Showing all 6,638 unfiltered reviews
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Kelley in Georgia Would Recommend
Never had a loan go this smoothly. Melissa Janke was always there to answer any questions and to advise me on what I needed to do.
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Kaleb in Missouri Would Recommend
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Patrick in Missouri Would Recommend
True professionals and a quick process. You would be hard pressed to find a better lender!
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Vernon in Arkansas Would Recommend
I would definitely recommend Neighbors Bank for a home loan Brain and Alex were both great to work with!
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Tony in Missouri Would Recommend
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Eric in California Would Recommend
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Joshua in Missouri Would Recommend
Jake and his team did a phenomenal job working with me on a new construction home. Their communication was top notch and the online portal was a hassle-free way for me to provide information and view and sign documents with just a couple clicks. They were able to get me down to the interest rate I was looking for and made sure that my escrow lines were set up correctly, which can be difficult for new home builds. I highly recommend them!
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Jason in Missouri Would Recommend
Very simple and easy. Great communication throughout the process.
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Christopher in Missouri Would Recommend
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Jeff in Connecticut Would Recommend
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Amanda in Missouri Would Recommend
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Dylan
Make sure you are given a timeline of when steps will be completed. Be prepared to call frequently and inquire on status of loan since the one displayed in the portal is misleading.
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Connie in North Carolina Would Recommend
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Lauren in North Carolina Would Recommend
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Christel in Arkansas Would Recommend
My loan team worked harder than I ever expected. These guys know there stuff when it comes to navigating through the home loan process. The portal makes the process so much easier to follow and understand. I felt Lee Franklin was there every step of the way!
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Nathan in New Hampshire Would Recommend
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Keith in Massachusetts Would Recommend
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Robert in Maryland Would Recommend
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Emrah in New Jersey Would Recommend
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Sharon in Virginia Would Recommend
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Paul in Missouri Would Recommend
I will absolutely use Neighbors Bank and Jessica for all of my mortgage needs in the future.
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Jessica in Missouri Would Recommend
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Darla in Oklahoma Would Recommend
Gail was excellent agent. I have issue with Joe McAlester (selling broker) as he changed property lot lines and building from what was originally listed after I had begun the buying process. I was told at a later date that the garage building at back of property would not remain on property which confused me. The garage and the whole back lot was excluded from the sale (listing) by Joe McAlester, after I made offer on home and I was unaware of actual lot size. The description or the lot size is not what I initially agreed too and now belongs to my neighbor. Even the police asked me what happened as some had been interested in buying home but noticed the property had been diced up. There is no place to drive and park now available on back lot now that lot was resized. I was in situation that I had to move and go forward with the sale and I did love house. I also found a sewage drain (white pipe) in the front yard that was not there when property was listed. I now experience flooding and my foundation is starting to sink - I understand the city fixed the football field at school next door because the flooding on football field interfered with football games. I do not know who to contact to look into this problem and I knew better than to do business with Joe McAlester, but again I loved the home and was out of time at current residence. When Gail mentioned that my neighbor had easement rights Gail was silenced from speaking more on subject and Gail also gave me keys that she thought went to separate garage building at back but keys didn\'t fit. Who do I contact to look into this issue? Darla Moran
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Allison in Pennsylvania Would Recommend
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Leah in Missouri Would Recommend
From the initial interaction with Jessica, to chatting with Kathryn while the loan was in processing, the entire process was so EASY and ENJOYABLE! Amazing customer service. 10/10 would recommend
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Ken in Missouri Would Recommend
Everything was easy and seamless.
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Kelly in Missouri Would Recommend
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Jason in Missouri Would Recommend
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Melinda in Missouri Would Recommend
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David in Missouri Would Recommend
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