Showing all 7,045 unfiltered reviews
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Lindsay in Missouri Would Recommend5 out of 5 Stars
Jan 26, 2021
Ashley was an excellent loan officer and moved the process along so quick, I can’t stop telling people about the service!
Loan Officer: Ashley Harris
NMLS#1106948
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Ray in Oregon Would Recommend5 out of 5 Stars
Jan 24, 2021
Stupendous lending experience, almost fully optimized for a remote experience (there is a very limited amount of physical paperwork that will require a physical signature, almost entire process leading up to closing is e-sign which is great). Expectations, deadlines, required tasks are all laid out in a very clear concise manner, the website is both easy to access and easy to use. 90% of the burden of the lending experience will be prep to make sure you have required docs in advance (or can gather them quickly), but assuming you yourself can be prompt and deliver quickly, the team moves everything through at shocking speeds and I never felt like we were delayed due to \"we have to wait on the paperwork\" etc.Having had a slightly long home buying journey having go through multiple potential homes before landing on \"the one\", I got to know my lending officer quite well (as well as one for partner coverage), and was able to dig a bit to discover what sounds to be quite a healthy office environment. Coming from a corporate office environment myself, I consider it an important aspect of a businesses overall health to get a glimpse into culture/atmosphere of those making the wheels spin (can\'t give loans without loan officers), and from my limited view, it sounds like they are at least happy with their office culture, although I cannot speak to work load (as I know I gave my loan officer waaaaay more work than she deserved).
Loan Officer: Melissa Janke
NMLS#995505
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Travis in Missouri Would Recommend5 out of 5 Stars
Jan 23, 2021
No better service will be given. These folks are the real deal!
Loan Officer: Jake Presti
NMLS#47922
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Charles in Nevada Would Recommend5 out of 5 Stars
Jan 23, 2021
Loan Officer: Carson Honse
NMLS#1808243
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Amber in Missouri Would Recommend5 out of 5 Stars
Jan 23, 2021
Loan Officer: Dave Lawson
NMLS#2049622
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Brently in Missouri Would Recommend5 out of 5 Stars
Jan 22, 2021
Between the loan officer, Melissa and the account manager Alex, I was taken care of from the first initial contact to the day I closed the loan. Not only was the delivery of the loan and process prompt and easy, it was touched by personal gifts to welcome me and my pets into our new home. I would recommend anyone who is looking to buy a home to connect with Melissa and her team for a streamlined process. I assure you, she alone will provide you with everything you need and so much more with the ease of the process and personalized touches along the way.
Loan Officer: Melissa Janke
NMLS#995505
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Alyssa in West Virginia Would Recommend5 out of 5 Stars
Jan 22, 2021
All documents were processed promptly. The web interface was easy to use. They even sent my kids surprise Christmas gifts which have already become favorites in our home.
Loan Officer: Melissa Janke
NMLS#995505
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Kevin in Pennsylvania Would Recommend5 out of 5 Stars
Jan 22, 2021
Loan Officer: Carson Honse
NMLS#1808243
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Chai in Maryland Would Recommend4 out of 5 Stars
Jan 22, 2021
Loan Officer: Melissa Janke
NMLS#995505
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Jared in Washington Would Recommend5 out of 5 Stars
Jan 21, 2021
Loan Officer: Melissa Janke
NMLS#995505
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Preston in Missouri Would Recommend5 out of 5 Stars
Jan 21, 2021
Loan Officer: Jessica Jamison
NMLS#1542764
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Amber in Kansas Would Recommend5 out of 5 Stars
Jan 21, 2021
Loan Officer: Jake Presti
NMLS#47922
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Austin in South Carolina Would Recommend5 out of 5 Stars
Jan 20, 2021
Loan Officer: Chris Service
NMLS#2049620
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Karen in Michigan Would Recommend5 out of 5 Stars
Jan 20, 2021
Melissa Janke and Sarah Treat made the process of getting a mortgage easy to digest. The steps to filling out the paperwork and getting necessary documents were broken down in digestible pieces as to not overwhelm their client. It was an easy flow.
