Neighbors Bank Reviews
Unedited reviews from borrowers nationwide
6,198
Total Customer Reviews
96%
Would recommend Neighbors Bank
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Darci in Wisconsin Would Recommend
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Robert in North Carolina Would Recommend
Bentley and Madison were fantastic! Very responsive and always able to answer questions!
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Joshua in Missouri Would Recommend
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Libby in Nebraska Would Recommend
As a first time home buyer, I wasn't sure even where to start. All of the staff at Neighbors Bank were incredibly kind, helpful, and patient every step of the way, from the initial inquiry to after signing the final paperwork. They were always accessible and easy to reach when I had questions. I would work with them again in a heartbeat!
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Lucas in West Virginia Would Recommend
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Mark in Louisiana Would Recommend
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Shirley in Pennsylvania Would Recommend
They were all very helpful with everything and very nice to work with
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Kassidy in South Dakota Would Recommend
Made home buying easy and was extremely good with communication.
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Jeremy in Ohio Would Recommend
Easy process to apply and the app was very helpful in keeping track of all of my documents and tasks.
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Sharon in Georgia Would Recommend
Garret with Neighbors Bank Mortage was always on top of everything and was there for all of my ridiculos questions, worries, and concerns. If you are lucky enough to get assigned to his care, you too will be happy with Neighbors.
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Sierra in Indiana Would Recommend
Our loan advisor was very personable and easy to communicate with!
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Ryan in Pennsylvania Would Recommend
Our loan team was amazing to work with. They really went above and beyond to help secure our loan. They worked with us and supported us through challenging and stressful moments, and got us approved. Tiffani and Marissa are a joy to work with! Thank you again!
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Teri in Oklahoma Would Recommend
I was a first time home buyer and was nervous about the process. Buying a home is long term commitment and investment in a person's life. While I have worked hard at building my fico score and saving funds to make a 20% down-payment and cover closing costs, etc, I also had a life time of other people's not so nice experiences with lenders they used, which added to my nervousness. I did plenty of research and narrowed it down to Neighbors Bank and my personal bank. In the end Neighbors won out. My loan coordinator and the rest of the team were professional, patient, thorough and a pleasure to do business with. They made me feel confident that i was in good hands. Closing on a house is nerve-wracking with all the timelines that must be followed to closing and even when processes seem to be running smoothly the slightest hiccup could delay closing dates by days. My lending team was on top of it and kept me up to date on the processes from start to finish. I was confident with their online process and security of information provided. It ended up being fairly simple. I think I spent more time signing a multitude of paperwork at closing than I did through any of the processes leading up to closing. My loan coordinator Reed Streuber provided valuable information through out the process and even after closing, provided me with timelines on when to expect payments etc I couldn't ask for a better experience with the biggest investment in my life!
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David in Alaska Would Recommend
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Daniel in North Carolina Would Recommend
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Bernard in West Virginia Would Recommend
I had a great experience with neighbors bank my team worked hard on my loan and closing I would recommend them to any body that's interested in buying a home and thanks a million to my team we thank all of you great work 😊😊😁
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Thomas in Minnesota Would Recommend
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William in Virginia Would Recommend
Jacob, Lee, and Max were all incredibly helpful and attentive to our needs as first time home buyers! If this wasn’t our forever home, I’d request them all next time!
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Izaiah in Oklahoma Would Recommend
Great help
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Michael in Missouri Would Recommend
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Christopher in Vermont Would Recommend
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Janet in Ohio Would Recommend
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Kaitlyn in Kansas Would Recommend
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Allison in Wisconsin Would Recommend
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Michael in Pennsylvania Would Recommend
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Dustin in Kentucky Would Recommend
Shannon Matlack and Alyssa made the process smooth with clear communication and expectation. Was a pleasure working with them.
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Sandra in Montana Would Recommend
the communication channel and accessibility to the people who were responsible for my account were top notch!
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Adrian in Georgia Would Recommend
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Ann in Arkansas Would Recommend
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Jade in Minnesota Would Recommend
Melissa Janke is the best! Very thoughtful, detailed, and helpful. Couldn't have done this huge change without her. Wish that she was able to do everything in regards to the homebuying process. Very trustworthy, sweet, and easy to work with. She truly is someone I can put my confidence in. Neighbors bank provided a quick and reliable process to close. The communication and website are very easy to use and expedite services
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