Showing All 7,486 Unfiltered Reviews
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5 out of 5 Stars
I think Jason and everybody did a great job and really stuck behind me to get this done. I really appreciate it
Loan Officer: Jason Reddy
NMLS#2110137
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5 out of 5 Stars
My experience with Neighbors Bank was excellent from start to finish. Every part of the process was clearly explained, and I always felt informed about what was happening next. The team was responsive, organized, and genuinely committed to making the loan process as simple as possible. What could have been stressful ended up feeling manageable and efficient. I would absolutely recommend Neighbors Bank to other homebuyers.
Loan Officer: Jessica Seek
NMLS#2110132
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5 out of 5 Stars
Bentley & Tiffany Went Far & Beyond Of Superior ! They Are Experts in The Banking Business !! They Don't Take No For an Answer They No How To get Things Done !
Loan Officer: Bentley Stilwell
NMLS#2355453
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4 out of 5 Stars
Loan Officer: Miranda Phillippe
NMLS#2486151
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5 out of 5 Stars
Loan Officer: Chad Werner
NMLS#1100523
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4 out of 5 Stars
Loan Officer: Jason Reddy
NMLS#2110137
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5 out of 5 Stars
Joey worked hard with us to get us our mortgage all the way to closing day. There were a lot of moving parts with our mortgage, including DPA, and Joey made sure everything was correct before we finalized it. It really felt like he went to bat for us throughout the whole process and we are so grateful to have found someone who cared as much as he did!
Loan Officer: Joey Mirth
NMLS#1965551
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4 out of 5 Stars
Loan Officer: Heather Yackley
NMLS#1241088
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5 out of 5 Stars
Loan Officer: Garret Ennenbach
NMLS#1968118
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5 out of 5 Stars
Heather Yackley and Jonathan Miller were very helpful and supportive to help me reach my home buying dream. Thank you.
Loan Officer: Heather Yackley
NMLS#1241088
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4 out of 5 Stars
Loan Officer: Reed Steuber
NMLS#1842866
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3 out of 5 Stars
Reed Steuber was super helpful and was pretty good at keeping me updated except at the very end. I'm pretty sure we were both very tired of the process that our kinda unique situation required by then though.
Loan Officer: Reed Steuber
NMLS#1842866
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4 out of 5 Stars
Loan Officer: Jessica Seek
NMLS#2110132
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5 out of 5 Stars
Loan Officer: Chad Werner
NMLS#1100523
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5 out of 5 Stars
Heather was awesome. She guided me through the process perfectly. Always friendly and answered all of my my questions and concerns professionally. Neighbors Bank has been a major part of making a simple hard working man's dream come true. I'm a homeowner and it feels incredible.
Loan Officer: Heather Yackley
NMLS#1241088
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5 out of 5 Stars
Smooth
Loan Officer: Chad Werner
NMLS#1100523
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5 out of 5 Stars
Loan Officer: Tim Vieck
NMLS#2181144
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5 out of 5 Stars
Loan Officer: Chris Yackley
NMLS#2110129
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5 out of 5 Stars
Loan Officer: Jessica Jamison
NMLS#1542764
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5 out of 5 Stars
Loan Officer: Joey Mirth
NMLS#1965551
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5 out of 5 Stars
Yes totally recommend them!Working with Neighbors Bank was an outstanding experience from start to finish. As a first-time homebuyer, I had many questions and was required to provide numerous documents throughout the process. Brandon and David made every step smooth, stress-free, and easy to understand.No matter how many times underwriting requested additional information, they were always responsive, knowledgeable, and willing to help. They took the time to explain everything, kept me informed throughout the process, and ensured nothing fell through the cracks.Because of their professionalism, communication, and dedication, we were able to move through the loan process efficiently and close on our new home much faster than I expected. Their expertise and commitment to customer service gave me confidence every step of the way.I truly appreciate all of the hard work, guidance, and support Brandon and David provided during this important milestone in our lives. If you’re looking for a lender who genuinely cares about their clients and makes the home-buying process as seamless as possible, I highly recommend Neighbors Bank.Thank you, Brandon and David, for helping us achieve our dream of homeownership! — Simon Ford
Loan Officer: Brandon Grosse
NMLS#20915999
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5 out of 5 Stars
Rob and Samantha made my home-buying experience easy and stress-free. They were always responsive, knowledgeable, and supportive throughout the process. I truly appreciate their hard work and would highly recommend them to anyone looking to buy a home!
Loan Officer: Rob Parham
NMLS#1524830
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5 out of 5 Stars
Loan Officer: Christina Jordan
NMLS#2672750
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5 out of 5 Stars
I had the pleasure of working with Christina Jordan she was the only person who called and responded every time I needed assistance or a question. From the start to the end. As this was my 1st home purchase walked me through the whole thing. Eased my nerves and worries. A true customer relations person.
Loan Officer: Christina Jordan
NMLS#2672750
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4 out of 5 Stars
Loan Officer: Heather Yackley
NMLS#1241088
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5 out of 5 Stars
Loan Officer: Melissa Janke
NMLS#995505
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1 out of 5 Stars
Way too many issues. I'm 60 and have purchased many homes in the past. This was the worst experience I have ever had. Do not use them.
Loan Officer: Nathan Groves
NMLS#1096165
Response from Kaleb, Client Advocate :
We're disappointed to hear your experience did not meet your expectations, especially after having purchased several homes in the past. We understand how frustrating it must have been for this to stand out as your most difficult home financing experience. Thank you for sharing your feedback—we'd appreciate the opportunity to learn more about what happened.
clientadvocate@neighborsbank.com
833-919-1229 -
1 out of 5 Stars
I would not recommend Neighbors Bank. The lack of communication was terrible, they forgot to send the package to the title company on closing, and I never received a fully updated amount for closing costs until an hour after closing was schedule. I had to be late for closing due to having to go back to the bank and get another cashier's check made for a different amount for closing costs. While I couldn't be happier in my new home, I would never use this bank again. I was ignored on several emails and attempted to call several times with no reply.
Loan Officer: Christian Gentil
NMLS#2355963
Response from Kaleb, Client Advocate :
Congratulations on your new home, and thank you for taking the time to share your experience. While we're glad you reached the finish line, we're sorry the communication, closing delays, and last-minute changes to your closing costs made the process so frustrating. That's not the experience we want for our borrowers, and we'd appreciate the opportunity to learn more about your concerns.
clientadvocate@neighborsbank.com
833-919-1229