Showing all 6,671 unfiltered reviews
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Blaine in Pennsylvania Would Recommend
Everyone from my loan team did an exceptional job and helped me to understand the do's and dont's of buying my first home
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Julie in Oklahoma Would Recommend
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Logan in Tennessee Would Recommend
Every step from start to finish neighbors banks was there from Mario to Chad to JD any questions I had or any updates they were there.
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Joyce in Virginia Would Recommend
We had put in 3 offers on houses and did not go through with them. We finally found the right house. Neighbors bank did all the work up on every house and never complained. They were great and I would highly recommend them.
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Subarna in Alabama Would Recommend
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Devin
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Cory in Missouri Would Recommend
Great rates and prompt, friendly service!
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Barbara in Kansas Would Recommend
Right from the start I had someone to talk too and help me through this process. Maybe not the same person every time, but there was always someone that was taken care of my worries and what I needed to do next. I’m very happy with this service.
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Ashley
Kerry was incredibly helpful and amazing. Jenifer, however, was asking for paperwork attention very last minute consistently and we had to push back closing twice because of last minute needs that took forever to process. I felt that she did not communicate with me when she needed things or was waiting on things and needed me to follow up on them.
Response from Kaleb, Client Advocate :
Thank you for your honest feedback. I’m so glad to hear Kerry was incredibly helpful—that means a lot to us. At the same time, I’m really sorry for the stress and delays you experienced due to last-minute requests and communication issues. That’s not the experience we want for our borrowers, and your concerns will be shared with our team so we can improve.
If there’s anything more you’d like to discuss or if I can support you in any way, please feel free to reach out.
clientadvocate@neighborsbank.com
833-919-1229 -
Roumelia in West Virginia Would Recommend
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Andrew in Alaska Would Recommend
I'd like thank Gwen Spadie and her staff for bearing with me and giving me the boost l needed to accomplish the goal I was trying for.
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Paula in Ohio Would Recommend
Very nice people to work with.
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Hunter in Oregon Would Recommend
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Gayle in North Dakota Would Recommend
My team, Nathan and Andrea were awesome. I feel like they kept me informed and the process went smoothly. I recommend Neighbors Bank.
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Morris in Georgia Would Recommend
Very thorough process. Easy use of the portal. Melissa and Jonathan always kept us in the loop as to what was going during the whole process. Both are very knowledgeable in their field and assured us if we had questions or concerns. When we did have questions, they were both very prompt in getting back to us.They reached out to us the say of signing and even called us the day after congratulating us on our new home. I would definitely recommend Melissa and Jonathan and Neighbors Bank.
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Sarah in Missouri Would Recommend
I had a great experience buying a home with Jessica and Courtney’s help!They were there every step of the way and made everything so easy! I’m thankful for the user experience on the app, alongside the people component (Jessica and Courtney) making sure I was taken care of and in the know the entire time. Thank you!
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Eric in Louisiana Would Recommend
Garret is great.
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Taylor in Florida Would Recommend
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Brittany in Arkansas Would Recommend
Justina and Chad were AMAZING. Helped guide me through all the ups and downs of underwriting. 10/10
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Raymond in Alaska Would Recommend
Very helpful every step of the way.
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Gabrielle in Missouri Would Recommend
I can’t believe they completed the whole process in under a month just before our lease for the apartment we lived in ended. Super awesome!
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Matthew in Virginia Would Recommend
It was a very easy and stress free experience. Everyone was very helpful and encouraging. I couldn’t recommend not them enough. Every person I spoke with was helpful and very professional. The entire process was smooth and efficient.
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Corey in Iowa Would Recommend
They make the home buying experience as easy and stress free as possible
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James in North Carolina Would Recommend
Very friendly and helpful
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Ryan in Missouri Would Recommend
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Patience in Mississippi Would Recommend
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Kathryn in Mississippi Would Recommend
Justice and Charles were amazing!!
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William in Texas Would Recommend
Neighbors Bank was the most upfront transparent and efficient lender i have worked with.
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Justin in Michigan Would Recommend
Devin was amazing. Abbie was delightful and knowledgeable. This was a stressful process made less so by a tremendous team.
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