Unedited reviews from borrowers nationwide
6,432
Total Customer Reviews
96%
Would recommend Neighbors Bank
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Neighbors Bank was the most upfront transparent and efficient lender i have worked with.
Devin was amazing. Abbie was delightful and knowledgeable. This was a stressful process made less so by a tremendous team.
They were quick to get in touch with me. Everyone I talked to from beginning to end was very professional and helpful in every way. They explained everything to me along the way and made my first home buying experience a breeze.
Justice and Charles were amazing!!
First time going threw the home buyer process but Bryan made the process super easy and non stressful
Travis was amazing!!
VERY smooth home buying experience from them. GREAT communication from the loan team, app/website was extremely user friendly and intuitive, and closing timeline/underwriting was fast (even with delays from USDA due to the shutdown).
Jessica and Kara went above and beyond! Thank you for everything!
Our VA IRRRL loan process was quick, painless, and saved us a nice amount on our monthly payment. The app is easy to use and and the staff is incredibly helpful and personable.
Responsive and thorough from start to finish.
Mckenzie we would say is the best. She was very helpful and informative with us through out the process. We are very thankful for all of her help and hard work.
We had so many ups and downs with our closing. Todd was so reassuring and positive during the entire experience.
Courteous, knowledgeable, time efficient and very helpful. Tim was awesome from day one along with the rest of the team. My family and I have so much to be thankful for and now Neighbors Banks is among those things.
The entire team made the experience of buying this home an amazing one. Very professional and courteous.
My team was Awesome! There were a few times I was confused or frustrated, but they knew what they were doing! They were happy, confident, and friendly at all times! From Chris at Pioneer, !to Jennifer, Marissa, Brittany, and Scott.at Nieghbors Bank, and my Realtor Betinna from Century 21 Elite! They all had my back! Got me a shorter Term, and lower Interest to boot! Like I said Awesome! I highly recommend! Thank you to my team!
Garret and his team worked tirelessly. There was issues with the insurance. They worked extremely hard and got everything out on time. highly recommend.
I loved how helpful they are. They were able to answer my questions before I even had to ask them. They were quick about getting back to me. They notified me about every documentation they requested and helped me get the proper information. They helped me write letters to the underwriters, get discounts, and explained all the rates and fees. Jennifer Brown was informative, efficient and quick. If I could change anything I would ask that they let the buyers know when they will be out of office so I knew who to contact directly but I bought my home during the holidays so it was nice to get into my home before Christmas. I felt supported and important to the employees at neighbors bank.