Showing All 7,442 Unfiltered Reviews
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1 out of 5 Stars
Make sure you are given a timeline of when steps will be completed. Be prepared to call frequently and inquire on status of loan since the one displayed in the portal is misleading.
Loan Officer: Lee Franklin
NMLS#1990666
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4 out of 5 Stars
Loan Officer: Melissa Janke
NMLS#995505
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4 out of 5 Stars
Loan Officer: David Nagel
NMLS#1248589
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5 out of 5 Stars
My loan team worked harder than I ever expected. These guys know there stuff when it comes to navigating through the home loan process. The portal makes the process so much easier to follow and understand. I felt Lee Franklin was there every step of the way!
Loan Officer: Lee Franklin
NMLS#1990666
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5 out of 5 Stars
Loan Officer: Ashley Harris
NMLS#1106948
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5 out of 5 Stars
Loan Officer: Melissa Janke
NMLS#995505
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5 out of 5 Stars
Loan Officer: Melissa Janke
NMLS#995505
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5 out of 5 Stars
Loan Officer: Carson Honse
NMLS#1808243
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5 out of 5 Stars
Loan Officer: Kolby Hurt
NMLS#1751276
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5 out of 5 Stars
I will absolutely use Neighbors Bank and Jessica for all of my mortgage needs in the future.
Loan Officer: Jessica Jamison
NMLS#1542764
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5 out of 5 Stars
Loan Officer: Jessica Jamison
NMLS#1542764
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5 out of 5 Stars
Gail was excellent agent. I have issue with Joe McAlester (selling broker) as he changed property lot lines and building from what was originally listed after I had begun the buying process. I was told at a later date that the garage building at back of property would not remain on property which confused me. The garage and the whole back lot was excluded from the sale (listing) by Joe McAlester, after I made offer on home and I was unaware of actual lot size. The description or the lot size is not what I initially agreed too and now belongs to my neighbor. Even the police asked me what happened as some had been interested in buying home but noticed the property had been diced up. There is no place to drive and park now available on back lot now that lot was resized. I was in situation that I had to move and go forward with the sale and I did love house. I also found a sewage drain (white pipe) in the front yard that was not there when property was listed. I now experience flooding and my foundation is starting to sink - I understand the city fixed the football field at school next door because the flooding on football field interfered with football games. I do not know who to contact to look into this problem and I knew better than to do business with Joe McAlester, but again I loved the home and was out of time at current residence. When Gail mentioned that my neighbor had easement rights Gail was silenced from speaking more on subject and Gail also gave me keys that she thought went to separate garage building at back but keys didn\'t fit. Who do I contact to look into this issue? Darla Moran
Loan Officer: Brian Barber
NMLS#1865978
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5 out of 5 Stars
Loan Officer: Melissa Janke
NMLS#995505
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5 out of 5 Stars
From the initial interaction with Jessica, to chatting with Kathryn while the loan was in processing, the entire process was so EASY and ENJOYABLE! Amazing customer service. 10/10 would recommend
Loan Officer: Jessica Jamison
NMLS#1542764
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5 out of 5 Stars
Everything was easy and seamless.
Loan Officer: Ashley Harris
NMLS#1106948
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5 out of 5 Stars
Loan Officer: Ashley Harris
NMLS#1106948
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5 out of 5 Stars
Loan Officer: Kaleb Leeper
NMLS#1918055
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5 out of 5 Stars
Loan Officer: Justin Baden
NMLS#1542701
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5 out of 5 Stars
Loan Officer: Rachael Plaggenberg
NMLS#1956540
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4 out of 5 Stars
Loan Officer: Justin Baden
NMLS#1542701
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5 out of 5 Stars
Loan Officer: David Nagel
NMLS#1248589
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5 out of 5 Stars
A very pleasant experience. Everything went exceptionally smooth.
Loan Officer: Jessica Jamison
NMLS#1542764
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5 out of 5 Stars
Loan Officer: Kaleb Leeper
NMLS#1918055
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5 out of 5 Stars
Loan Officer: David Nagel
NMLS#1248589
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5 out of 5 Stars
Loan Officer: Melissa Janke
NMLS#995505