Showing all 7,095 unfiltered reviews
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Yuselmi in Arkansas Would Recommend5 out of 5 Stars
Featured review from Feb 25, 2026
I am truly grateful that every single question I asked, it was answered with respect and in a manner that was understandable.
Loan Officer: Derek Wilson
NMLS#2653342
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James in Mississippi Would Recommend5 out of 5 Stars
Featured review from Feb 24, 2026
From the very beginning of the pre-approval process to the very end when I went to the closing table Mrs. Christina Jordan was very helpful throughout the whole process. She always explained things to where I could understand them and no matter when I had a question even on her off days she would answer me and try to help me. As hectic as buying a house is she made it as easy as possible. Couldn’t have asked for better help!
Loan Officer: Christina Jordan
NMLS#2672750
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Leslie in Arkansas Would Recommend5 out of 5 Stars
Feb 24, 2026
Loan Officer: Jacob Johannessen
NMLS#2515351
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Erin in Kansas Would Recommend5 out of 5 Stars
Featured review from Feb 24, 2026
As first time home buyers my husband and I were very nervous. Marissa and the team were very helpful during the entire process and helped us feel confident in buying our first home.
Loan Officer: Marissa Nichols
NMLS#902827
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Deborah in Mississippi Would Recommend4 out of 5 Stars
Feb 23, 2026
Loan Officer: Ashley Patterson
NMLS#2110130
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Khalil in Maine Would Recommend4 out of 5 Stars
Feb 23, 2026
Loan Officer: Todd Denny
NMLS#2673037
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Patricia in Louisiana Would Recommend5 out of 5 Stars
Featured review from Feb 23, 2026
I’m so grateful to have chosen Neighbors Bank for my recent home loan. Neighbors Bank truly stands out in its ability to offer a very efficient, expeditious, and user-friendly online loan process. I am grateful to have had the privilege to work with Neighbors Bank and highly recommend Neighbors to anyone looking for a home loan.
Loan Officer: Jennifer Brown
NMLS#2653020
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James in Kentucky Would Recommend5 out of 5 Stars
Feb 23, 2026
Loan Officer: Tim Vieck
NMLS#2181144
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Susan in Kentucky Would Recommend5 out of 5 Stars
Feb 22, 2026
Loan Officer: Tim Vieck
NMLS#2181144
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Kellie in Missouri Would Recommend5 out of 5 Stars
Feb 22, 2026
Loan Officer: Bryan Easterday
NMLS#2673114
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Rachael in Ohio Would Recommend4 out of 5 Stars
Feb 22, 2026
They were always ready to answer questions that I may had a concern with and updates me when stuff happens to get things done. Very respectful
Loan Officer: Bryan Easterday
NMLS#2673114
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Alexis in North Carolina Would Recommend4 out of 5 Stars
Feb 21, 2026
Though the process was a little stressful as first time homebuyer, Neighbors made easy, simple to understand and streamlined.
Loan Officer: Jacob Johannessen
NMLS#2515351
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Sunshine in Wisconsin Would Recommend5 out of 5 Stars
Feb 21, 2026
Loan Officer: Chad Werner
NMLS#1100523
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Ronda in Georgia Would Recommend5 out of 5 Stars
Feb 21, 2026
Loan Officer: Marissa Nichols
NMLS#902827
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Chandler in Texas Would Recommend4 out of 5 Stars
Feb 21, 2026
Loan Officer: Joshua Falke
NMLS#2181237
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Pernell in Pennsylvania Would Recommend5 out of 5 Stars
Feb 21, 2026
Loan Officer: Jessica Seek
NMLS#2110132
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Allison in Ohio Would Recommend5 out of 5 Stars
Feb 21, 2026
Loan Officer: Chad Werner
NMLS#1100523
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Sydni in Indiana Would Recommend5 out of 5 Stars
Feb 20, 2026
Loan Officer: Garret Ennenbach
NMLS#1968118
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Bonnie in Washington Would Recommend5 out of 5 Stars
Featured review from Feb 20, 2026
Absolutely great experience.We required assistance in stepping through the process from beginning to end as we were unsure .Everyone was so helpful,patient and kind. They explained each step to us and made buying our home an enjoyable experience. They went above and beyond . Big thanks to the whole team!!
Loan Officer: Paden Klein
NMLS#2589666
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Harmon in Minnesota Would Recommend5 out of 5 Stars
Featured review from Feb 19, 2026
The process was a bit long and complicated for FHA loan.
Loan Officer: Tim Vieck
NMLS#2181144
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Jeremy in Texas Would Recommend5 out of 5 Stars
Feb 19, 2026
Loan Officer: Joshua Falke
NMLS#2181237
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Jacob in Ohio Would Recommend5 out of 5 Stars
Feb 19, 2026
Loan Officer: Reed Steuber
NMLS#1842866
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Jacob in Texas Would Recommend5 out of 5 Stars
Featured review from Feb 19, 2026
The process was very easy and understandable.
Loan Officer: Garret Ennenbach
NMLS#1968118
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Brandon in Ohio Would Recommend5 out of 5 Stars
Featured review from Feb 17, 2026
Was a very time consuming process but the staff did a great job. Very positive attitudes that made the experience memorable and easy.
Loan Officer: Jennifer Brown
NMLS#2653020
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Samantha in West Virginia Would Recommend5 out of 5 Stars
Featured review from Feb 16, 2026
Josh and Julie were very helpful every step of the way. They were prompt with their responses and was able to help me close within a month. The process was smooth.
Loan Officer: Joshua Falke
NMLS#2181237
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Ryan in Idaho Would Recommend4 out of 5 Stars
Feb 16, 2026
I got the house I wanted with a fair enough rate to make me happy
Loan Officer: Miranda Phillippe
NMLS#2486151
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Eric in Arkansas Would Recommend5 out of 5 Stars
Feb 15, 2026
Loan Officer: Chad Werner
NMLS#1100523
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Shannon2 out of 5 Stars
Feb 15, 2026
I was very disappointed. The communication was poor and anytime I had a question, it would not be responded to for several days. They had 60 days to get everything together and 1 day before my scheduled closing, they had some errors that ended up delaying it an additional 4 days. I had submitted information, the same information several times (where did it go the first time?). I just feel that my personal experience with them was not the greatest. Perhaps others won't go through what I did.
Loan Officer: Christian Gentil
NMLS#2355963
Response from Kaleb, Client Advocate :
Thank you for sharing your experience. I’m truly sorry for the frustration you went through.
Delayed responses, repeated requests for the same documents, and especially a last-minute closing delay would be upsetting for anyone. After 60 days of preparation, you deserved a smooth and well-coordinated process. I understand why this left you feeling disappointed.
Your feedback matters, and we take it seriously. If you’re open to it, I would appreciate the opportunity to learn more and address your concerns directly.
clientadvocate@neighborsbank.com
833-919-1229 -
Jimmy in Missouri Would Recommend5 out of 5 Stars
Featured review from Feb 15, 2026
These guys make purchasing a house as simple as possible. Highly recommend!
Loan Officer: Rob Parham
NMLS#1524830
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