Neighbors Bank Reviews
Unedited reviews from borrowers nationwide
5,887
Total Customer Reviews
96%
Would recommend Neighbors Bank
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Angenique in Ohio Would Recommend
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Christian in Kentucky Would Recommend
This is my first home to purchase, and everyone I dealt with at Neighbors Bank was kind, quick to respond, explained things without making me feel like an idiot. Lol I am so, so very thankful that I chose to go through Neighbors Bank! Thanks to Joey M., Brittany C., and Holly B. Those are the only names I can recall off the top of my head... but they were amazing to deal with!! Thank you guys!!C. Bull
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Randal in Nebraska Would Recommend
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Michael in Ohio Would Recommend
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Charla in Kentucky Would Recommend
Chris did a great job helping me
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Jordan in Kentucky Would Recommend
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Justin in Illinois Would Recommend
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Joseph in Illinois Would Recommend
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Dania
Make sure to do plenty of research on your own. Neighbor’s bank will do the bare minimum to push you along. I’d recommend any other company.
Response from Kaleb, Client Advocate :
I'm truly sorry you had such a frustrating experience with us. The miscommunication about your course, the delay in closing, and lack of follow-through on the gift card are unacceptable. I'm especially sorry you didn’t feel prioritized or heard by our team—that’s not the experience we want any borrower to have.
I’d appreciate the chance to talk with you directly and help make things right. Your feedback matters, and we want to do better.
clientadvocate@neighborsbank.com
833-919-1229 -
Kurt in Indiana Would Recommend
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Cory in Louisiana Would Recommend
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Chris in Kentucky Would Recommend
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Amanda in West Virginia Would Recommend
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Amy in Montana Would Recommend
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Alex in South Carolina Would Recommend
Neighbors bank is a great mortgage company to work with and make everything easy to understand. They get back to you very quickly for any questions or concerns you may have. I would highly recommend them.
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Mary in Mississippi Would Recommend
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Anne in Texas Would Recommend
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Scot in Georgia Would Recommend
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Elizabeth in Florida Would Recommend
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Melissa in Florida Would Recommend
Kathryn and Jessica did a phenomenal job of assisting us with our recent purchase. The communication and set expectations were top notch! Easy, breezy, beautiful Neighbors Bank!
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Anthony in Virginia Would Recommend
The team at Neighbors are great to work with. They did everything to make sure my homebuying experience went as smooth as possible!
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Tesa in Tennessee Would Recommend
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Amber in Illinois Would Recommend
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Joseph in Alabama Would Recommend
Neighbors was an excellent choice for me. I would recommend that you use Neighbors.
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Jonathan in Michigan Would Recommend
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Michael in Michigan Would Recommend
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Frances in Ohio Would Recommend
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Courtny in Georgia Would Recommend
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Jeff in Maine Would Recommend
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