Unedited reviews from borrowers nationwide
6,154
Total Customer Reviews
96%
Would recommend Neighbors Bank
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I appreciate Marissa, Tiffani, Becca, and all the others behind the scenes working to get my loan through. They are a great team. Very professional, knowleadgeble, friendly, and easy to talk to. I will give them a beyond excellent review. They worked hard, and were quick to respond with any questions that I had. I will definitely recommend Neighbors Bank for anyone who is looking for a mortgage lender. Great team!
My team was incredibly helpful and courteous. My time frame was extended due to some complications with the sellers home purchase and they were super patient and kind throughout the entire process!
Bob Anderson is a gem! He was such a pleasure to work with. Recommend him to everyone!
My neighbor’s bank team was top notch when it comes to buying a home. Everybody was very helpful and knowledgeable from step one all the way to closing my home. I’m so happy to choose neighbors bank as my lenders
Neigbors bank did an awesome job helping us get our home.with the government shutdown they found a way to get another loan approved and get us closed thank you guys Mike and Sue
It was a very good experience. Thank You Neighbors Bank!!!!
Brittney and Ashley was great to work with on my home loan. The communication during the process was amazing.
Christian and Andrea and the whole team worked tirelessly to get my family and I into the home we wanted!! Buying a home is a hard process as a whole but with neighbors bank it was the easiest hardest process I’ve ever been through!
Bob started out simply a guy whose job it was to provide good customer service and help me qualify to get a loan, but from the first phone call he proved to be more. I have already recommended him to at least 5 people
They made everything so easy and led me through the process. Thank you!
Such an amazing experience . I love the communication from the start to the very end of the process. Mike and Rachel were terrific to work with. Always there for all of my questions through the whole process.
Jessica, Kara, and rest of team was great
My Loan Officer Kolby was very helpful. I feel like everything went as smoothly as I could hope for when buying a house. The fees that go along with getting the loan weren’t the cheapest here but the customer service and responsiveness were absolutely top notch.
I knew i wanted to finally own a home of my own at 53. My time to live, and that is exactly what they gave me. Essentially they gave me freedom and a feeling of being home for once in my life. Im not computer savy, but they were there every step of the way. If I got overwhelmed they would just talk me through it. Between the bank and my realtor I never felt alone in this process. Cant thank them emlnough , sincerely Stacy L Ewing
My experience was very good with neighbors bank. I read reviews so decided to go with them very glad I did.
Enjoyable experience thanks Chad!!!!! 10 stars alll the way.
Bentley and Madison were fantastic! Very responsive and always able to answer questions!
As a first time home buyer, I wasn't sure even where to start. All of the staff at Neighbors Bank were incredibly kind, helpful, and patient every step of the way, from the initial inquiry to after signing the final paperwork. They were always accessible and easy to reach when I had questions. I would work with them again in a heartbeat!
Our loan advisor was very personable and easy to communicate with!
Made home buying easy and was extremely good with communication.
Our loan team was amazing to work with. They really went above and beyond to help secure our loan. They worked with us and supported us through challenging and stressful moments, and got us approved. Tiffani and Marissa are a joy to work with! Thank you again!
I was a first time home buyer and was nervous about the process. Buying a home is long term commitment and investment in a person's life. While I have worked hard at building my fico score and saving funds to make a 20% down-payment and cover closing costs, etc, I also had a life time of other people's not so nice experiences with lenders they used, which added to my nervousness. I did plenty of research and narrowed it down to Neighbors Bank and my personal bank. In the end Neighbors won out. My loan coordinator and the rest of the team were professional, patient, thorough and a pleasure to do business with. They made me feel confident that i was in good hands. Closing on a house is nerve-wracking with all the timelines that must be followed to closing and even when processes seem to be running smoothly the slightest hiccup could delay closing dates by days. My lending team was on top of it and kept me up to date on the processes from start to finish. I was confident with their online process and security of information provided. It ended up being fairly simple. I think I spent more time signing a multitude of paperwork at closing than I did through any of the processes leading up to closing. My loan coordinator Reed Streuber provided valuable information through out the process and even after closing, provided me with timelines on when to expect payments etc I couldn't ask for a better experience with the biggest investment in my life!