Showing all 7,035 unfiltered reviews
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Dale in Missouri Would Recommend5 out of 5 Stars
Featured review from Feb 6, 2026
Very friendly and knowledgeable staff. The Neighbors Bank portal is very user friendly which makes it much easier and faster for uploading documents, reviewing documents and communicating with the Loan Officer.
Loan Officer: Jessica Jamison
NMLS#1542764
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Rachael in Mississippi Would Recommend5 out of 5 Stars
Featured review from Feb 6, 2026
I recently worked with Neighbors Bank for my home purchase and I could not be happier with my experience. From start to finish, the team was wonderful—attentive to my needs and always available to answer my questions. They made what could have been a stressful process feel incredibly easy and straightforward. I was genuinely impressed by their professionalism and the care they showed throughout every step. Neighbors Bank went above and beyond to ensure that everything was handled smoothly, and I truly appreciated their dedication. Thanks to their support, I was able to purchase my home with confidence and peace of mind. I highly recommend Neighbors Bank to anyone looking for a lender who values customer service and makes the home buying process stress-free.
Loan Officer: Rob Parham
NMLS#1524830
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Thomas in Indiana Would Recommend5 out of 5 Stars
Featured review from Feb 6, 2026
My team is great! I was family not just a name. Knowledgeable friendly helpful all the best qualities Julia, Kellie and Cooper are awesome They were my support during the good and the bad Mostly all Good. Five GOLD Stars to all of them! Keep up the GOOD Work. Best of Luck to all.
Loan Officer: Cooper Allen
NMLS#170363
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Kamryn in Virginia Would Recommend5 out of 5 Stars
Featured review from Feb 5, 2026
Bentley Stilwell was absolutely outstanding during this tedious process! She made things easy, and communicated well throughout the whole process! Professional while still personable. Thank you Neighbors Bank for helping us with our first home purchase! 🏡
Loan Officer: Bentley Stilwell
NMLS#2355453
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Robin in Missouri Would Recommend5 out of 5 Stars
Featured review from Feb 5, 2026
Everyone I worked with at Neighbors were great. They did a good job of communicating all steps of our loan and answering any questions which helped us start and close the loan quickly with no issues.
Loan Officer: Jessica Jamison
NMLS#1542764
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Gabrielle in Alabama Would Recommend4 out of 5 Stars
Feb 5, 2026
Loan Officer: Jordan Legg
NMLS#2708514
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Veronica in Mississippi Would Recommend5 out of 5 Stars
Featured review from Feb 5, 2026
Our had an awesome team working with me throughout the lender process. Everyone was very kind and super helpful. Big shout out to Carina G., Tyler G., and Chad W. I can’t wait to recommend you all to friends and family that are interested in mortgage loans
Loan Officer: Chad Werner
NMLS#1100523
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Mark3 out of 5 Stars
Feb 5, 2026
Robert Anderson did a wonderful job. Was very helpful. He explained things. And was a joy to work with. But the rest of the team wasn't. They would ask for paperwork more than once. Certain things that they should have found on county websites they couldn't see. I had to have my realtor send it to them. Even insurance paperwork. They couldn't see information that they needed when it was there. Having a list of everything that they would need in a timely manner would have been a lot more helpful for the buyer. Not doing this everyday, don't know their procedures. So I feel something that should have taken. Maybe a few weeks took a lot more.
Loan Officer: Bob Anderson
NMLS#994072
Response from Kaleb, Client Advocate :
Thank you for sharing this. I’m so glad to hear Robert was helpful, thorough, and a joy to work with. I’ll be sure he sees your kind words!
I’m sorry the rest of the process felt repetitive and frustrating. You deserved clearer guidance and a more streamlined experience.
We truly appreciate your honest feedback — it helps us improve. If you’d like to talk through any part of your experience, I’d be glad to connect.
clientadvocate@neighborsbank.com
833-919-1229 -
Laurie in South Carolina Would Recommend4 out of 5 Stars
Feb 4, 2026
Kerry Alexander was very helpful and informative and the other Neighbors associates we worked with were helpful and informative.
