Showing All 7,180 Unfiltered Reviews
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5 out of 5 Stars
Jessica and Kathryn were absolutely amazing! They were responsive and explained everything carefully. No hiccups anywhere!
Loan Officer: Jessica Kelly
NMLS#1450320
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5 out of 5 Stars
Amazing people to work with. Ashley and alyssa were very very awesome
Loan Officer: Ashley Owens
NMLS#2653377
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2 out of 5 Stars
Very helpful
Loan Officer: Paden Klein
NMLS#2589666
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5 out of 5 Stars
Marissa, Ashley & Tiffani were an amazing team to work with - They kept me updated on the process, explained all of my loan information well and were overall very kind. I would highly recommend Neighbors Bank, especially as a first time home buyer!
Loan Officer: Marissa Nichols
NMLS#902827
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4 out of 5 Stars
Loan Officer: Melissa Janke
NMLS#995505
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5 out of 5 Stars
Loan Officer: Jessica Seek
NMLS#2110132
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5 out of 5 Stars
Loan Officer: Christina Jordan
NMLS#2672750
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2 out of 5 Stars
At first the experience was great. About 3 days before closing more and more things were needed that could have been gone over by underwriting a week beforehand. Because of this our closing date was pushed back by a week. Also the loan officer was hard for our realtor to get ahold of from time to time, customer service was great but in the future I would recommend underwriting getting documents and things they need in a timely manner. Rather then waiting till the last second to need confirmation on payments when my bank statement was sent 3 weeks prior.
Loan Officer: Lee Franklin
NMLS#1990666
Response from Kaleb, Client Advocate :
Thank you for sharing your experience. I’m glad to hear things started off well and that our customer service team was supportive—but I’m truly sorry for the last-minute requests and communication delays that added stress right before closing.
You’re absolutely right: document reviews should happen in a timely manner, and communication with your loan officer should be reliable. If there’s anything more I can do or if you’d like to talk further, I’m here to help.
clientadvocate@neighborsbank.com
833-919-1229 -
4 out of 5 Stars
Loan Officer: Christian Gentil
NMLS#2355963
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4 out of 5 Stars
Loan Officer: Ashley Patterson
NMLS#2110130
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5 out of 5 Stars
The people of neighbor’s bank have been phenomenal.
Loan Officer: Reed Steuber
NMLS#1842866
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5 out of 5 Stars
Loan Officer: Bentley Stilwell
NMLS#2355453
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5 out of 5 Stars
Loan Officer: Chris Yackley
NMLS#2110129
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5 out of 5 Stars
There were times, that I thought, would not get the home, because of the different steps it took to complete
Loan Officer: Lee Franklin
NMLS#1990666
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5 out of 5 Stars
Loan Officer: Bob Anderson
NMLS#994072
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5 out of 5 Stars
Loan Officer: Jessica Seek
NMLS#2110132
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5 out of 5 Stars
Loan Officer: Travis Seitzinger
NMLS#2673107
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5 out of 5 Stars
Chad,mario,and jd really made the experience easy to deal with great team to work with. I would highly recommend you guy's in the future thank you!
Loan Officer: Chad Werner
NMLS#1100523
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5 out of 5 Stars
Loan Officer: Marissa Nichols
NMLS#902827
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5 out of 5 Stars
It was my first time in a home and I was a little nervous, but Tim V. And the rest of the team were very informative and very helpful. And were always there when I needed them. Thank you NEIGHBORS BANK.
Loan Officer: Tim Vieck
NMLS#2181144
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5 out of 5 Stars
Everyone was great from the beginning with Carina to Jennifer and Lee . I was going to go with someone else but Carina was just such an incredible help and had so much knowledge. She treated me like family and that’s what matters. I was so afraid but she talked me through everything.
Loan Officer: Lee Franklin
NMLS#1990666
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5 out of 5 Stars
Neighbors bank made home buying so much easier with USDA, even amidst a government shutdown. I would absolutely recommend them to anyone looking for a great experience and knowledgeable lender for USDA!
Loan Officer: Rob Parham
NMLS#1524830
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5 out of 5 Stars
Great experience throughout the entire process.
Loan Officer: Lee Franklin
NMLS#1990666
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4 out of 5 Stars
Everyone was very helpful. Chad and Tyler both eased my mind a few times during the very stressful process. They always got back to me quickly when I had questions.
Loan Officer: Chad Werner
NMLS#1100523
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5 out of 5 Stars
Loan Officer: Jessica Jamison
NMLS#1542764
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5 out of 5 Stars
Everyone from my loan team did an exceptional job and helped me to understand the do's and dont's of buying my first home
Loan Officer: Tim Vieck
NMLS#2181144