Showing All 7,279 Unfiltered Reviews
Page 19 of 243. Return to Page 1 »
-
5 out of 5 Stars
Reilly and Kimberly have been fantastic through this whole experience. Definitely look forward to working with them again.
Loan Officer: Reilly Aldrich
NMLS#2708386
-
5 out of 5 Stars
Loan Officer: Chad Werner
NMLS#1100523
-
4 out of 5 Stars
Loan Officer: Chris Yackley
NMLS#2110129
-
4 out of 5 Stars
Loan Officer: Jon Youngman
NMLS#2569742
-
5 out of 5 Stars
Loan Officer: Bradley Larsen
NMLS#2708897
-
5 out of 5 Stars
Loan Officer: Chris Yackley
NMLS#2110129
-
4 out of 5 Stars
Loan Officer: Bryan Easterday
NMLS#2673114
-
5 out of 5 Stars
Neighbors Bank made the financial side of our home buying process stupidly simple. Their team was quick, communicative, and thorough with every aspect of our purchase. The Credit team especially was a life saver during our home buying process. 10/10
Loan Officer: Jennifer Brown
NMLS#2653020
-
5 out of 5 Stars
Emma and Brooks kept you updated on the entire process and explained everything very clearly. They were quick to respond with any questions or confusion I had.
Loan Officer: Brooks Rapp
NMLS#1660966
-
5 out of 5 Stars
Derek and Brittany did an amazing job at being proactive and keeping the line communication open for any questions. The process went very smoothly, and was able to lock a competitive rate. Closing went smoothly as well, funds were provided with no issue and closed within one day of the scheduled closing date. I would highly recommend neighbors as your lender!
Loan Officer: Derek Wilson
NMLS#2653342
-
5 out of 5 Stars
Loan Officer: Melissa Janke
NMLS#995505
-
4 out of 5 Stars
They helped me in getting my first home also as nonresident in this country they made sure and help me for completing my files and documents
Loan Officer: Ashley Owens
NMLS#2653377
-
5 out of 5 Stars
I have been searching for a place that would make my first time buying a home smooth and easy as it can be. The first phone call I had with Neighbors Bank absolutely put my mind at ease and they immediately made the process easy and made sure I understood each and every step of the way. If I could give this company a higher rating, I 100% would! They made buying a home easier than I thought it ever could be!
Loan Officer: Joshua Falke
NMLS#2181237
-
5 out of 5 Stars
Had a great experience with Neighbors Bank from start to finish. The approval process was quick and straightforward, and their app is one of the best I’ve used—super intuitive with a clean, easy-to-navigate UI.Everything from pre-qualification to closing went smoothly, with clear communication the whole way through. They offer a wide range of loan options too, including rural development and FHA with down payment assistance, which made a big difference for us.Overall, an excellent experience—highly recommend Neighbors Bank if you’re looking for a lender that makes the process simple and efficient.
Loan Officer: John Gallagher
NMLS#2708377
-
5 out of 5 Stars
Great overall experience!!
Loan Officer: Christopher Westphalen
NMLS#1162124
-
5 out of 5 Stars
Kevin and David worked so hard helping me to qualify for a mortgage loan. They jumped through lots of hoops for me. Thank you Guys!
Loan Officer: Kevin Osterhaus
NMLS#1960695
-
5 out of 5 Stars
From the beginning of looking at homes, through the many pre approvals over 6 plus months they hung in there with me. When we finally found a property the final approval went smooth. They communicated very clearly and made every step flow seamlessly
Loan Officer: Brooks Rapp
NMLS#1660966
-
5 out of 5 Stars
Loan Officer: Reilly Aldrich
NMLS#2708386
-
5 out of 5 Stars
Loan Officer: Tim Vieck
NMLS#2181144
-
2 out of 5 Stars
The close date was over 2 weeks late. Neighbors bank was not prepared. That isn’t acceptable to me. I could have lost the house we wanted.
Loan Officer: Sierra Wheeler
NMLS#2709012
Response from Kaleb, Client Advocate :
I’m really sorry to hear this—having your closing delayed, especially by that long, is incredibly stressful and understandably upsetting. Feeling like your home was at risk due to a lack of preparation is not acceptable, and that’s not the experience we want for our borrowers.
I’d truly appreciate the opportunity to look into what happened and see how we can make this right. Please feel free to reach out to me directly.
clientadvocate@neighborsbank.com
833-919-1229 -
1 out of 5 Stars
The rates are higher than average, even for someone with good credit. Communication at the preapproval process was great, but once I had an accepted offer communication from the loan coordinator was lacking. I was asked a few days before my planned closing date for documents I had uploaded nearly two weeks prior. Clear to close came too close to planned closing and we had to sit around waiting at closing for the funds from Neighbors Bank wire to be received.
Loan Officer: Tim Vieck
NMLS#2181144
Response from Kaleb, Client Advocate :
Thank you for sharing this—while I’m glad the preapproval process went smoothly, I’m really sorry the rest of your experience didn’t match that standard. Higher-than-expected rates, last-minute document requests, and delays with the wire at closing are all understandably frustrating, especially at such a critical stage.
You should have received consistent communication and a smoother, more prepared closing experience. I’d appreciate the opportunity to look into what happened and help provide some clarity.
clientadvocate@neighborsbank.com
833-919-1229 -
1 out of 5 Stars
Took 4 months to try and buy this house when I asked about a dramatic increase in the cost in points i was ignored the first time second time I was told they would look into it and they never got back to me whenever I asked questions they would respond days later if not a week later
Loan Officer: Jessica Seek
NMLS#2110132
Response from Kaleb, Client Advocate :
I’m really sorry this was your experience. Delays, unclear cost changes, and lack of follow-up are incredibly frustrating and not the level of service we aim to provide. You deserved timely answers and clear communication throughout.
I’d appreciate the chance to look into this and help provide clarity. Please feel free to reach out to me directly.
clientadvocate@neighborsbank.com
833-919-1229 -
5 out of 5 Stars
Loan Officer: Melissa Janke
NMLS#995505
-
5 out of 5 Stars
Loan Officer: Jaime Roocke-Sherman
NMLS#2749805
-
5 out of 5 Stars
Loan Officer: Christopher Westphalen
NMLS#1162124
-
3 out of 5 Stars
Keri Bender was fabulous to work with. She was able to fill in gaps that may have been missed by other people in the loan process. She is the essence of going above and beyond.
Loan Officer: Keri Bender
NMLS#2708371