Loan Officer: Melissa Janke
NMLS#995505
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Courtney in Kentucky Would Recommend5 out of 5 Stars
Jan 20, 2021
Neighbors Bank was extremely helpful throughout my entire house-buying process. I\'m a first time home buyer so I went in to the experience with a lot of apprehension, but they were GREAT about helping me through each step of the way, very clear in explaining what I needed to do, and very personable which made the process that much better! They truly cared. I cannot say this enough.
Loan Officer: David Nagel
NMLS#1248589
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Deborah in Tennessee Would Recommend5 out of 5 Stars
Jan 20, 2021
My home purchase loan process was the smoothest I\'ve ever experienced thanks to Neighbors Bank Loan Officer Jessica Jamison and Team Lead Chris Wappelhorst. I highly recommend both of them to anyone looking to finance the purchase of a home.
Loan Officer: Jessica Jamison
NMLS#1542764
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Lidio in North Carolina Would Recommend5 out of 5 Stars
Jan 20, 2021
Loan Officer: Justin Baden
NMLS#1542701
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Kelley in Georgia Would Recommend5 out of 5 Stars
Jan 19, 2021
Never had a loan go this smoothly. Melissa Janke was always there to answer any questions and to advise me on what I needed to do.
Loan Officer: Melissa Janke
NMLS#995505
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Kaleb in Missouri Would Recommend5 out of 5 Stars
Jan 19, 2021
Loan Officer: Jake Presti
NMLS#47922
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Patrick in Missouri Would Recommend5 out of 5 Stars
Jan 19, 2021
True professionals and a quick process. You would be hard pressed to find a better lender!
Loan Officer: Jessica Jamison
NMLS#1542764
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Vernon in Arkansas Would Recommend5 out of 5 Stars
Jan 19, 2021
I would definitely recommend Neighbors Bank for a home loan Brain and Alex were both great to work with!
Loan Officer: Brian Barber
NMLS#1865978
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Tony in Missouri Would Recommend5 out of 5 Stars
Jan 18, 2021
Loan Officer: Jessica Jamison
NMLS#1542764
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Eric in California Would Recommend5 out of 5 Stars
Jan 18, 2021
Loan Officer: Ashley Harris
NMLS#1106948
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Joshua in Missouri Would Recommend5 out of 5 Stars
Jan 18, 2021
Jake and his team did a phenomenal job working with me on a new construction home. Their communication was top notch and the online portal was a hassle-free way for me to provide information and view and sign documents with just a couple clicks. They were able to get me down to the interest rate I was looking for and made sure that my escrow lines were set up correctly, which can be difficult for new home builds. I highly recommend them!
Loan Officer: Jake Presti
NMLS#47922
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Jason in Missouri Would Recommend5 out of 5 Stars
Jan 15, 2021
Very simple and easy. Great communication throughout the process.
Loan Officer: Ashley Harris
NMLS#1106948
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Christopher in Missouri Would Recommend5 out of 5 Stars
Jan 14, 2021
Loan Officer: Ashley Harris
NMLS#1106948
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Jeff in Connecticut Would Recommend4 out of 5 Stars
Jan 14, 2021
Loan Officer: Dave Lawson
NMLS#2049622
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Amanda in Missouri Would Recommend5 out of 5 Stars
Jan 13, 2021
Loan Officer: Ashley Harris
NMLS#1106948
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Dylan1 out of 5 Stars
Jan 13, 2021
Make sure you are given a timeline of when steps will be completed. Be prepared to call frequently and inquire on status of loan since the one displayed in the portal is misleading.
Loan Officer: Lee Franklin
NMLS#1990666
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Connie in North Carolina Would Recommend4 out of 5 Stars
Jan 13, 2021
Loan Officer: Melissa Janke
NMLS#995505
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