Neighbors Bank Reviews
Unedited reviews from borrowers nationwide
6,321
Total Customer Reviews
96%
Would recommend Neighbors Bank
-
Alicia in Illinois Would Recommend
This battle was tough but we kept telling ourselves we got this and we can do it. after all we were very satisfied with everything they have done for us it was definatly worth the wait. we are now settling down in our forever home and I couldn't be more blessed by the ones who made our dreams come true. thank you 😊
-
Mac in North Carolina Would Recommend
-
Ryan in North Carolina Would Recommend
Neighbors bank made my mortgage experience easy and hassle free. They were so helpful and easy to work with every step of the way. Thank you so much!!!!!
-
Daniel in Virginia Would Recommend
Tim and Austin were by far the best professional team that I’ve ever worked with as far as anything that I’ve ever purchased. They were there every step of the way and was always a phone call away . I will always do business with neighbors bank moving forward
-
Tylear in Pennsylvania Would Recommend
-
Ethan in Missouri Would Recommend
We love our loan team. Our LO Jessica and our LC Kara worked so quickly to help us purchase our first home last year and did the best job taking care of us as we did our first refinance this year. Our team was easy to talk to, quick to respond, and just as pumped as we were to help us in our first home buying journey. Thank you for making it an easy and wonderful experience!
-
Mary in Missouri Would Recommend
-
Shirley in Kentucky Would Recommend
Stressful but worth it
-
Chris in Minnesota Would Recommend
-
Micheala in Minnesota Would Recommend
-
Geraldo in Minnesota Would Recommend
-
Joyce in Missouri Would Recommend
Everyone was so helpful and patient with me. I appreciated the frequent updates and support
-
Jaelyn in Indiana Would Recommend
-
Scott in Maryland Would Recommend
-
Charlene in Florida Would Recommend
Everyone was so helpful proactive made the buying process stress free . Special thanks to Tim n Nina
-
Mallick in Missouri Would Recommend
As a first time home buyer, the process can be very overwhelming and stressful. If your anything like me, you will have a lot of questions. Luckily, neighbors bank was there to help us every step of the way, and guide through the entire process. They answered every one of our questions in a timely manner. I would recommend them to anyone!
-
Hassan in Maine Would Recommend
My dream is to buy a home.I found on google an ad, I opened the banks website,filled the information,and I found wonderful employees at my services and in contact with me every moment ,thanks to their an amazing efforts, I got approved and now I own a home,it was a coincidence that happened successfully with in two months.Thanks for your support and great services.
-
Meishan in Kentucky Would Recommend
Tim Vieck was a great help! He made the process smooth and answered any questions that I had no matter what! Thank you l again for helping us buy our dream family home.
-
Brad in Illinois Would Recommend
-
Oletia in South Carolina Would Recommend
Everyone was really nice and helpful. I never felt alone, and updates were quick and often. The website is also nicely designed and using it was intuitive.
-
Eddie in Alabama Would Recommend
-
Jesus in Nebraska Would Recommend
Shannon Matlock helped us and made everything so clear that I had no issues from the start. Great people to work with!
-
Ashten in Montana Would Recommend
-
Amber
Loan officer (Lee) was not responsive to my questions and often short and rude. Loan coordinator (Rachel) was non-existant through the entire process. Towards the end of the process we were given less than 24 hours notice of the actual closing date and time. I literally had to sit at my bank which was over an hour away, waiting for the closing cost number to given to me so I could get a cashiers check. Then on closing day we signed and was in the middle of the move when the title company said the lender sent over more paperwork to come and sign. It completely through our plans for moving off. The overall lack of communication and complete disregard of our questions was the biggest issue.
Response from Kaleb, Client Advocate :
Thank you for your feedback, and I’m very sorry for the stress and poor communication you experienced. You deserved better—especially during such an important time. I understand how frustrating the last-minute changes and lack of support must have been, and I appreciate you bringing this to our attention.
I’d welcome the chance to speak with you directly to better understand and address your concerns.
clientadvocate@neighborsbank.com
833-919-1229 -
Beth in Maryland Would Recommend
Jason Reddy and his team were nothing short of fantastic. Buying my first home was so easy and hassle free becaue of Jason. I have already recommended him and his team to friends.
-
Bob in Kansas Would Recommend
-
Keely in Colorado Would Recommend
-
Kevin in Pennsylvania Would Recommend
Marissa , Justice and JD did a great job. I would certainly recommend them to anyone who is interested in purchasing a home. Thanks
-
Danielle in Pennsylvania Would Recommend
My mortgage team was fantastic thru the whole process!
-
Felicia in New Hampshire Would Recommend
I would most certainly recommend Neighbors Bank especially if you are a new home owner. They understand how overwhelming it is and make is so much easier to navigate buying your first home.
Showing all 6,321 unfiltered reviews
Starting on Page 10 of 211. Return to Page 1 »