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Neighbors Bank Reviews

Unedited reviews from borrowers nationwide

6,082

Total Customer Reviews

96%

Would recommend Neighbors Bank

4.7 out of 5

Average Satisfaction Rating

    Showing all 6,082 unfiltered reviews

  • 5 out of 5 Stars
    in Missouri Would Recommend

    Oct 30, 2025

    Jessica Jamison, Loan Officer

    Loan Officer: Jessica Jamison

    NMLS#1542764

    Loan type: Purchase

  • 5 out of 5 Stars
    in Minnesota Would Recommend

    Melissa Janke is the best! Very thoughtful, detailed, and helpful. Couldn't have done this huge change without her. Wish that she was able to do everything in regards to the homebuying process. Very trustworthy, sweet, and easy to work with. She truly is someone I can put my confidence in. Neighbors bank provided a quick and reliable process to close. The communication and website are very easy to use and expedite services

    Melissa Janke, Loan Officer

    Loan Officer: Melissa Janke

    NMLS#995505

    Loan type: Purchase

  • 5 out of 5 Stars
    in Montana Would Recommend

    the communication channel and accessibility to the people who were responsible for my account were top notch!

    Joshua Falke, Loan Officer

    Loan Officer: Joshua Falke

    NMLS#2181237

    Loan type: Purchase

  • 5 out of 5 Stars
    in Georgia Would Recommend

    Oct 28, 2025

    Shannon Matlack, Loan Officer

    Loan Officer: Shannon Matlack

    NMLS#982020

    Loan type: Purchase

  • 5 out of 5 Stars
    in Kentucky Would Recommend

    Shannon Matlack and Alyssa made the process smooth with clear communication and expectation. Was a pleasure working with them.

    Shannon Matlack, Loan Officer

    Loan Officer: Shannon Matlack

    NMLS#982020

    Loan type: Purchase

  • 4 out of 5 Stars
    in Kansas Would Recommend

    Oct 28, 2025

    Tim Vieck, Loan Officer

    Loan Officer: Tim Vieck

    NMLS#2181144

    Loan type: Purchase

  • 4 out of 5 Stars
    in Pennsylvania Would Recommend

    Oct 28, 2025

    Justice Page, Loan Officer

    Loan Officer: Justice Page

    NMLS#2653154

    Loan type: Purchase

  • 4 out of 5 Stars
    in Wisconsin Would Recommend

    Oct 28, 2025

    Chad Werner, Loan Officer

    Loan Officer: Chad Werner

    NMLS#1100523

    Loan type: Purchase

  • 5 out of 5 Stars
    in Nevada Would Recommend

    Our loan officer was awesome really helped out a lot. The whole loan process was a big pain in the ass. In the rural area where we were at made it difficult, and there were a ton of hoops to jump through, maybe more than normal? I don’t know. Overall though neighborsbank was quick with their communication and quick and trying to get the process done.

    Jason Reddy, Loan Officer

    Loan Officer: Jason Reddy

    NMLS#2110137

    Loan type: Purchase

  • 5 out of 5 Stars
    in Missouri Would Recommend

    Oct 26, 2025

    Jessica Jamison, Loan Officer

    Loan Officer: Jessica Jamison

    NMLS#1542764

    Loan type: No cash-out refinance

  • 4 out of 5 Stars
    in Ohio Would Recommend

    Oct 25, 2025

    Chad Werner, Loan Officer

    Loan Officer: Chad Werner

    NMLS#1100523

    Loan type: Purchase

  • 5 out of 5 Stars
    in North Carolina Would Recommend

    Oct 25, 2025

    Steve Taurman, Loan Officer

    Loan Officer: Steve Taurman

    NMLS#1130035

    Loan type: Purchase

  • 5 out of 5 Stars
    in Oklahoma Would Recommend

    Oct 25, 2025

    Garret Ennenbach, Loan Officer

    Loan Officer: Garret Ennenbach

    NMLS#1968118

    Loan type: Purchase

  • 4 out of 5 Stars
    in South Carolina Would Recommend

    Oct 23, 2025

    The experience was effortless and stress free. I’ve bought real estate before and this time was the best experience.

