Showing all 7,025 unfiltered reviews
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Monique in Louisiana Would Recommend5 out of 5 Stars
Featured review from Mar 2, 2026
I recently received a survey asking me to review my lender’s team, and I can honestly say that Garret was nothing short of amazing. He went above and beyond in every way—communicating after regular business hours and even on weekends to ensure I felt supported throughout the process.Although we’ve never met in person, Garret truly impacted my life by helping make my dream of homeownership a reality. The journey to owning a home is not for the faint of heart. There were moments when I genuinely believed it wouldn’t happen. But Garret was there every step of the way—guiding me through house tours, answering every mortgage question, and helping me navigate the frustrating and overwhelming moments with patience and reassurance.I didn’t come to the table with perfect credit—just bills to manage and a heart that needed guidance. Garret was the blessing I needed. He is the true definition of what Neighbor’s Bank stands for—commitment, compassion, integrity, and genuine care for the people they serve. Even after closing, he took the time to call and congratulate me, despite not being in the office that day.He wasn’t just my lender—he was my cheerleader, my believer, and now feels like part of my extended family. I waited my whole life for this moment, and I wouldn’t have wanted to take this journey with any other team.
Loan Officer: Garret Ennenbach
NMLS#1968118
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Dylan in Missouri Would Recommend5 out of 5 Stars
Featured review from Mar 2, 2026
Both Jessica and Kara were a huge help for me through out this entire process! This was my first time buying a home and they did an amazing job of always answering my questions quickly and making this process very smooth!
Loan Officer: Jessica Jamison
NMLS#1542764
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Nick in Alabama Would Recommend5 out of 5 Stars
Mar 2, 2026
Loan Officer: Chad Werner
NMLS#1100523
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Emma in Ohio Would Recommend5 out of 5 Stars
Mar 2, 2026
Loan Officer: Joshua Falke
NMLS#2181237
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Elaine in Texas Would Recommend4 out of 5 Stars
Mar 2, 2026
Loan Officer: Jennifer Brown
NMLS#2653020
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Deborah in Oklahoma Would Recommend5 out of 5 Stars
Featured review from Mar 1, 2026
It was such a pleasure working with neighbors bank.
Loan Officer: Reed Steuber
NMLS#1842866
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Cody in Nebraska Would Recommend4 out of 5 Stars
Feb 28, 2026
Tim and the team made this process smooth and I’d do it again with them. -Cody B
Loan Officer: Tim Vieck
NMLS#2181144
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Rp in Tennessee Would Recommend5 out of 5 Stars
Featured review from Feb 28, 2026
The Neighbors bank team were GREAT in every way. We are truly grateful. Thank you.
Loan Officer: Ashley Owens
NMLS#2653377
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Bridgette in Ohio Would Recommend5 out of 5 Stars
Featured review from Feb 28, 2026
I had an amazing experience with both Bryan and Julia. They both answered any and all questions I had and kept me updated as they could throughout the whole process! I would wholeheartedly recommend to anyone that asks!!
Loan Officer: Bryan Easterday
NMLS#2673114
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Shylee in Texas Would Recommend5 out of 5 Stars
Feb 28, 2026
Very helpful to first time home buyers
Loan Officer: Joshua Falke
NMLS#2181237
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Rebecca in Missouri Would Recommend5 out of 5 Stars
Feb 28, 2026
Loan Officer: Jennifer Brown
NMLS#2653020
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Stephen in Mississippi Would Recommend5 out of 5 Stars
Featured review from Feb 28, 2026
My whole process in buying my house went smoothly with the help of everyone with neighbors bank. They were always willing to help and answer any questions I had.
Loan Officer: Chris Yackley
NMLS#2110129
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Sarah in Maryland Would Recommend5 out of 5 Stars
Feb 28, 2026
Loan Officer: Todd Denny
NMLS#2673037
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Jennifer in Pennsylvania Would Recommend5 out of 5 Stars
Featured review from Feb 27, 2026
They were very supportive and helped me through the home buying process.
Loan Officer: Marissa Nichols
NMLS#902827
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Amin in Missouri Would Recommend5 out of 5 Stars
Featured review from Feb 27, 2026
Smooth closing from start to finish. Neighbors Bank online system was very easy to use, communication was concise and timely, and the team was confident and knowledgeable. They also explored every scenario to improve my terms—highly recommend!
