Showing all 7,093 unfiltered reviews
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Lauri in Florida Would Recommend5 out of 5 Stars
Jul 1, 2026
Loan Officer: Logan Wilham
NMLS#2709026
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Emma in Oklahoma Would Recommend5 out of 5 Stars
Featured review from Jul 1, 2026
I found Ashley M and Tim V very help, Tyler G was also helpful he was just very hard to get ahold of. But over all a great experience and would recommend!
Loan Officer: Tim Vieck
NMLS#2181144
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Kimberli in Missouri Would Recommend5 out of 5 Stars
Jul 1, 2026
Loan Officer: Jessica Jamison
NMLS#1542764
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Bernard in Kentucky Would Recommend5 out of 5 Stars
Featured review from Jun 30, 2026
Very helpful and great people to work with during the process 👍
Loan Officer: Chad Werner
NMLS#1100523
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James in Kansas Would Recommend5 out of 5 Stars
Jun 30, 2026
Loan Officer: Tim Vieck
NMLS#2181144
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Sharleen1 out of 5 Stars
Jun 30, 2026
My husband and I have the absolute worst experience with neighbors bank. People would not call us back. They kept getting our information mixed up when they did call us back. It seemed like they wanted to argue with us. We will never ever use neighbors bank again.
Loan Officer: Chad Werner
NMLS#1100523
Response from Kaleb, Client Advocate :
We're sorry to hear your experience left you and your husband feeling so disappointed. Providing responsive, respectful service is important to us, and we regret that we fell short. Thank you for sharing your feedback—it helps us identify where we need to improve. If you're willing, we'd appreciate the opportunity to learn more about your experience.
clientadvocate@neighborsbank.com
833-919-1229 -
Bryce in Missouri Would Recommend3 out of 5 Stars
Jun 30, 2026
Loan Officer: Jessica Jamison
NMLS#1542764
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Christopher in Illinois Would Recommend3 out of 5 Stars
Jun 30, 2026
Loan Officer: Steven Boehme
NMLS#2708448
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Scott in Utah Would Recommend5 out of 5 Stars
Jun 29, 2026
Loan Officer: Mike Kane
NMLS#2295187
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Lori in Kentucky Would Recommend4 out of 5 Stars
Jun 28, 2026
Garret was great! He helped my get pre-approved for a home loan at a time when my credit was not the greatest, but improving. I liked how the site let me know where I was at in the loan process and any items needed were clearly stated in the to do list.
Loan Officer: Garret Ennenbach
NMLS#1968118
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Deanna in Indiana Would Recommend5 out of 5 Stars
Jun 28, 2026
Loan Officer: Christian Gentil
NMLS#2355963
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Shannon in Alabama Would Recommend5 out of 5 Stars
Featured review from Jun 27, 2026
Matt and Cecil did great and were very patient and understanding. They made the process a understanding and simple as possible. I can't recommend enough.
Loan Officer: Matt Dick
NMLS#2772970
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Ryan in Iowa Would Recommend5 out of 5 Stars
Featured review from Jun 27, 2026
I hadn't planned to buy a home so after my career promotion, but life changed, so my German Shepherd and I needed to move into a home quickly. Neighbors Bank was top notch throughout the entire loan process. Jaime helped me determine what loan options existed and which to choose. Samantha and Chad guided me through the loan application and underwriting. I was a first-time homebuyer with only fair credit, so I had many questions and nerves. All 3 of them were helpful, responsive, and very competent. They were integral in ensuring I closed with no issues or surprises and on-time. I highly recommend Neighbors Bank to everyone looking at a home purchase, and especially to those who - like me - didn't think that option existed.
Loan Officer: Chad Werner
NMLS#1100523
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Jason in Tennessee Would Recommend4 out of 5 Stars
Jun 27, 2026
The experience we have with Neighbors Bank was a good one for our first home. We didn’t know what to expect. It took a little bit longer than expected, but overall it was a great experience.
