Neighbors Bank Reviews
Unedited reviews from borrowers nationwide
6,300
Total Customer Reviews
96%
Would recommend Neighbors Bank
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Michael in Ohio Would Recommend
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Justin in Illinois Would Recommend
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Jordan in Kentucky Would Recommend
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Dania
Make sure to do plenty of research on your own. Neighbor’s bank will do the bare minimum to push you along. I’d recommend any other company.
Response from Kaleb, Client Advocate :
I'm truly sorry you had such a frustrating experience with us. The miscommunication about your course, the delay in closing, and lack of follow-through on the gift card are unacceptable. I'm especially sorry you didn’t feel prioritized or heard by our team—that’s not the experience we want any borrower to have.
I’d appreciate the chance to talk with you directly and help make things right. Your feedback matters, and we want to do better.
clientadvocate@neighborsbank.com
833-919-1229 -
Kurt in Indiana Would Recommend
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Cory in Louisiana Would Recommend
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Chris in Kentucky Would Recommend
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Amy in Montana Would Recommend
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Amanda in West Virginia Would Recommend
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Anne in Texas Would Recommend
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Mary in Mississippi Would Recommend
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Scot in Georgia Would Recommend
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Alex in South Carolina Would Recommend
Neighbors bank is a great mortgage company to work with and make everything easy to understand. They get back to you very quickly for any questions or concerns you may have. I would highly recommend them.
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Elizabeth in Florida Would Recommend
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Anthony in Virginia Would Recommend
The team at Neighbors are great to work with. They did everything to make sure my homebuying experience went as smooth as possible!
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Melissa in Florida Would Recommend
Kathryn and Jessica did a phenomenal job of assisting us with our recent purchase. The communication and set expectations were top notch! Easy, breezy, beautiful Neighbors Bank!
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Frances in Ohio Would Recommend
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Courtny in Georgia Would Recommend
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Michael in Michigan Would Recommend
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Tesa in Tennessee Would Recommend
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Jonathan in Michigan Would Recommend
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Joseph in Alabama Would Recommend
Neighbors was an excellent choice for me. I would recommend that you use Neighbors.
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Amber in Illinois Would Recommend
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Dylan in Virginia Would Recommend
As first time home buyers, we had a ton of questions as we approached our closing day. Both Khalil and Abbie were incredibly responsive and communicative. At every point in the process, we knew exactly what was needed from us, and they kept us in the loop regarding the status of our loan. The Neighbors website is also a pleasure to use. A 10/10 experience from start to finish.
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Jeff in Maine Would Recommend
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Ontario in Georgia Would Recommend
Loan coordinator Emma Lloyd was also very helpful during this process. Couldn’t have done it without her!
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Nicole in Nebraska Would Recommend
You can't go wrong with Neighbors Bank. They will get you in your home! Ask for Cecil Anderson! They are wonderful to work with!
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Lesli in Kentucky Would Recommend
Neighbors stayed on track with initial projected date to close while providing quality service. Chad and John were friendly, knowledgeable and great communicators making the nerve wracking process of buying a home a lot easier and less stressful. And bless their hearts, they had to put up with me so that was a job within a job! The website was easy to use and self explanatory making the underwriting component of securing a mortgage bearable. Overall a great experience, I would recommend using this financial institution without any hesitation.
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