Loan Officer: Jessica Jamison
NMLS#1542764
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Mary in Texas Would Recommend5 out of 5 Stars
Feb 27, 2026
Loan Officer: Miranda Phillippe
NMLS#2486151
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Jason in Kentucky Would Recommend3 out of 5 Stars
Feb 26, 2026
My actual loan officer Kolby was great. I did have trouble getting a finalized list of documentation concerning the USDA process. I did frustrated multiple times. It took close to 6 months to complete. If it wasn’t for Kolby I would have backed out.
Loan Officer: Kolby Hurt
NMLS#1751276
Response from Kaleb, Client Advocate :
Thank you for sharing your experience. I’m so glad to hear that Kolby provided great support throughout your loan process. Having someone you can rely on during such an important milestone can make a big difference, and we truly appreciate you recognizing his efforts.
I’m also sorry to hear about the frustration you experienced while trying to get a finalized list of documentation for the USDA process. I understand how challenging and discouraging it can feel when things take longer than expected, especially during a six-month process. Your feedback is important, and we’ll be sure to share it with our team so we can continue improving communication and clarity for our borrowers.
We’re grateful you stayed the course, and we appreciate you trusting Neighbors Bank to help you reach the finish line.
clientadvocate@neighborsbank.com
833-919-1229 -
Cameron in North Carolina Would Recommend5 out of 5 Stars
Feb 26, 2026
Loan Officer: Reilly Aldrich
NMLS#2708386
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Lixan in Georgia Would Recommend5 out of 5 Stars
Featured review from Feb 26, 2026
Jason Reddy and Max Humpf have been key participants and helpers throughout the entire process, and I couldn't have asked for a better team to stand behind me in this process, they made it seem a lot simpler and more streamlined than I would've thought it was going to be. If this is the team helping you, rest assured, you're in the best possible hands!
Loan Officer: Jason Reddy
NMLS#2110137
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David in Missouri Would Recommend5 out of 5 Stars
Feb 26, 2026
Loan Officer: Jessica Jamison
NMLS#1542764
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Deon in South Carolina Would Recommend5 out of 5 Stars
Featured review from Feb 26, 2026
It was a very memorable moment...Thanks to Heather this a highlight of my life
Loan Officer: Heather Yackley
NMLS#1241088
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Ashley in Alabama Would Recommend5 out of 5 Stars
Feb 25, 2026
Loan Officer: Jason Reddy
NMLS#2110137
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Colton in Oklahoma Would Recommend4 out of 5 Stars
Feb 25, 2026
Loan Officer: Cooper Allen
NMLS#170363
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Yuselmi in Arkansas Would Recommend5 out of 5 Stars
Featured review from Feb 25, 2026
I am truly grateful that every single question I asked, it was answered with respect and in a manner that was understandable.
Loan Officer: Derek Wilson
NMLS#2653342
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Erva in New Hampshire Would Recommend4 out of 5 Stars
Feb 24, 2026
Loan Officer: Chad Werner
NMLS#1100523
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Erin in Kansas Would Recommend5 out of 5 Stars
Featured review from Feb 24, 2026
As first time home buyers my husband and I were very nervous. Marissa and the team were very helpful during the entire process and helped us feel confident in buying our first home.
Loan Officer: Marissa Nichols
NMLS#902827
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Leslie in Arkansas Would Recommend5 out of 5 Stars
Feb 24, 2026
Loan Officer: Jacob Johannessen
NMLS#2515351
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James in Mississippi Would Recommend5 out of 5 Stars
Featured review from Feb 24, 2026
From the very beginning of the pre-approval process to the very end when I went to the closing table Mrs. Christina Jordan was very helpful throughout the whole process. She always explained things to where I could understand them and no matter when I had a question even on her off days she would answer me and try to help me. As hectic as buying a house is she made it as easy as possible. Couldn’t have asked for better help!
Loan Officer: Christina Jordan
NMLS#2672750
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James in Kentucky Would Recommend5 out of 5 Stars
Feb 23, 2026
Loan Officer: Tim Vieck
NMLS#2181144
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