Unedited reviews from borrowers nationwide
6,152
Total Customer Reviews
96%
Would recommend Neighbors Bank
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The home buying process was made so simple and easy with neighbors bank.
Everything was fast and with a reliable customer service
Outstanding Performance from Beginning to End ! Enjoyed Easy online boarding . Also Loan agent was always available to answer any questions!
This review may only be used under the following conditions: Please only use my initials D.A. in the review as I work for a federal judge and may not endorse anything that may be attributed to the judge. No other identifying information may be used that would compromise my identity in the review. Thank you!Paden Klein was friendly, responsive, professional and largely anticipated the questions I had and information I needed. I reached out to him on August 6 with no House in mind and explained that I wanted to close on September 12 because my lease was ending shortly thereafter. Paden understood and let me know he would do his best, but set realistic target of closing in 30 days. In fact, but for an unforeseen occurrence that was no one’s fault, we could have gotten it done in under 30 days. A minor setback pushed the closing out nearly two weeks. Paden and Jenifer Almazan were in touch and helping to keep things moving every step of the way.I stumbled upon Neighbors Bank quite by accident and couldn’t have made a better decision for my mortgage. Thank you!
My loan officers were Lane and Bently. Lane built my file, combed through it with a fine tooth comb, went through every option with me, worked to clarify/clear all issues early in the process, so that when I made an offer everything went smoothly. Bentley was with me through the closing paperwork and process, making everything seamless. We closed on time with no issues. I am thankful for my team at Neighbors Bank, they made my home buying experience a great experience.
Lane, Jd, and Jessica were very friendly and helpful through the whole process. Lane was the man! On guiding me through the process with everything making it super easy and also explaing and educating me on things i didnt understand! 100% recommend these guys! Thank you all for the help on my first house! ❤️
Delightful people to work with. Always gave a fast and prompt response to any questions. Was always pleasant to talk to.
Super quick response times! Was super impressed
Neighbors Bank went above and beyond to make this process smooth. I struggled with insurance and they managed to help me with that too. GREAT EXPERIENCE!
Everyone was very helpful, great fast response from the whole team, everyone was so easy to work with. I would recommend them to anyone.
I would recommend neighbors bank. They were very helpful and informative with other forms and information needed anytime. I had a question. I could just reach out I Mr. Bob Anderson and JD Parks were very helpful.
Jason and Max made our home buying experience flawless. They went above and beyond to make sure everything was ready for the date we needed to close by. Very responsive and friendly. Truly felt like a neighbor.
Neighbors bank made my mortgage experience easy and hassle free. They were so helpful and easy to work with every step of the way. Thank you so much!!!!!
This battle was tough but we kept telling ourselves we got this and we can do it. after all we were very satisfied with everything they have done for us it was definatly worth the wait. we are now settling down in our forever home and I couldn't be more blessed by the ones who made our dreams come true. thank you 😊
Tim and Austin were by far the best professional team that I’ve ever worked with as far as anything that I’ve ever purchased. They were there every step of the way and was always a phone call away . I will always do business with neighbors bank moving forward
We love our loan team. Our LO Jessica and our LC Kara worked so quickly to help us purchase our first home last year and did the best job taking care of us as we did our first refinance this year. Our team was easy to talk to, quick to respond, and just as pumped as we were to help us in our first home buying journey. Thank you for making it an easy and wonderful experience!
Stressful but worth it