Showing All 7,379 Unfiltered Reviews
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5 out of 5 Stars
Neighbors Bank was really efficient and everyone was so easy to work with. The customer service was top notch and it made our first home buying experience a pleasant one.
Loan Officer: Christian Gentil
NMLS#2355963
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5 out of 5 Stars
I really enjoyed working with Joey and Justinia. They really came in clutch when I needed them most. I wouldnt want anyone else in my corner when it comes to buying a house. I look forward to working with them when we decide to refinance.
Loan Officer: Joey Mirth
NMLS#1965551
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5 out of 5 Stars
There were a couple of hiccups in my deal that caused a couple of delays but the team working on things made everything go smoothly and got things done.
Loan Officer: Garret Ennenbach
NMLS#1968118
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5 out of 5 Stars
Neighbors Bank was definitely the best choice we made during the home buying process, I'm glad we were picky with who we chose!
Loan Officer: Garret Ennenbach
NMLS#1968118
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5 out of 5 Stars
Loan Officer: Kolby Hurt
NMLS#1751276
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4 out of 5 Stars
My loan officer and her colleagues we're great, very personal and personable as well as professional. I wish we didn't have all the hiccups but that was my only frustration throughout the process. I would definitely recommend them to friends and family
Loan Officer: Christina Jordan
NMLS#2672750
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4 out of 5 Stars
Loan Officer: Heather Yackley
NMLS#1241088
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5 out of 5 Stars
Loan Officer: Jessica Jamison
NMLS#1542764
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5 out of 5 Stars
Loan Officer: Chad Werner
NMLS#1100523
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4 out of 5 Stars
Loan Officer: Jon Youngman
NMLS#2569742
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4 out of 5 Stars
Loan Officer: Chris Yackley
NMLS#2110129
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2 out of 5 Stars
Very rough. Had to submit the same items multiple times. Multiple different agents. One telling us everything is good. Another telling us we still need to upload information we had already uploaded twice. Will note that Jessica was a star and did a great job helping us through the process.
Loan Officer: Jessica Seek
NMLS#2110132
Response from Kaleb, Client Advocate :
We’re sorry to hear your experience was so frustrating. Having to submit the same documents multiple times and receiving conflicting information from different team members is not the seamless process we strive to provide. We appreciate you recognizing Jessica’s efforts—she will be thrilled to hear she made a positive difference during a challenging experience. Thank you for sharing your feedback as it helps us improve.
clientadvocate@neighborsbank.com
833-919-1229 -
5 out of 5 Stars
Loan Officer: Derek Wilson
NMLS#2653342
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5 out of 5 Stars
Loan Officer: Melissa Janke
NMLS#995505
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5 out of 5 Stars
Reilly and Kimberly have been fantastic through this whole experience. Definitely look forward to working with them again.
Loan Officer: Reilly Aldrich
NMLS#2708386
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5 out of 5 Stars
Loan Officer: Bradley Larsen
NMLS#2708897
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5 out of 5 Stars
Loan Officer: Chris Yackley
NMLS#2110129
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4 out of 5 Stars
Loan Officer: Bryan Easterday
NMLS#2673114
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5 out of 5 Stars
I have been searching for a place that would make my first time buying a home smooth and easy as it can be. The first phone call I had with Neighbors Bank absolutely put my mind at ease and they immediately made the process easy and made sure I understood each and every step of the way. If I could give this company a higher rating, I 100% would! They made buying a home easier than I thought it ever could be!
Loan Officer: Joshua Falke
NMLS#2181237
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4 out of 5 Stars
They helped me in getting my first home also as nonresident in this country they made sure and help me for completing my files and documents
Loan Officer: Ashley Owens
NMLS#2653377
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5 out of 5 Stars
Loan Officer: Melissa Janke
NMLS#995505
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5 out of 5 Stars
Derek and Brittany did an amazing job at being proactive and keeping the line communication open for any questions. The process went very smoothly, and was able to lock a competitive rate. Closing went smoothly as well, funds were provided with no issue and closed within one day of the scheduled closing date. I would highly recommend neighbors as your lender!
Loan Officer: Derek Wilson
NMLS#2653342
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5 out of 5 Stars
Neighbors Bank made the financial side of our home buying process stupidly simple. Their team was quick, communicative, and thorough with every aspect of our purchase. The Credit team especially was a life saver during our home buying process. 10/10
Loan Officer: Jennifer Brown
NMLS#2653020
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5 out of 5 Stars
Emma and Brooks kept you updated on the entire process and explained everything very clearly. They were quick to respond with any questions or confusion I had.
Loan Officer: Brooks Rapp
NMLS#1660966
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5 out of 5 Stars
Had a great experience with Neighbors Bank from start to finish. The approval process was quick and straightforward, and their app is one of the best I’ve used—super intuitive with a clean, easy-to-navigate UI.Everything from pre-qualification to closing went smoothly, with clear communication the whole way through. They offer a wide range of loan options too, including rural development and FHA with down payment assistance, which made a big difference for us.Overall, an excellent experience—highly recommend Neighbors Bank if you’re looking for a lender that makes the process simple and efficient.
Loan Officer: John Gallagher
NMLS#2708377
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5 out of 5 Stars
Great overall experience!!
Loan Officer: Christopher Westphalen
NMLS#1162124
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5 out of 5 Stars
Kevin and David worked so hard helping me to qualify for a mortgage loan. They jumped through lots of hoops for me. Thank you Guys!
Loan Officer: Kevin Osterhaus
NMLS#1960695