Showing all 6,696 unfiltered reviews
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Tanner in West Virginia Would Recommend
Garret Ennenbach went above and beyond for me. His communication was prompt and consistent, and he made sure I understood every part of the loan process. As a first-time buyer, that meant everything to me. Garret was reliable, knowledgeable, and truly dedicated to helping me succeed. Highly recommend his services!
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Robert in Maine Would Recommend
They were all very friendly and very helpful, they made my dreams of being a homeowner a reality.
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Hunter in Missouri Would Recommend
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Dillon in South Carolina Would Recommend
Great bank to work with for FHA loans
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William in Ohio Would Recommend
The Neighbors Bank team helped me through the entire process of buying my first home. From preparing for the pre-approval to closing they worked closely with me to keep everything on track.
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Jaime in Indiana Would Recommend
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Mark in Missouri Would Recommend
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Myra in Illinois Would Recommend
We had the pleasure of working with Bob Anderson and he was very helpful, informative and caring about our home purchase! He was always available and willing to breakdown and talk with us about any questions we had .
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Alyssa
Lack of communication when changes were made, went to closing and our realtor called while we were in the parking lot to tell us the lenders hadnt sent over paperwork yet. Had to reschedule closing. Random people getting added into the process so never knowing who you are talking to.
Response from Kaleb, Client Advocate :
Thank you for sharing your experience, and I’m truly sorry for the frustration you went through. A delayed closing and poor communication—especially at such a critical moment—is unacceptable, and I completely understand how upsetting that must have been. I’d appreciate the chance to look into this further and help however I can.
Please feel free to reach out to me directly.
clientadvocate@neighborsbank.com
833-919-1229 -
Ian in Wisconsin Would Recommend
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Hans in Wisconsin Would Recommend
Khalil and Kara are the best to work with. They make the process seamless. Thank you both!!
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Rachel in Maryland Would Recommend
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Chad in Arkansas Would Recommend
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Holly in Missouri Would Recommend
The loan team answered all of my questions. It was a super quick process
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Sonja in Georgia Would Recommend
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Luis in Florida Would Recommend
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Zachary in Kentucky Would Recommend
Jennifer Brown is an amazing asset, going out of her job title on many occasions to make our home loan happenJennifer Brown needs a promotion or a raise!
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Isaac in Pennsylvania Would Recommend
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Ethan in Pennsylvania Would Recommend
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April in Louisiana Would Recommend
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Christian in Virginia Would Recommend
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Joubear in Ohio Would Recommend
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Martina in Massachusetts Would Recommend
I wish my something’s on my to do list wasn’t as last minute as it was.
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Juana in Kansas Would Recommend
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William
Lee and Jacob were wonderful. Taylor made the whole process difficult. He had us, the seller, realtors, title company and the POA upset. The seller was ready to back out, and we would have lost our house.
Response from Kaleb, Client Advocate :
Thank you for your feedback. I’m glad to hear Lee and Jacob were great, but I’m truly sorry the rest of the process was so stressful. It’s unacceptable that things reached a point where the deal was at risk, and I completely understand how upsetting that must have been for everyone involved.
I’d like to look into this further and make sure your concerns are addressed. Please feel free to reach out to me directly.
clientadvocate@neighborsbank.com
833-919-1229 -
Isiah in Missouri Would Recommend
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Jason in Georgia Would Recommend
Christina Patterson was the most help if it wasn't for her I don't think I would own my house. Chad and Tyler were a great help closer to the end thank you all for everything would recommend neighborhood Bank.
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Brianna in Missouri Would Recommend
Jessica and Kara were so helpful! They were extremely prompt in their communication, and always got me exactly the info I needed. They were also very patient as we moved up our closing date and changed the loan amount to bring more money down.
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Sherri in West Virginia Would Recommend
Shannon and Alyssa worked hard to assist me with my loan. It was a little over a month from offer to closing. Shannon helped me navigate a new load with the federal shut down. I would definitely recommend them
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Gunnar in Missouri Would Recommend
I loved how fast Shannon worked to get our loan processed when she knew we had a short time frame. Austin took over in the underwriting stage and he was phenomenal also, he helped me get what I needed for the underwriting team. Overall the whole team was outstanding. They helped us get out house bought. I appreciate everyone on the team who helped.
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