    Jason Reddy, Loan Officer

    Loan Officer: Jason Reddy

    NMLS#2110137

    Loan type: Purchase

  • 4 out of 5 Stars
    in Ohio Would Recommend

    Oct 23, 2025

    Chad Werner, Loan Officer

    Loan Officer: Chad Werner

    NMLS#1100523

    Loan type: Purchase

  • 5 out of 5 Stars
    in Kentucky Would Recommend

    Oct 22, 2025

    Kolby Hurt, Loan Officer

    Loan Officer: Kolby Hurt

    NMLS#1751276

    Loan type: Purchase

  • 5 out of 5 Stars
    in Louisiana Would Recommend

    Oct 22, 2025

    Christian Gentil, Loan Officer

    Loan Officer: Christian Gentil

    NMLS#2355963

    Loan type: Purchase

  • 5 out of 5 Stars
    in Missouri Would Recommend

    Every step of the process was seamless. My realtor had said that they were one of the easiest banks she's dealt with and we were her last home closing before retiring!

    Jessica Jamison, Loan Officer

    Loan Officer: Jessica Jamison

    NMLS#1542764

    Loan type: Purchase

  • 5 out of 5 Stars
    in South Carolina Would Recommend

    The home buying process was made so simple and easy with neighbors bank.

    Marissa Nichols, Loan Officer

    Loan Officer: Marissa Nichols

    NMLS#902827

    Loan type: Purchase

  • 5 out of 5 Stars
    in Alabama Would Recommend

    Oct 21, 2025

    Lee Franklin, Loan Officer

    Loan Officer: Lee Franklin

    NMLS#1990666

    Loan type: Purchase

  • 5 out of 5 Stars
    in Oklahoma Would Recommend

    Keri, Becca, JD, and Tim were all great!!! They eased my stress and worry and helped make this process as less painless as possible. They communicated every single detail big and small.

    Tim Vieck, Loan Officer

    Loan Officer: Tim Vieck

    NMLS#2181144

    Loan type: Purchase

  • 5 out of 5 Stars
    in Minnesota Would Recommend

    Everything was fast and with a reliable customer service

    Chad Werner, Loan Officer

    Loan Officer: Chad Werner

    NMLS#1100523

    Loan type: Purchase

  • 4 out of 5 Stars
    in Illinois Would Recommend

    Oct 20, 2025

    Jessica Seek, Loan Officer

    Loan Officer: Jessica Seek

    NMLS#2110132

    Loan type: Purchase

  • 5 out of 5 Stars
    in Mississippi Would Recommend

    Outstanding Performance from Beginning to End ! Enjoyed Easy online boarding . Also Loan agent was always available to answer any questions!

    Lee Franklin, Loan Officer

    Loan Officer: Lee Franklin

    NMLS#1990666

    Loan type: Purchase

  • 4 out of 5 Stars
    in Missouri Would Recommend

    Oct 20, 2025

    The attention to detail and the responsiveness really stood out to me when working with my team at Neighbor’s. Clear directions and communication throughout made the process so simple. They also saved me a ton of money over competitors so that didn’t hurt. Would use again and again and again.

    Jessica Jamison, Loan Officer

    Loan Officer: Jessica Jamison

    NMLS#1542764

    Loan type: Purchase

  • 5 out of 5 Stars
    in Missouri Would Recommend

    This review may only be used under the following conditions: Please only use my initials D.A. in the review as I work for a federal judge and may not endorse anything that may be attributed to the judge. No other identifying information may be used that would compromise my identity in the review. Thank you!Paden Klein was friendly, responsive, professional and largely anticipated the questions I had and information I needed. I reached out to him on August 6 with no House in mind and explained that I wanted to close on September 12 because my lease was ending shortly thereafter. Paden understood and let me know he would do his best, but set realistic target of closing in 30 days. In fact, but for an unforeseen occurrence that was no one’s fault, we could have gotten it done in under 30 days. A minor setback pushed the closing out nearly two weeks. Paden and Jenifer Almazan were in touch and helping to keep things moving every step of the way.I stumbled upon Neighbors Bank quite by accident and couldn’t have made a better decision for my mortgage. Thank you!

    Paden Klein, Loan Officer

    Loan Officer: Paden Klein

    NMLS#2589666

    Loan type: Purchase

  • 4 out of 5 Stars
    in Arkansas Would Recommend

    Oct 18, 2025

    Tim Vieck, Loan Officer

    Loan Officer: Tim Vieck

    NMLS#2181144

    Loan type: Purchase

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