Showing All 7,441 Unfiltered Reviews
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5 out of 5 Stars
They were very accurate, helpful and friendly.
Loan Officer: Khalil Diya
NMLS#2329406
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5 out of 5 Stars
I had a wonderful experience with Josh, Madison and my realtor Adam, the communication they maintained throughout the process was phenomenal and I felt no stress. This was my first time buying a house, Josh helped me navigate through the whole process with ease, and if I had any questions he was always there to answer any questions. It helps to have all your financial docs together ahead of time, and to complete all the tasks they require to have everything done in time for closing. I felt like I was very lucky to have such a great team to work with. You guys are phenomenal!
Loan Officer: Joshua Falke
NMLS#2181237
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5 out of 5 Stars
Loan Officer: Khalil Diya
NMLS#2329406
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5 out of 5 Stars
Loan Officer: Christian Gentil
NMLS#2355963
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5 out of 5 Stars
Loan Officer: Abbie Truskowski
NMLS#1866434
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5 out of 5 Stars
We had already been turned down less than a month before with a different company with no comments or helpful tips just a no. I had previously spoken with someone at neighbors back around November and thought I had lost the information and boy was I thrilled when I finally located it again. Not only did I get great help to raise credit quickly but got approval quickly.
Loan Officer: Joshua Falke
NMLS#2181237
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5 out of 5 Stars
Just great customer service
Loan Officer: Melissa Janke
NMLS#995505
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5 out of 5 Stars
From the moment of initial contact, Jessica, David, and the team at Neighbor's Bank were outstanding. I had the most wonderful and stress free experience and I can proudly say that they made my homeownership dreams come true. We had a few hitches but they were handled quickly and with ease. Try Neighbor's. You won't find this level of professional and courteous service anywhere else.
Loan Officer: Jessica Seek
NMLS#2110132
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4 out of 5 Stars
Loan Officer: Melissa Janke
NMLS#995505
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5 out of 5 Stars
Loan Officer: Tim Vieck
NMLS#2181144
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1 out of 5 Stars
This process was extremely difficult and at times extremely frustrating. The loan Officers were hard to reach over the phone for not only myself but for the realtor also. When given information to them they kept repeating themselves and would not answer questions completely.
Loan Officer: Cheyenne McFarland
NMLS#2461341
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5 out of 5 Stars
I was a first time homebuyer and found Neighbors Bank while exploring my options. From the initial phone call to the finish line I was very pleased with every single person I spoke with. I would recommend them 10/10 to anyone.
Loan Officer: Crystal Washington
NMLS#1588494
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5 out of 5 Stars
The whole mortgage process was daunting when I first started, but Neighbors Bank made it so much easier than I thought it would be. I love my new house and it's all thanks to the team!
Loan Officer: Steve Vuckovich
NMLS#1990673
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5 out of 5 Stars
Neighbors Bank was great to work with. I am a 62 year old first time buyer. I never felt like my questions were repetitive or stupid. It was a happy experience and a happy outcome.
Loan Officer: Joshua Falke
NMLS#2181237
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5 out of 5 Stars
Thank you all for helping us get back where we feel most comfortable, in our own home!
Loan Officer: Melissa Janke
NMLS#995505
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5 out of 5 Stars
You guys are amazing!
Loan Officer: Jason Reddy
NMLS#2110137
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1 out of 5 Stars
Extremely unprofessional due to lack of communication and promptness. I had to extend the closing date 3 times due to a lack of urgency from loan coordinator Kayla Capuano. We would promptly turn in everything asked of us and had no return for this feeling. Neighbors Bank almost cost us thousands of dollars with no house. Thankfully, the broker of our real estate agent helped hold Neighbors Bank accountable and the seller didn't sign the last extension lighting a fire under our loan coordinator, officer, and underwriter to get them to move faster with the thought we could lose this deal. Everyone involved including other agents and the title company said they never saw a company so poorly managed.Our loan officer did not seem to fully understand or know the loan process, especially relating to Neighbors Bank's apparent specialty of USDA loans, and passed us on to someone, Kayla Capuano, who was extremely incapable of doing their job and left us with her in a state of uncertainty. An extremely stressful process that was made more stressful due to Neighbors Bank and their employees.
Loan Officer: Reed Steuber
NMLS#1842866
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4 out of 5 Stars
Loan Officer: Scott Wilson
NMLS#2181239
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5 out of 5 Stars
Loan Officer: Tim Vieck
NMLS#2181144
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3 out of 5 Stars
Loan Officer: Jessica Seek
NMLS#2110132
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5 out of 5 Stars
I am a first-time homebuyer, and everyone I interacted with was super helpful and did amazing jobs! I never felt like I was out of my depth, everything they needed to do was done promptly, and it was always clear what I needed to do on my end.
Loan Officer: Gwen Spadie
NMLS#2461346
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4 out of 5 Stars
Overall good experience mostly due to Josh Falkes great communication! The home buyer portal was easy to use and good way to keep up with task and documentation.
Loan Officer: Joshua Falke
NMLS#2181237
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5 out of 5 Stars
Loan Officer: Jason Reddy
NMLS#2110137
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4 out of 5 Stars
Loan Officer: Ethan Duran
NMLS#2241373
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3 out of 5 Stars
Loan Officer: Gwen Spadie
NMLS#2461346
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5 out of 5 Stars
Loan Officer: Cecil Anderson
NMLS#2180830
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5 out of 5 Stars
Loan Officer: Ashley Patterson
NMLS#2110130