Neighbors Bank Reviews

Unedited reviews from borrowers nationwide

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5 out of 5 Stars

Evan in Missouri Would Recommend

Featured review from Mar 16, 2026

process was smooth and easy and my team was on top of it!

Loan Officer: Jessica Jamison

NMLS#1542764
5 out of 5 Stars

William in Ohio Would Recommend

Featured review from Mar 16, 2026

I was very grateful for Tim and his team for helping to get my first home

Loan Officer: Tim Vieck

NMLS#2181144
5 out of 5 Stars

Katie in Pennsylvania Would Recommend

Featured review from Mar 16, 2026

Buying a home was so stress free thanks to the staff and on line process offered through Neighbors Bank, Brittaney, Chad and Tyler were amazing to work with .

Loan Officer: Chad Werner

NMLS#1100523
4 out of 5 Stars

Austin in Illinois Would Recommend

Mar 16, 2026

Loan Officer: Chad Werner

NMLS#1100523
5 out of 5 Stars

Ethan in North Dakota Would Recommend

Mar 16, 2026

Loan Officer: Heather Yackley

NMLS#1241088
4 out of 5 Stars

Jaycee in Georgia Would Recommend

Mar 16, 2026

Loan Officer: Reilly Aldrich

NMLS#2708386
5 out of 5 Stars

Daniel in Ohio Would Recommend

Mar 16, 2026

Loan Officer: Marissa Nichols

NMLS#902827
5 out of 5 Stars

Madison in Virginia Would Recommend

Mar 15, 2026

Loan Officer: Garret Ennenbach

NMLS#1968118
5 out of 5 Stars

Christy in Missouri Would Recommend

Featured review from Mar 14, 2026

They were all very helpful and very good at explaining things.

Loan Officer: Garret Ennenbach

NMLS#1968118
4 out of 5 Stars

Adam in Maryland Would Recommend

Mar 14, 2026

Loan Officer: Joshua Falke

NMLS#2181237
5 out of 5 Stars

Owusua in Ohio Would Recommend

Featured review from Mar 14, 2026

My sister recommended Neighbors bank after using them in m two different occasions to purchase a home. Our experience was amazing. They were very responsive, transparent and made the process very easy for us. There were some last minute changes on the seller’s end but they still made it work. Jessica and Kara were amazing

Loan Officer: Jessica Jamison

NMLS#1542764
5 out of 5 Stars

Debbie in Texas Would Recommend

Featured review from Mar 14, 2026

Christina & Kristen were amazing! They helped us out a lot. You’re very blessed to have them working for you.

Loan Officer: Christina Jordan

NMLS#2672750
5 out of 5 Stars

Lanny in Vermont Would Recommend

Featured review from Mar 14, 2026

Great team who helped make our buying process easy

Loan Officer: Rob Parham

NMLS#1524830
5 out of 5 Stars

Dennis in Arkansas Would Recommend

Mar 14, 2026

Loan Officer: Jessica Seek

NMLS#2110132
5 out of 5 Stars

Nicholas in West Virginia Would Recommend

Mar 14, 2026

Loan Officer: Tim Vieck

NMLS#2181144
4 out of 5 Stars

Scott in Florida Would Recommend

Mar 13, 2026

Andrea and Justice we're very helpful in taking me from the beginning of the application process through the more challenging steps to get us through the approval process. With new job underway and the pending move and home purchase, the stress level never got to high. All in all I appreciated their patience and genuality and believe they bring good value to Neighbors Bank as well as having bright futures ahead. Keep up the good work. Scott and Mary Sehmann.

Loan Officer: Justice Page

NMLS#2653154
5 out of 5 Stars

Kevin in Missouri Would Recommend

Featured review from Mar 13, 2026

Kept me in the loop and explained things in a rational way (twice if needed) - Good going!

Loan Officer: Reed Steuber

NMLS#1842866
5 out of 5 Stars

Kimberly in Missouri Would Recommend

Mar 13, 2026

Loan Officer: Joshua Falke

NMLS#2181237
5 out of 5 Stars

Mark in Tennessee Would Recommend

Featured review from Mar 13, 2026

They are an were an awesome group to work with I’d sure use them again

Loan Officer: Derek Wilson

NMLS#2653342
5 out of 5 Stars

Brooke in Ohio Would Recommend

Mar 12, 2026

Loan Officer: John Gallagher

NMLS#2708377
5 out of 5 Stars

Denise in Virginia Would Recommend

Mar 12, 2026

Loan Officer: Jessica Seek

NMLS#2110132
5 out of 5 Stars

James in Illinois Would Recommend

Mar 11, 2026

Loan Officer: Rob Parham

NMLS#1524830
4 out of 5 Stars

Tera in Indiana Would Recommend

Mar 10, 2026

Loan Officer: Bryan Easterday

NMLS#2673114
4 out of 5 Stars

Debra in Michigan Would Recommend

Mar 9, 2026

Loan Officer: Paden Klein

NMLS#2589666
5 out of 5 Stars

Wesley in Georgia Would Recommend

Featured review from Mar 9, 2026

Neighbors Bank made it so easy for me. The employees I worked with, the loan officer (Rob Parham), and literally everybody (Nikki the realtor) were all very informative and answered all my questions quickly. The process was very smooth on my side. The system they use makes it easy to give them information. I highly recommend using Neighbors Bank.

Loan Officer: Rob Parham

NMLS#1524830
5 out of 5 Stars

Ethan in Indiana Would Recommend

Mar 8, 2026

Loan Officer: Christopher Westphalen

NMLS#1162124
4 out of 5 Stars

Samantha in Pennsylvania Would Recommend

Mar 8, 2026

Rob Pharm was one of the most helpful people. No matter the question I had I knew I could always go to him. Kept good contact during the long wait for closing. Even made it convenient with my work schedule which can be hectic. Lindy was super helpful, and even decorated our door when it was closing day! She was always available, and helped me understand what things mean, what prices were reasonable, and how to buy my first home. I’ll be forever thankful for your knowledge you passed along! Thank you

Loan Officer: Rob Parham

NMLS#1524830
3 out of 5 Stars

Jacob

Mar 8, 2026

Reed was absolutely awesome to work with. He answered all our questions and concerns as first time homebuyers. We kinda some issues with Alyssa D unfortunately. We were told that Alyssa would be taking over the loan process and all communication would be through her. So when the time came (multiple times) we had to reach out for clarification or information on where we were at in the process. I always had to reach out to Reed. Alyssa would only respond to emails. Other than the experience and communication issues with her, the rest of the buying process was great!

Loan Officer: Reed Steuber

NMLS#1842866

Response from Kaleb, Client Advocate :

Thank you for sharing your experience with us. We’re so glad to hear that Reed was awesome to work with and that he took the time to answer your questions and support you through the process—especially as first-time homebuyers. That kind of guidance can make a big difference, and we’ll be sure to pass your kind words along to him.

We also appreciate your honest feedback about the communication challenges you experienced during the transition to Alyssa. I’m sorry for the frustration that caused. Clear and consistent communication is so important during the loan process, and your feedback helps us continue improving the experience for our borrowers.

Congratulations on your new home, and thank you again for trusting Neighbors Bank to be part of such an exciting milestone!

clientadvocate@neighborsbank.com
833-919-1229