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Shannon Matlack

Loan Officer, NMLS# 982020

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Call 800-220-0600 ext. 3097 Send Email
800-220-0600 ext. 3097
573-476-1859
1801 Westfall Drive
Columbia, MO 65202

Meet Shannon

With over 25 years of experience in banking, Shannon Matlack brings deep expertise and heart to every client interaction. For more than 12 years, she’s specialized as a loan officer, helping over 1,000 veterans achieve homeownership through VA loans. Her passion also extends to guiding first-time homebuyers through the mortgage process with care, clarity, and commitment.

Originally from the Midwest, Shannon launched her banking career in Columbia, Missouri, where she met her husband. In 2024, they relocated to Florida to be closer to The Bahamas—a place close to the family’s heart. Together, they’re raising their 11-year-old daughter, along with a lively crew of five hairless cats and two rescued Potcake dogs from the islands.

When she’s not helping clients achieve their homeownership dreams, Shannon enjoys showing her award-winning Sphynx cats and supporting animal welfare initiatives. Her deep-rooted love for animals began on her childhood ranch, and it continues to inspire her today.

    Homebuyer Reviews

    See what 6 customers have said about Shannon.

  • 1 out of 5 Stars
    Robert V. in Mississippi Would Recommend

    Featured review from Apr 24, 2025 | Purchase Loan

    got me quickly prequalified, was always on top of things, strived to get my loan approved, and always responded to all my questions,truly a great part of neighbors bank

  • 1 out of 5 Stars
    Sharon M. in Florida Would Recommend

    Apr 21, 2025 | Purchase Loan

  • 1 out of 5 Stars
    Gerald W. in Tennessee Would Recommend

    Apr 12, 2025 | Purchase Loan

  • 1 out of 5 Stars
    Crystal L. in Michigan Would Recommend

    Featured review from Apr 9, 2025 | Purchase Loan

    Shannon, Mariah, and everyone else were very helpful. If I had and questions I could call or email and I'd get a timely response. They also did great to keep everything updated through the whole process. Keep up the amazing work team!

  • 1 out of 5 Stars
    David K. in Indiana Would Recommend

    Mar 23, 2025 | Purchase Loan

    Shannon matlack was such an upbeat person and always willing to answer questions and just generally people oriented. We appreciate all her hard work.

  • 1 out of 5 Stars
    Austin B. in Kentucky Would Recommend

    Featured review from Feb 20, 2025 | Purchase Loan

    Shannon was amazing any questions we had she was right there and so very helpful! We are so blessed to have been able to work with such an amazing team!