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Neighbors Bank Reviews

Unedited reviews from borrowers nationwide

6,154

Total Customer Reviews

96%

Would recommend Neighbors Bank

4.7 out of 5

Average Satisfaction Rating

    Showing all 6,154 unfiltered reviews

  • 5 out of 5 Stars
    in Missouri Would Recommend

    Nov 18, 2025

    Jessica Jamison, Loan Officer

    Loan Officer: Jessica Jamison

    NMLS#1542764

    Loan type: Purchase

  • 5 out of 5 Stars
    in Virginia Would Recommend

    I have heard many stories about how difficult the mortgage process can be. This was not the case with Neighbors Bank. Garret and Tiffani did a phenomenal job in making this a smooth and easy process for me. I went from pre-approved to homeowner in less than 2 months. I still can't believe it!

    Garret Ennenbach, Loan Officer

    Loan Officer: Garret Ennenbach

    NMLS#1968118

    Loan type: Purchase

  • 5 out of 5 Stars
    in Alabama Would Recommend

    I am 60 years old and have bought several houses over the years. Neighbors Bank was definitely the easiest and friendliest Mortgage Company I’ve ever experienced. There were no surprises or hidden fees. Shannon Matlack and Alyssa Dowell were awesome!!! Shannon was very patient, informative, and personable. I would definitely recommend giving them a chance. Very knowledgeable on USDA, FHA, and Conventional Loans. A+ Perfect 10.😊

    Shannon Matlack, Loan Officer

    Loan Officer: Shannon Matlack

    NMLS#982020

    Loan type: Purchase

  • 5 out of 5 Stars
    in Texas Would Recommend

    The entire process was great.The rates offered were very competitive and my interaction with my loan team was excellent. They was extremely helpful and professional throughout the entire process.

    Jessica Kelly, Loan Officer

    Loan Officer: Jessica Kelly

    NMLS#1450320

    Loan type: Purchase

  • 5 out of 5 Stars
    in Pennsylvania Would Recommend

    Chris and Max were so helpful during the entire process. They made buying a home as stress free as possible! I definitely recommend Neighbors Bank!

    Christopher Westphalen, Loan Officer

    Loan Officer: Christopher Westphalen

    NMLS#1162124

    Loan type: Purchase

  • 5 out of 5 Stars
    in Ohio Would Recommend

    Nov 16, 2025

    Aspen Harris, Loan Officer

    Loan Officer: Aspen Harris

    NMLS#2538805

    Loan type: Purchase

  • 5 out of 5 Stars
    in Indiana Would Recommend

    Nov 15, 2025

    Shannon Matlack, Loan Officer

    Loan Officer: Shannon Matlack

    NMLS#982020

    Loan type: Purchase

  • 5 out of 5 Stars
    in Kansas Would Recommend

    I have a home I can call my own. Thats thanks to a great team from Neighbors. Effortless process, made easy and efficient. Thanks for the consistency and dedication getting me approved and moving forward.

    Joshua Falke, Loan Officer

    Loan Officer: Joshua Falke

    NMLS#2181237

    Loan type: Purchase

  • 4 out of 5 Stars
    in Nebraska Would Recommend

    Nov 15, 2025

    Shannon Matlack, Loan Officer

    Loan Officer: Shannon Matlack

    NMLS#982020

    Loan type: Purchase

  • 3 out of 5 Stars
    in Oklahoma Would Recommend

    Nov 15, 2025

    Jessica Seek, Loan Officer

    Loan Officer: Jessica Seek

    NMLS#2110132

    Loan type: Purchase

  • 5 out of 5 Stars
    in Ohio Would Recommend

    Neighbors bank was very professional, reliable, and they communicated well beyond my expectations time and time again. This is my second mortgage with neighbors bank, and both experiences have been second to none. Much love to the neighbors bank team, especially the underwriting team.

    Marissa Nichols, Loan Officer

    Loan Officer: Marissa Nichols

    NMLS#902827

    Loan type: Purchase

  • 4 out of 5 Stars
    in Alabama Would Recommend

    Nov 15, 2025

    Jessica Seek, Loan Officer

    Loan Officer: Jessica Seek

    NMLS#2110132

    Loan type: Purchase

  • 5 out of 5 Stars
    in Michigan Would Recommend

    Marisa and the whole team were awesome they made the process as easy as possible

    Marissa Nichols, Loan Officer

    Loan Officer: Marissa Nichols

    NMLS#902827

    Loan type: Purchase

  • 5 out of 5 Stars
    in Virginia Would Recommend

    Everything started with me yes looking around and undesired when to buy a home but when I got in touch with Christina Jordan, she really helped me to take that decision and got me pre-approved with Neighbors Bank, then when I found the Wright house for me , everything keeps moving on the Wright direction and a couple months later am living on my own home, thanks to all the hard work that they invested on this process.

    Jessica Seek, Loan Officer

    Loan Officer: Jessica Seek

    NMLS#2110132

    Loan type: Purchase

  • 5 out of 5 Stars
    in Missouri Would Recommend

    Jessica Jamison was so great. I never had to follow up on anything as she reached out every step of the way. Kara was always reachable and took care of all my needs. The whole team was such a joy to work with. As stressful as buying a house is...they made it seamless.

