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Melissa Janke


Team Lead, NMLS# 995505

4.8/5 (321 reviews)
Get Prequalified!
1-800-220-0600 ext. 3032
573-476-1139
1801 Westfall Drive
Columbia, MO 65202

Meet Melissa

An expert in home loans, Melissa has experience in the banking industry since 2012 and the financial industry as a whole since 2007. She is a huge advocate for the work hard, play hard ethic. In her free time, she travels internationally to enrich her cultural experiences while better understanding the true essence of life.

    Homebuyer Reviews

    See what 321 customers have said about Melissa.

    Page 32 of 33 reviews. Return to page 1 »

  • 1 out of 5 Stars
    James H. in Virginia Would Recommend

    Dec 28, 2020 | Purchase Loan

    Melissa was always quick to respond to any questions I had. She was very helpful during the entire process!

  • 4 out of 5 Stars
    Kristin P. in Oklahoma Would Recommend

    Dec 28, 2020 | Purchase Loan

  • 1 out of 5 Stars
    Jessica S. in Georgia Would Recommend

    Dec 28, 2020 | Purchase Loan

    She was great at keeping me informed of the process and where we stood on getting things done, even with all the hiccups with paperwork she was always here and able to answer questions when i had them.

  • 1 out of 5 Stars
    Lisa H. in Florida Would Recommend

    Dec 28, 2020 | Purchase Loan

    Melissa was a true pleasure to work with. She doesn’t miss a beat.

  • 1 out of 5 Stars
    Desiree C. in South Carolina Would Recommend

    Dec 25, 2020 | Purchase Loan

    Melissa was very professional and easy to work with. She made the home buying process less stressful and was very attentive.

  • 1 out of 5 Stars
    Suzanne H. in Would Recommend

    Dec 15, 2020 | Purchase Loan

    She responded quickly when I had a concern. She kept me advised of what was happening. She was pleasant.

  • 1 out of 5 Stars
    Jeffrey S. in Wisconsin Would Recommend

    Nov 18, 2020 | Purchase Loan

    Anchored my process through the close

  • 1 out of 5 Stars
    Jennifer K. in Alabama Would Recommend

    Nov 10, 2020 | Purchase Loan

    Ms. Janke did a wonderful job of keeping me informed of the process and items needed. She answered all of my questions effectively and quickly. She was professional even when I was at my wits end. She kept things moving forward I would personally ask for her if I ever needed another mortgage.

  • 4 out of 5 Stars
    Todd S. in Michigan Would Recommend

    Oct 28, 2020 | Purchase Loan

    She was very quick on all documentation and follow-ups. Punctual on dates and very accurate on timelines. I do wish she had waited for the appraisal to come back before telling me I had to come up with buyer closing costs, as I withdrew from 401K. My realtor was the one that explained to me that I could fold closing into the loan. That should have been Neighbors Bank.

  • 1 out of 5 Stars
    Lindsay K. in Massachusetts Would Recommend

    Oct 24, 2020 | Purchase Loan

    She was available to answer any questions and continuously followed up with me to make sure I understood where we were in the process.

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