Unedited reviews from borrowers nationwide
5,233
Total Customer Reviews
96%
Would recommend Neighbors Bank
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I recently had the pleasure of working with Neighbors Bank for my first home purchase, and I cannot speak highly enough of their exceptional service. Despite the entire process being conducted online and through phone calls, Neighbors Bank provided me with personalized attention, expert guidance, and unwavering support every step of the way. Their user-friendly online platform streamlined the home buying journey, while their dedicated team, especially my loan officer Lee Franklin, went above and beyond to ensure a smooth and stress-free experience.I was impressed by Neighbors Bank's professionalism, transparency, and commitment to customer satisfaction. From the initial consultation to the closing, I felt informed, supported, and valued as a client. I highly recommend Neighbors Bank to anyone seeking a seamless and supportive home buying experience, whether online or in person. Thank you, Neighbors Bank, for making my dream of homeownership a reality.
Neighbors bank helped my dream of owning another home come true! I keep pinching myself as I sit in my beautiful home because I can’t believe it’s true! Thank you Neighbors bank you guys ROCK!!
Everything really flowed together and I enjoyed working with my team and enjoyed the simplicity of the process I went through. Thank you for everything! You have made it possible for me to own my very first home and save money doing so!
Scott Wilson and Tyler Grace are my guys. They did amazing! Will be reaching out to them again here when I'm ready to purchase the 3rd home.
My experience with neighbors bank was great. Thanks to my loan officer Mackenzie. She was awesome ready to help and answer any questions I have. I would surely recommend to my friends and family.
My loan team was phenomenal. Lee and John helped answer all my questions (and I had hundreds of questions) and walked me through the entire home buying process. I could not be happier with my experience with Neighbors Bank. They helped me become a homeowner, and I am very grateful for their professionalism as well as their friendly team. Thank you Lee and John for helping me turn a dream into a reality.
It was super quick and easy working with Jessica and Kara. They both made sure I always knew exactly where we were at throughout the process. Anytime I had a question for either one of them it was always answered within the same day!
Neighbors Bank has provided me with Great service. Being a first time home buyer I knew nothing. They educated me on home ownership. Walked with me all the way...
Early February 2024 I was at work in a hotel room just thinking about owning a home, decided to google search home loans and Neighbors bank popped up, to be completely honest I never thought I’d own a home in my life, but a few short questions and answers I had a pretty good idea of what I needed to do to boost credit score and the financial team even contacted me and told me what all to do and not to do to help. Tremendous help, I almost couldn’t believe it. Talked with Tim and then I was on a hunt for a house and to work more on the credit, a few weeks passed and Tim contacted me to see how everything was going and to see if I had found anything yet, which I haven’t due to being busy out of town for work and a stale housing market at my hometown. Shortly after I found my dream home, then I gave Tim a call, 31 days later I’m writing this review, sweaty and exhausted on my couch in my NEW home. 100/10 would recommend Tim, Tyler and the finance team at Neighbors as they made my dream come true!
Neighbors Bank made it fairly easy to understand what was required during our home buying process and our lenders responded very quickly to any questions we had and were very helpful in the whole process. I would definitely recommend neighbors bank to first time home purchases.
Overall, it was a great experience and we are so happy that we chose to move forward with Neighbors. We shopped around and Neighbors was the best option for us and we would recommend to anyone buying a home!
10000000000/10 is my vote for this bank as my team was just the best through all of our ups and downs and battles along the way they had my back and made me fell like family and that they were just as invested in my dream home as I was I couldn't have asked for better