Unedited reviews from borrowers nationwide
6,154
Total Customer Reviews
96%
Would recommend Neighbors Bank
I have heard many stories about how difficult the mortgage process can be. This was not the case with Neighbors Bank. Garret and Tiffani did a phenomenal job in making this a smooth and easy process for me. I went from pre-approved to homeowner in less than 2 months. I still can't believe it!
I am 60 years old and have bought several houses over the years. Neighbors Bank was definitely the easiest and friendliest Mortgage Company I’ve ever experienced. There were no surprises or hidden fees. Shannon Matlack and Alyssa Dowell were awesome!!! Shannon was very patient, informative, and personable. I would definitely recommend giving them a chance. Very knowledgeable on USDA, FHA, and Conventional Loans. A+ Perfect 10.😊
The entire process was great.The rates offered were very competitive and my interaction with my loan team was excellent. They was extremely helpful and professional throughout the entire process.
Chris and Max were so helpful during the entire process. They made buying a home as stress free as possible! I definitely recommend Neighbors Bank!
I have a home I can call my own. Thats thanks to a great team from Neighbors. Effortless process, made easy and efficient. Thanks for the consistency and dedication getting me approved and moving forward.
Neighbors bank was very professional, reliable, and they communicated well beyond my expectations time and time again. This is my second mortgage with neighbors bank, and both experiences have been second to none. Much love to the neighbors bank team, especially the underwriting team.
Marisa and the whole team were awesome they made the process as easy as possible
Everything started with me yes looking around and undesired when to buy a home but when I got in touch with Christina Jordan, she really helped me to take that decision and got me pre-approved with Neighbors Bank, then when I found the Wright house for me , everything keeps moving on the Wright direction and a couple months later am living on my own home, thanks to all the hard work that they invested on this process.
Jessica Jamison was so great. I never had to follow up on anything as she reached out every step of the way. Kara was always reachable and took care of all my needs. The whole team was such a joy to work with. As stressful as buying a house is...they made it seamless.
Travis and Madison are amazing they explained everything and remained amazing through the whole process
Both Jessica and John did everything to help me get my first home I’m so very grateful they are the best I did send them a thank you for all their hard work staying on top of things even thru the government shutdown
Buying a house is one of the most stressful and rewarding experiences in your life. Without Bob I wouldn't even know where to start he went above and beyond from day one and my fiance and I can never thank him enough.
Excellent, prompt and very helpful!
They did a great job! I’m very satisfied. I would definitely recommend to anyone looking to purchase a home.
Great experience and service was outstanding.
I had a fantastic experience working with Garret Ennenbach as my loan officer from Neighbors Bank. Garret did an outstanding job guiding me through every step of the process. He took the time to clearly explain everything, making sure I understood all my options and what to expect along the way.What really stood out was his responsiveness and dedication — Garret always answered my calls or got back to me right away, which gave me a lot of peace of mind during the process. It’s clear he truly cares about his clients and goes above and beyond to make things as smooth and stress-free as possible.I highly recommend Garret to anyone looking for a knowledgeable, patient, and professional loan officer. He made the whole experience easy and enjoyable!
Melissa Janke and her team of Austin Lloyd and Brooke Lutz were fantastic!! They went above and beyond to help get me into my dream house, and helped me to close a week earlier also!! They were absolutely wonderful to work with!!! I couldn’t recommend them enough! 17/10 stars if I could!!!
They helped me every step of the way to better understand everything. They made buying a home so much less stressful and enjoyable!
Melissa and Alissa did an excellent job!
I appreciate Marissa, Tiffani, Becca, and all the others behind the scenes working to get my loan through. They are a great team. Very professional, knowleadgeble, friendly, and easy to talk to. I will give them a beyond excellent review. They worked hard, and were quick to respond with any questions that I had. I will definitely recommend Neighbors Bank for anyone who is looking for a mortgage lender. Great team!