Showing all 6,663 unfiltered reviews
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Rp in Tennessee Would Recommend
The Neighbors bank team were GREAT in every way. We are truly grateful. Thank you.
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Bridgette in Ohio Would Recommend
I had an amazing experience with both Bryan and Julia. They both answered any and all questions I had and kept me updated as they could throughout the whole process! I would wholeheartedly recommend to anyone that asks!!
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Shylee in Texas Would Recommend
Very helpful to first time home buyers
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Rebecca in Missouri Would Recommend
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Stephen in Mississippi Would Recommend
My whole process in buying my house went smoothly with the help of everyone with neighbors bank. They were always willing to help and answer any questions I had.
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Sarah in Maryland Would Recommend
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Cody in Nebraska Would Recommend
Tim and the team made this process smooth and I’d do it again with them. -Cody B
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Jennifer in Pennsylvania Would Recommend
They were very supportive and helped me through the home buying process.
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Amin in Missouri Would Recommend
Smooth closing from start to finish. Neighbors Bank online system was very easy to use, communication was concise and timely, and the team was confident and knowledgeable. They also explored every scenario to improve my terms—highly recommend!
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Mary in Texas Would Recommend
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Jason in Kentucky Would Recommend
My actual loan officer Kolby was great. I did have trouble getting a finalized list of documentation concerning the USDA process. I did frustrated multiple times. It took close to 6 months to complete. If it wasn’t for Kolby I would have backed out.
Response from Kaleb, Client Advocate :
Thank you for sharing your experience. I’m so glad to hear that Kolby provided great support throughout your loan process. Having someone you can rely on during such an important milestone can make a big difference, and we truly appreciate you recognizing his efforts.
I’m also sorry to hear about the frustration you experienced while trying to get a finalized list of documentation for the USDA process. I understand how challenging and discouraging it can feel when things take longer than expected, especially during a six-month process. Your feedback is important, and we’ll be sure to share it with our team so we can continue improving communication and clarity for our borrowers.
We’re grateful you stayed the course, and we appreciate you trusting Neighbors Bank to help you reach the finish line.
clientadvocate@neighborsbank.com
833-919-1229 -
Cameron in North Carolina Would Recommend
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Lixan in Georgia Would Recommend
Jason Reddy and Max Humpf have been key participants and helpers throughout the entire process, and I couldn't have asked for a better team to stand behind me in this process, they made it seem a lot simpler and more streamlined than I would've thought it was going to be. If this is the team helping you, rest assured, you're in the best possible hands!
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David in Missouri Would Recommend
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Deon in South Carolina Would Recommend
It was a very memorable moment...Thanks to Heather this a highlight of my life
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Ashley in Alabama Would Recommend
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Yuselmi in Arkansas Would Recommend
I am truly grateful that every single question I asked, it was answered with respect and in a manner that was understandable.
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Colton in Oklahoma Would Recommend
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Erva in New Hampshire Would Recommend
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James in Mississippi Would Recommend
From the very beginning of the pre-approval process to the very end when I went to the closing table Mrs. Christina Jordan was very helpful throughout the whole process. She always explained things to where I could understand them and no matter when I had a question even on her off days she would answer me and try to help me. As hectic as buying a house is she made it as easy as possible. Couldn’t have asked for better help!
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Leslie in Arkansas Would Recommend
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Erin in Kansas Would Recommend
As first time home buyers my husband and I were very nervous. Marissa and the team were very helpful during the entire process and helped us feel confident in buying our first home.
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Deborah in Mississippi Would Recommend
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Khalil in Maine Would Recommend
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Patricia in Louisiana Would Recommend
I’m so grateful to have chosen Neighbors Bank for my recent home loan. Neighbors Bank truly stands out in its ability to offer a very efficient, expeditious, and user-friendly online loan process. I am grateful to have had the privilege to work with Neighbors Bank and highly recommend Neighbors to anyone looking for a home loan.
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James in Kentucky Would Recommend
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Susan in Kentucky Would Recommend
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Rachael in Ohio Would Recommend
They were always ready to answer questions that I may had a concern with and updates me when stuff happens to get things done. Very respectful
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Kellie in Missouri Would Recommend
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Ronda in Georgia Would Recommend
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