| 800-220-0600 ext. 3097 | |
| 573-476-1859 | |
| Shannon.Matlack@neighborsbank.com | |
| 3621 Discovery Parkway, Suite 115 Columbia, MO 65201 |
Meet Shannon
With over 25 years of experience in banking, Shannon Matlack brings deep expertise and heart to every client interaction. For more than 12 years, she’s specialized as a loan officer, helping over 1,000 veterans achieve homeownership through VA loans. Her passion also extends to guiding first-time homebuyers through the mortgage process with care, clarity, and commitment.
Originally from the Midwest, Shannon launched her banking career in Columbia, Missouri, where she met her husband. In 2024, they relocated to Florida to be closer to The Bahamas—a place close to the family’s heart. Together, they’re raising their 11-year-old daughter, along with a lively crew of five hairless cats and two rescued Potcake dogs from the islands.
When she’s not helping clients achieve their homeownership dreams, Shannon enjoys showing her award-winning Sphynx cats and supporting animal welfare initiatives. Her deep-rooted love for animals began on her childhood ranch, and it continues to inspire her today.
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Heidi J. in Missouri Would Recommend
Shannon was very knowledgeable and patient and always available to answer any questions I had. Thanks, Shannon!
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Misty P. in Indiana Would Recommend
Shannon was great to work with.
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Anthony H. in Illinois Would Recommend
Shannon helped us figure out a way to work with our current budget and we were very thankful for that!
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Sonja L. in Florida Would Recommend
The level of professionalism and knowledge our loan officer had was unmatched. She made this process so smooth, stressles and uncomplicated from start to finish.
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Christina K. in Virginia Would Recommend
Shannon was amazing. She was quick to communicate. I felt like I was just as important of a client to her as her higher end buyers probably feel, which has not always been the case for me with other lenders. My budget was not big, but she took the time to explain things to me and to do everything she could possibly do to make sure I made it closing.
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Chris S. in Kentucky Would Recommend
Shannon was amazing! We are first time home buyers and she helped us from start to finish and made it an amazing experience!
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Kenneth C. in Texas Would Recommend
Shannon was diligent and communicated everything exceptionally well. An awesome loan officer! Thank you Shannon!
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Megan B. in Florida Would Recommend
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Chris D. in Ohio Would Recommend
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Delinda C. in Oklahoma Would Recommend
Shannon was patient, informative, and very kind. It was my first time buying a home, and Shannon made it simple! Thank you so much for your help!
Homebuyer Reviews
See what 17 customers have said about Shannon.