Showing all 7,146 unfiltered reviews
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Cory in Missouri Would Recommend5 out of 5 Stars
Featured review from Jan 10, 2026
Great rates and prompt, friendly service!
Loan Officer: Jessica Jamison
NMLS#1542764
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Barbara in Kansas Would Recommend5 out of 5 Stars
Featured review from Jan 10, 2026
Right from the start I had someone to talk too and help me through this process. Maybe not the same person every time, but there was always someone that was taken care of my worries and what I needed to do next. I’m very happy with this service.
Loan Officer: Lee Franklin
NMLS#1990666
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Subarna in Alabama Would Recommend5 out of 5 Stars
Jan 10, 2026
Loan Officer: Lee Franklin
NMLS#1990666
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Joyce in Virginia Would Recommend5 out of 5 Stars
Featured review from Jan 10, 2026
We had put in 3 offers on houses and did not go through with them. We finally found the right house. Neighbors bank did all the work up on every house and never complained. They were great and I would highly recommend them.
Loan Officer: Melissa Janke
NMLS#995505
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Ashley1 out of 5 Stars
Jan 9, 2026
Kerry was incredibly helpful and amazing. Jenifer, however, was asking for paperwork attention very last minute consistently and we had to push back closing twice because of last minute needs that took forever to process. I felt that she did not communicate with me when she needed things or was waiting on things and needed me to follow up on them.
Loan Officer: Kerry Alexander
NMLS#2653612
Response from Kaleb, Client Advocate :
Thank you for your honest feedback. I’m so glad to hear Kerry was incredibly helpful—that means a lot to us. At the same time, I’m really sorry for the stress and delays you experienced due to last-minute requests and communication issues. That’s not the experience we want for our borrowers, and your concerns will be shared with our team so we can improve.
If there’s anything more you’d like to discuss or if I can support you in any way, please feel free to reach out.
clientadvocate@neighborsbank.com
833-919-1229 -
Roumelia in West Virginia Would Recommend3 out of 5 Stars
Jan 9, 2026
Loan Officer: Tim Vieck
NMLS#2181144
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Andrew in Alaska Would Recommend5 out of 5 Stars
Featured review from Jan 9, 2026
I'd like thank Gwen Spadie and her staff for bearing with me and giving me the boost l needed to accomplish the goal I was trying for.
Loan Officer: Gwen Spadie
NMLS#2461346
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Paula in Ohio Would Recommend5 out of 5 Stars
Jan 9, 2026
Very nice people to work with.
Loan Officer: Marissa Nichols
NMLS#902827
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Hunter in Oregon Would Recommend5 out of 5 Stars
Jan 9, 2026
Loan Officer: Christina Jordan
NMLS#2672750
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Morris in Georgia Would Recommend5 out of 5 Stars
Featured review from Jan 8, 2026
Very thorough process. Easy use of the portal. Melissa and Jonathan always kept us in the loop as to what was going during the whole process. Both are very knowledgeable in their field and assured us if we had questions or concerns. When we did have questions, they were both very prompt in getting back to us.They reached out to us the say of signing and even called us the day after congratulating us on our new home. I would definitely recommend Melissa and Jonathan and Neighbors Bank.
Loan Officer: Melissa Janke
NMLS#995505
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Gayle in North Dakota Would Recommend5 out of 5 Stars
Featured review from Jan 8, 2026
My team, Nathan and Andrea were awesome. I feel like they kept me informed and the process went smoothly. I recommend Neighbors Bank.
Loan Officer: Nathan Groves
NMLS#1096165
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Eric in Louisiana Would Recommend4 out of 5 Stars
Jan 6, 2026
Garret is great.
Loan Officer: Garret Ennenbach
NMLS#1968118
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Sarah in Missouri Would Recommend5 out of 5 Stars
Featured review from Jan 6, 2026
I had a great experience buying a home with Jessica and Courtney’s help!They were there every step of the way and made everything so easy! I’m thankful for the user experience on the app, alongside the people component (Jessica and Courtney) making sure I was taken care of and in the know the entire time. Thank you!
Loan Officer: Jessica Jamison
NMLS#1542764
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Brittany in Arkansas Would Recommend5 out of 5 Stars
Featured review from Jan 6, 2026
Justina and Chad were AMAZING. Helped guide me through all the ups and downs of underwriting. 10/10
Loan Officer: Chad Werner
NMLS#1100523
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Taylor in Florida Would Recommend5 out of 5 Stars
Jan 6, 2026
Loan Officer: Shannon Matlack
NMLS#982020
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Gabrielle in Missouri Would Recommend5 out of 5 Stars
Featured review from Jan 5, 2026
I can’t believe they completed the whole process in under a month just before our lease for the apartment we lived in ended. Super awesome!
Loan Officer: Jason Reddy
NMLS#2110137
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Raymond in Alaska Would Recommend5 out of 5 Stars
Jan 5, 2026
Very helpful every step of the way.
Loan Officer: Christian Gentil
NMLS#2355963
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Corey in Iowa Would Recommend5 out of 5 Stars
Featured review from Jan 3, 2026
They make the home buying experience as easy and stress free as possible
Loan Officer: Rob Parham
NMLS#1524830
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Matthew in Virginia Would Recommend5 out of 5 Stars
Featured review from Jan 3, 2026
It was a very easy and stress free experience. Everyone was very helpful and encouraging. I couldn’t recommend not them enough. Every person I spoke with was helpful and very professional. The entire process was smooth and efficient.
Loan Officer: Jessica Seek
NMLS#2110132
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James in North Carolina Would Recommend5 out of 5 Stars
Jan 2, 2026
Very friendly and helpful
Loan Officer: Andrew Barlow
NMLS#2653075
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Ryan in Missouri Would Recommend5 out of 5 Stars
Jan 2, 2026
Loan Officer: Jessica Jamison
NMLS#1542764
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Patience in Mississippi Would Recommend5 out of 5 Stars
Jan 2, 2026
Loan Officer: Garret Ennenbach
NMLS#1968118
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Nathaniel in Louisiana Would Recommend5 out of 5 Stars
Featured review from Jan 1, 2026
They were quick to get in touch with me. Everyone I talked to from beginning to end was very professional and helpful in every way. They explained everything to me along the way and made my first home buying experience a breeze.
Loan Officer: Joshua Falke
NMLS#2181237
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Justin in Michigan Would Recommend5 out of 5 Stars
Featured review from Jan 1, 2026
Devin was amazing. Abbie was delightful and knowledgeable. This was a stressful process made less so by a tremendous team.
Loan Officer: Devin Jenkins
NMLS#2653627
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William in Texas Would Recommend5 out of 5 Stars
Featured review from Jan 1, 2026
Neighbors Bank was the most upfront transparent and efficient lender i have worked with.
Loan Officer: Garret Ennenbach
NMLS#1968118
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Kathryn in Mississippi Would Recommend5 out of 5 Stars
Jan 1, 2026
Justice and Charles were amazing!!
Loan Officer: Justice Page
NMLS#2653154
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Kyle in Iowa Would Recommend5 out of 5 Stars
Jan 1, 2026
Loan Officer: Lee Franklin
NMLS#1990666
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Richard in Pennsylvania Would Recommend5 out of 5 Stars
Jan 1, 2026
Loan Officer: Gwen Spadie
NMLS#2461346
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Ashley in Mississippi Would Recommend5 out of 5 Stars
Featured review from Jan 1, 2026
Chad and Tyler were amazing in helping us with our mortgage. We hit a few bumps in the road, but they didn’t give up until we got in our house! Would highly recommend them. Thank you all for everything!
Loan Officer: Chad Werner
NMLS#1100523
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