Neighbors Bank Reviews
Unedited reviews from borrowers nationwide
5,907
Total Customer Reviews
96%
Would recommend Neighbors Bank
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Justin in Illinois Would Recommend
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Anthony in Illinois Would Recommend
We usually use our hometown bank for loans but they just weren’t offering anything we could work with so I found Neighbors Bank. From start to finish it was a great seamless experience. I would highly recommend to anyone looking for a home loan.
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Piper in Missouri Would Recommend
It was a quick, smooth, easy process! Questions were answered promptly and our team guided us through the loan wonderfully!
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Laurence in Connecticut Would Recommend
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Melanie in North Carolina Would Recommend
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Heather in Iowa Would Recommend
Very pleased with their service and would definitely recommend! It was a lengthy process, but Holly and Abbie were absolutely fantastic about keeping me in the loop, answering any questions I had, and addressing any concerns. My only problem, which really wasn’t my problem but the closing firm’s, was the closing documents arrived only a few minutes prior to my scheduled time to close. Really not a big deal on my end, the closing still went smoothly and am in the process of moving to my new home!
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Naveen in West Virginia Would Recommend
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Linda in Michigan Would Recommend
It was a stressful time but Neighbors Bank made it work!
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James in Iowa Would Recommend
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Robert in Missouri Would Recommend
Great experience for me as a buyer! The website was easy to use and upload documents to. I've used other sites and they were clunky and difficult to navigate. Not this site/company!
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Chayla in Indiana Would Recommend
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Ryan in Iowa Would Recommend
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Drew in Missouri Would Recommend
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Donald in Illinois Would Recommend
Very helpful and knowledgeable staff. Worked hard to get and fast to get my loan approved. Highly recommend
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Andrea in Georgia Would Recommend
We had an awesome experience with Gabrielle and Nina! The entire team walked us through the entire loan process, set realistic expectations, and made the process seamless. Couldn’t say thank you enough!!
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Allison in Pennsylvania Would Recommend
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Brandon in Missouri Would Recommend
My loan team was friendly and professional through our entire transaction. We were even able to close a week early due to how quickly they operate. 10/10 would recommend.
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Dust'n in Iowa Would Recommend
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Amy in Ohio Would Recommend
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Diego in Indiana Would Recommend
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Matthew
I would have NEVER continued if I had known there would be no updates along the way as they dragged my closing out from June 26 to it actually being closed and funded on the 30th caused me to not be moved out of my apartmemt by the 1st. It didnt even matter to them because they just transferred my mortgage only a few weeks later.
Response from Kaleb, Client Advocate :
Thank you so much for taking the time to share your experience. I’m truly sorry for the frustration and stress you went through, especially with the delay in closing and the lack of communication you described. That’s not the experience we want any of our borrowers to have, and I completely understand how difficult it must have been to be caught between moving deadlines and unclear timelines.
I’d like to make things right or at the very least, learn more about what happened so we can improve. I’m here to listen, to help, and to make sure your voice is fully heard. Please feel free to reach out to me directly:
clientadvocate@neighborsbank.com
833-919-1229 -
Karen in Missouri Would Recommend
Everything went very smoothly from start of loan application to closing on the home. The team did a great job
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Luis in New Jersey Would Recommend
Jason Reddy and Julia Koening went above and beyond to make my dream of home ownership possible. Thank you both. Luis Del Orbe
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Lacie in Missouri Would Recommend
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Westley in Oklahoma Would Recommend
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Damon in Ohio Would Recommend
Lane blalock was outstanding throughout the Home buying process, there was no delay on the part of neighbors bank, they got everything done ahead of schedule, was easy to get in contact with lane at any time throughout the process and their team was fast about getting answers to questions I had as a first home buyer. I would absolutely recommend them to anyone mortgage process it was fast and smooth.
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Christina in Missouri Would Recommend
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Samantha in West Virginia Would Recommend
Im a first time home buyer. I was nervous and I work nights so doing anything during the day is hard. Being able to completely do everything online and with text made thus process absolutely 💯 easy. I. Grateful to everyone there that helped me.
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