Unedited reviews from borrowers nationwide
Total Customer Reviews
Would recommend Neighbors Bank
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Working with Neighbors Bank was a painless process. The team is very efficient and they took care of any and all questions I had during the process. They were available anytime I needed to reach out to them. I definitely recommend using Neighbors Bank for your home loan needs.
Definitely recommend NB for those who prefer a primarily digital experience for the home loan process.
I reached up several levels in my MLO chain and nobody would communicate with me. I have emails I sent with no replies. I had to do most of the work because of the incompetent lending team I was dealing with. Horrible customer service that will be disclosed to the NMLS registry.
I had no issues. My team was professional, organized and very easy to work with. I would highly recommend.
I was very confused about the whole process but neighbors bank pulled an entire team together so I didn't feel alone. They were great and I would highly recommend.
Happy I chose neighbors.
Neighbors Bank was very helpful to us. We were inexperienced and needed guidance. All contact with Neighbors Bank was positive and always professional and friendly.
Our loan team, especially Carson and Daryn, were absolutely PHENOMENAL! They answered all of our questions without ever making us feel like we were bothering them! They communicate so well and make first time home buying super easy! We could not have done this without them!