEIGHBORS BANK.
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Madeline in Kentucky Would Recommend
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Ryan in Indiana Would Recommend
Great experience throughout the entire process.
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Denise in South Carolina Would Recommend
Everyone was great from the beginning with Carina to Jennifer and Lee . I was going to go with someone else but Carina was just such an incredible help and had so much knowledge. She treated me like family and that’s what matters. I was so afraid but she talked me through everything.
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Nathan in New Hampshire Would Recommend
Everyone was very helpful. Chad and Tyler both eased my mind a few times during the very stressful process. They always got back to me quickly when I had questions.
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Blaine in Pennsylvania Would Recommend
Everyone from my loan team did an exceptional job and helped me to understand the do's and dont's of buying my first home
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Sulaman in Indiana Would Recommend
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