Showing All 7,232 Unfiltered Reviews
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5 out of 5 Stars
Our experience with Neighbors Bank was beyond amazing!! Our NB mortgage team went above and beyond our expectations to put us in the home of our dreams!! When I would get stressed or anxious, I could always count on Heather Yackley to come to my rescue and make everything make sense again.We would most definitely recommend NB and will use them again in the future if we ever decide to leave our lake house!!
Loan Officer: Heather Yackley
NMLS#1241088
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5 out of 5 Stars
Reilly A & Cecil A were AMAZING the whole way through and made this such a wonderful experience!! ♥️ I am forever grateful to these guys!!!
Loan Officer: Reilly Aldrich
NMLS#2708386
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5 out of 5 Stars
Neighbors made the mortgage loan process very easy and straightforward. I love the pp and seeing my "to-do's" and progress. The loan coordinator Jennifer was also helpful in coordinating all the receipts and documentation I needed to provide as well as being responsive to questions. Overall just a great exoerience for a big purchase decision!
Loan Officer: Miranda Phillippe
NMLS#2486151
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3 out of 5 Stars
Loan Officer: John Gallagher
NMLS#2708377
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4 out of 5 Stars
Loan Officer: Chad Werner
NMLS#1100523
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5 out of 5 Stars
I am a retired, single woman, and my experience with Neighbors Bank has been stellar. I would recommend Neighbors Bank to anyone wanting to work with an honest and knowledgeable group of people.
Loan Officer: Devin Jenkins
NMLS#2653627
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5 out of 5 Stars
Justice and Tyler were incredibly helpful and willing to answer my numerous questions through the process of getting my loan completed
Loan Officer: Justice Page
NMLS#2653154
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5 out of 5 Stars
My experience with Neighbors Bank was phenomenal from start to finish, Melissa Janke was on top of everything the whole way through. Even when I couldn't get answers from anyone else the team at Neighbors was there to answer any and all questions.
Loan Officer: Melissa Janke
NMLS#995505
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5 out of 5 Stars
Chris Yackley, Lindsay were very helpful and made sure we understood the process of what was needed to find us a house.
Loan Officer: Chris Yackley
NMLS#2110129
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5 out of 5 Stars
Couldn’t have asked for an easier experience purchasing my first home. Thank you to Jessica, Kathryn, and the rest of the team for the help and guidance throughout the process!
Loan Officer: Jessica Jamison
NMLS#1542764
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5 out of 5 Stars
As a first time home buyer, the whole process was very intimidating, but my team at Neighbors Bank was extremely friendly and super helpful, making the process a lot less stressful.
Loan Officer: Rob Parham
NMLS#1524830
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5 out of 5 Stars
From the start the Neighbors bank team was amazing! No matter what day or time they were quick to respond and answer any questions or concerns I had. I would highly recommend Tim,Cecil,Tabitha and the rest of the team to anyone looking to purchase a home. The whole process was for the most part was easy because of this team.
Loan Officer: Tim Vieck
NMLS#2181144
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3 out of 5 Stars
Loan Officer: Chris Yackley
NMLS#2110129
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5 out of 5 Stars
10/10 recommend if your buying a home to use neighbors bank! Buying a home is commonly a stressful situation. With the team at neighbors bank it was a breeze!
Loan Officer: Rob Parham
NMLS#1524830
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5 out of 5 Stars
Loan Officer: Shannon Matlack
NMLS#982020
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3 out of 5 Stars
I think the bank needs better communication for first time home buyers. I was nervous had questions that needed answers that the loan officer wasn’t picking up the phone to and I’m one of those people that like upfront communication not texting all of the time.
Loan Officer: Garret Ennenbach
NMLS#1968118
Response from Kaleb, Client Advocate :
Buying your first home should come with clear guidance and open communication, so I’m really sorry you didn’t receive that support. It’s completely understandable to want your questions answered directly by phone and not feel left waiting or relying on texts.
Your feedback is important, and we take it seriously. First-time buyers deserve a responsive, reassuring experience every step of the way. I’d appreciate the opportunity to learn more and help however I can.
clientadvocate@neighborsbank.com
833-919-1229 -
5 out of 5 Stars
Loan Officer: Tabitha Burchell
NMLS#2749808
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4 out of 5 Stars
Loan Officer: Shannon Matlack
NMLS#982020
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5 out of 5 Stars
Aspen and Emilee were absolutely fantastic. We had a few different lenders that we inquired with, but what made us want to stick with Neighbors was how flexible Aspen was with our purchase experience. She took the time and effort to adjust figures multiple times until we eventually found our home. Emilee was quick to get back to our questions, and both of them did a great job of making us feel confident even when kinks in the process came up.
Loan Officer: Aspen Harris
NMLS#2538805
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5 out of 5 Stars
Loan Officer: Sierra Wheeler
NMLS#2709012
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5 out of 5 Stars
Loan Officer: Tim Vieck
NMLS#2181144
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4 out of 5 Stars
At first it was great then coming to the end it seemed I couldn't get any answers or when I tried to call no one would call back. Then at the last moment delayed my closing put everything behind schedule. Then have rush to get the rest done and on closing day the underwriter got so picky about everything. It seemed it took forever to finally get signed and get my keys
Loan Officer: Heather Yackley
NMLS#1241088
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5 out of 5 Stars
Loan Officer: Eli Ahn
NMLS#1864503
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5 out of 5 Stars
Loan Officer: Ashley Owens
NMLS#2653377
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5 out of 5 Stars
I worked with Garret E. Very helpful, knowledgeable. Attitude was professional and he wasn’t condescending at all. I was clueless to home buying. He answered all my questions and helped me through every step. Highly recommend!
Loan Officer: Garret Ennenbach
NMLS#1968118
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5 out of 5 Stars
Jessica, Kara, Nina, and Amber were outstanding. They made the process so easy and straightforward, being quick to respond and answer any questions. They set expectations as we moved along, were always pleasant and friendly, and they really made a difference in our home search. What can be a stressful process was no stress at all thanks to their expertise and responsiveness.
Loan Officer: Jessica Jamison
NMLS#1542764