Loan Officer: Garret Ennenbach
NMLS#1968118
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Jace in Louisiana Would Recommend5 out of 5 Stars
Jun 27, 2026
Loan Officer: Rob Parham
NMLS#1524830
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Guadalupe in Missouri Would Recommend5 out of 5 Stars
Featured review from Jun 27, 2026
This was our second time closing with Jessica and Kara at Neighbors Bank. We love working with them. They make the process so easy. They’re always quick to answer all my questions and concerns. Would highly recommend this AWESOME team.
Loan Officer: Jessica Jamison
NMLS#1542764
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Lance in Iowa Would Recommend5 out of 5 Stars
Jun 26, 2026
Loan Officer: Heather Yackley
NMLS#1241088
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Jennifer in Illinois Would Recommend5 out of 5 Stars
Jun 26, 2026
Loan Officer: Jessica Jamison
NMLS#1542764
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Jill in Colorado Would Recommend4 out of 5 Stars
Jun 26, 2026
Loan Officer: Kevin Osterhaus
NMLS#1960695
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Sydney in Illinois Would Recommend5 out of 5 Stars
Featured review from Jun 26, 2026
Neighbors bank always responded in a timely matter to any of my questions. They always had thorough answers to why concerns or questions I had. They walked me through every step of the way and even helped me in the beginning. Ashley M, was such a huge help in us being able to get approved for a loan as my boyfriends credit was lower at the time she gave us the advice and what to do to get where we are today and we own our house now!
Loan Officer: Tim Vieck
NMLS#2181144
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Jennifer in Oklahoma Would Recommend4 out of 5 Stars
Jun 26, 2026
Loan Officer: Bentley Stilwell
NMLS#2355453
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Eric in North Carolina Would Recommend5 out of 5 Stars
Featured review from Jun 26, 2026
Staff was very friendly and helpful, they guided me every step of the way and made the process go as smoothly as possible
Loan Officer: Bentley Stilwell
NMLS#2355453
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Kyle in Ohio Would Recommend5 out of 5 Stars
Jun 26, 2026
Loan Officer: Chad Werner
NMLS#1100523
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Hilary in Illinois Would Recommend5 out of 5 Stars
Featured review from Jun 26, 2026
Working with the A+ Loan team! Everything about the process was so easy from start to finish. I love the ease of the app for easy uploads and the access I have to the team anytime! Thank you!
Loan Officer: Jessica Jamison
NMLS#1542764
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BRIAN1 out of 5 Stars
Jun 25, 2026
When you had to call the supervisor just so you can actually communicate with the senior loan officer that is not a great experience. When you have the scent in multiple documents of the same information, because your system or the employee of neighbors didn't get it. That's not a great experience. When you're closing day is missed by two and a half weeks.That's not a great experience. When you're a rate that was locked for 30 days and was not extended by neighbor's bank due to negligence. And they had to buy it down to where I had it locked in cause.They messed up yet again.That's not a great experience. When you're told that you have to get more stuff done on your well inspection as per the small print at the bottom of the page, and then when you call to find out who they talk to and it's not required. That's not a great experience. And honestly, there's more that also made it a not a great experience. I would not recommend the pain and suffering that I went through to anyone else going through this process with nabors bank.
Loan Officer: Heather Yackley
NMLS#1241088
Response from Kaleb, Client Advocate :
Thank you for taking the time to share your experience. We're disappointed to hear about the communication challenges, repeated document requests, closing delays, and confusion you encountered throughout your loan process. We understand how stressful buying a home can be, and we're sorry we added to that stress. Your feedback is important to us, and we'd appreciate the opportunity to learn more about your experience.
clientadvocate@neighborsbank.com
833-919-1229 -
Victoria in Pennsylvania Would Recommend4 out of 5 Stars
Jun 25, 2026
Hit a few bumps in the road, but overall a pleasant experience.
Loan Officer: Brent Emerson
NMLS#2750103
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Millon in Virginia Would Recommend5 out of 5 Stars
Featured review from Jun 24, 2026
Heather and max made a great team to work with. They answered every question and concern, they guided me along the way and gave me options to make things work. I’m extremely happy with the service I received.
Loan Officer: Heather Yackley
NMLS#1241088
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Gary in North Dakota Would Recommend5 out of 5 Stars
Featured review from Jun 24, 2026
Easygoing , super helpful people 👏
Loan Officer: Chad Werner
NMLS#1100523
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