Loan Officer: Kerry Alexander
NMLS#2653612
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Haley in Louisiana Would Recommend5 out of 5 Stars
Feb 4, 2026
Loan Officer: Chris Yackley
NMLS#2110129
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Leslie2 out of 5 Stars
Feb 4, 2026
Loan Officer: Kolby Hurt
NMLS#1751276
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Daniel in Tennessee Would Recommend5 out of 5 Stars
Feb 3, 2026
Loan Officer: Chad Werner
NMLS#1100523
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Charles in Iowa Would Recommend5 out of 5 Stars
Featured review from Feb 3, 2026
Everyone who helped us over the last 2 months was extreamly helpful. They stayed on top of everything so we could close on time and helped to get things at a price we could afford. They kept us up to date on the process as well and helped work with our realtor to get things done.
Loan Officer: Lee Franklin
NMLS#1990666
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Dylan in Missouri Would Recommend5 out of 5 Stars
Featured review from Feb 3, 2026
Alyssa was extremely helpful. Her communication between me, my loan officer Steve and the underwriting team was the absolute best. I had a great experience for buying my very first home.
Loan Officer: Steve Taurman
NMLS#1130035
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Terry in Minnesota Would Recommend5 out of 5 Stars
Feb 3, 2026
Loan Officer: Paden Klein
NMLS#2589666
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Kathryn in Colorado Would Recommend5 out of 5 Stars
Feb 2, 2026
Loan Officer: Tim Vieck
NMLS#2181144
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Jessica in Missouri Would Recommend5 out of 5 Stars
Feb 2, 2026
Loan Officer: Jessica Jamison
NMLS#1542764
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William in Missouri Would Recommend5 out of 5 Stars
Featured review from Feb 2, 2026
Rachel, Jessica, and Derek were amazing! As first-time home buyers, we were nervous and unsure of how the process would work, but the team at Neighbors Bank were always on the ready to answer our questions and made the whole process far more comfortable than we could have ever imagined. I am deeply appreciative of all that they have done for us, and I HIGHLY recommend Neighbors Bank! 15 out of 10!!
Loan Officer: Jessica Seek
NMLS#2110132
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Steve in California Would Recommend4 out of 5 Stars
Feb 1, 2026
It was a long process, but they got it done for me. It was great thank you
Loan Officer: Shannon Matlack
NMLS#982020
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Myron in Alabama Would Recommend5 out of 5 Stars
Feb 1, 2026
Loan Officer: Kevin Osterhaus
NMLS#1960695
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Robert in Ohio Would Recommend5 out of 5 Stars
Featured review from Feb 1, 2026
The entire team was awesome! Carina was assigned to originate my loan and explained and answered every question I had. For me, it was a very personal experience. She was so helpful and honest about which options I had and gave me her best assessment as to which options would fair against underwriting. I had absolutely no worries when it came to underwriting because of the knowledge and guidance Carina offered. She laid the foundation of trust which carried over to the rest of the team.
Loan Officer: Jessica Seek
NMLS#2110132
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James in Georgia Would Recommend5 out of 5 Stars
Featured review from Feb 1, 2026
Bentley and Nina was awesome. The most memorable moment was when I got the clear to close call.
Loan Officer: Bentley Stilwell
NMLS#2355453
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Tonia in Arkansas Would Recommend5 out of 5 Stars
Featured review from Jan 31, 2026
Everyone was extremely helpful and polite. They answered my questions, and never made me feel.as if I were a bother.
Loan Officer: Bradley Larsen
NMLS#2708897
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Justin in Missouri Would Recommend5 out of 5 Stars
Jan 31, 2026
Loan Officer: Jessica Jamison
NMLS#1542764
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Timbre in Indiana Would Recommend4 out of 5 Stars
Jan 31, 2026
Everyone was helpful and friendly from start to finish. Thank you!
Loan Officer: Joey Mirth
NMLS#1965551
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Landon in Michigan Would Recommend4 out of 5 Stars
Jan 31, 2026
Loan Officer: Marissa Nichols
NMLS#902827
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John in Ohio Would Recommend5 out of 5 Stars
Jan 31, 2026
Loan Officer: Jessica Jamison
NMLS#1542764
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Della in Ohio Would Recommend5 out of 5 Stars
Featured review from Jan 31, 2026
They are very informative and helpful! The process even with Underwriting went great! Highly recommend
Loan Officer: Joey Mirth
NMLS#1965551
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David in Illinois Would Recommend5 out of 5 Stars
Jan 31, 2026
Loan Officer: Travis Seitzinger
NMLS#2673107
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