| 800-220-0600 ext. 3097 | |
| 573-476-1859 | |
| Shannon.Matlack@neighborsbank.com | |
| 3621 Discovery Parkway, Suite 115 Columbia, MO 65201 |
Meet Shannon
With over 25 years of experience in banking, Shannon Matlack brings deep expertise and heart to every client interaction. For more than 12 years, she’s specialized as a loan officer, helping over 1,000 veterans achieve homeownership through VA loans. Her passion also extends to guiding first-time homebuyers through the mortgage process with care, clarity, and commitment.
Originally from the Midwest, Shannon launched her banking career in Columbia, Missouri, where she met her husband. In 2024, they relocated to Florida to be closer to The Bahamas—a place close to the family’s heart. Together, they’re raising their 11-year-old daughter, along with a lively crew of five hairless cats and two rescued Potcake dogs from the islands.
When she’s not helping clients achieve their homeownership dreams, Shannon enjoys showing her award-winning Sphynx cats and supporting animal welfare initiatives. Her deep-rooted love for animals began on her childhood ranch, and it continues to inspire her today.
-
James M. in Oklahoma Would Recommend
Shannon was a pleasure to work with, she helped to navigate a complex series of challenges and made them non-issues. I now have a home with a roller coaster and rooftop pools, things I didn't know I needed before this home.
-
Paige L. in Illinois Would Recommend
Extremely knowledgeable and very informative throughout the entire process.
-
Steve M. in California Would Recommend
She was great always just a phone call away
-
David P. in Arkansas Would Recommend
-
Doug W. in Arkansas Would Recommend
she was fast to reply back made sure i understood everything. walked me thru it all .every step of the way . making sure i knew what was needed from me. and what was expected next. thanks shannon your the best.
-
Vanessa W. in Texas Would Recommend
See my review. She did everything!
-
Christina C. in Kentucky Would Recommend
Shannon is the such a kind person. She was there for me every step of the way. Her positive attitude is what keeping me going (I hit a couple roadblocks along the way). I hope Neighbors Bank realizes what a GEM they have.
-
Taylor N. in Florida Would Recommend
-
Brandon H. in Georgia Would Recommend
-
Joshua S. in Alabama Would Recommend
Yes she did
Homebuyer Reviews
See what 54 customers have said about Shannon.