    Jessica Jamison, Loan Officer

    Loan Officer: Jessica Jamison

    NMLS#1542764

    Loan type: Purchase

  • 5 out of 5 Stars
    in Connecticut Would Recommend

    Travis and Madison are amazing they explained everything and remained amazing through the whole process

    Travis Seitzinger, Loan Officer

    Loan Officer: Travis Seitzinger

    NMLS#2673107

    Loan type: Purchase

  • 4 out of 5 Stars
    in Florida Would Recommend

    Nov 14, 2025

    Both Jessica and John did everything to help me get my first home I’m so very grateful they are the best I did send them a thank you for all their hard work staying on top of things even thru the government shutdown

    Jessica Seek, Loan Officer

    Loan Officer: Jessica Seek

    NMLS#2110132

    Loan type: Purchase

  • 4 out of 5 Stars
    in Illinois Would Recommend

    Nov 14, 2025

    Lee Franklin, Loan Officer

    Loan Officer: Lee Franklin

    NMLS#1990666

    Loan type: Purchase

  • 5 out of 5 Stars
    in South Dakota Would Recommend

    Buying a house is one of the most stressful and rewarding experiences in your life. Without Bob I wouldn't even know where to start he went above and beyond from day one and my fiance and I can never thank him enough.

    Bob Anderson, Loan Officer

    Loan Officer: Bob Anderson

    NMLS#994072

    Loan type: Purchase

  • 5 out of 5 Stars
    in Kansas Would Recommend

    Nov 13, 2025

    Excellent, prompt and very helpful!

    Chad Werner, Loan Officer

    Loan Officer: Chad Werner

    NMLS#1100523

    Loan type: Purchase

  • 5 out of 5 Stars
    in Texas Would Recommend

    They did a great job! I’m very satisfied. I would definitely recommend to anyone looking to purchase a home.

    Joshua Falke, Loan Officer

    Loan Officer: Joshua Falke

    NMLS#2181237

    Loan type: Purchase

  • 5 out of 5 Stars
    in Missouri Would Recommend

    Great experience and service was outstanding.

    Jessica Jamison, Loan Officer

    Loan Officer: Jessica Jamison

    NMLS#1542764

    Loan type: Purchase

  • 5 out of 5 Stars
    in Wisconsin Would Recommend

    Nov 11, 2025

    Aspen Harris, Loan Officer

    Loan Officer: Aspen Harris

    NMLS#2538805

    Loan type: Purchase

  • 4 out of 5 Stars
    in Michigan Would Recommend

    Nov 11, 2025

    Lee Franklin, Loan Officer

    Loan Officer: Lee Franklin

    NMLS#1990666

    Loan type: Purchase

  • 5 out of 5 Stars
    in Illinois Would Recommend

    I had a fantastic experience working with Garret Ennenbach as my loan officer from Neighbors Bank. Garret did an outstanding job guiding me through every step of the process. He took the time to clearly explain everything, making sure I understood all my options and what to expect along the way.What really stood out was his responsiveness and dedication — Garret always answered my calls or got back to me right away, which gave me a lot of peace of mind during the process. It’s clear he truly cares about his clients and goes above and beyond to make things as smooth and stress-free as possible.I highly recommend Garret to anyone looking for a knowledgeable, patient, and professional loan officer. He made the whole experience easy and enjoyable!

    Garret Ennenbach, Loan Officer

    Loan Officer: Garret Ennenbach

    NMLS#1968118

    Loan type: Purchase

  • 5 out of 5 Stars
    in West Virginia Would Recommend

    Melissa Janke and her team of Austin Lloyd and Brooke Lutz were fantastic!! They went above and beyond to help get me into my dream house, and helped me to close a week earlier also!! They were absolutely wonderful to work with!!! I couldn’t recommend them enough! 17/10 stars if I could!!!

    Melissa Janke, Loan Officer

    Loan Officer: Melissa Janke

    NMLS#995505

    Loan type: Purchase

  • 5 out of 5 Stars
    in Pennsylvania Would Recommend

    They helped me every step of the way to better understand everything. They made buying a home so much less stressful and enjoyable!

    Garret Ennenbach, Loan Officer

    Loan Officer: Garret Ennenbach

    NMLS#1968118

    Loan type: Purchase

  • 5 out of 5 Stars
    in Mississippi Would Recommend

    Melissa and Alissa did an excellent job!

    Melissa Janke, Loan Officer

    Loan Officer: Melissa Janke

    NMLS#995505

    Loan type: Purchase

  • 5 out of 5 Stars
    in Indiana Would Recommend

    I appreciate Marissa, Tiffani, Becca, and all the others behind the scenes working to get my loan through. They are a great team. Very professional, knowleadgeble, friendly, and easy to talk to. I will give them a beyond excellent review. They worked hard, and were quick to respond with any questions that I had. I will definitely recommend Neighbors Bank for anyone who is looking for a mortgage lender. Great team!

    Marissa Nichols, Loan Officer

    Loan Officer: Marissa Nichols

    NMLS#902827

    Loan type: Purchase

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