Showing all 7,050 unfiltered reviews
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Brendan in Missouri Would Recommend
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Michael in Maryland Would Recommend
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Meghan in Florida Would Recommend
Jessica, Kara, and the entire team were absolutely amazing. From application to clear to close, was only TWO weeks, including weekends. We felt so taken care, every step of the way. HIGHLY RECOMMEND!!!!
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Benjamin in Missouri Would Recommend
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Jimmie in Florida Would Recommend
Joey Mirth was our loan officer and he was great! Any questions we had were answered and he was there for us every step of the way.Kimberly Ford, our loaning coordinator was wonderful too! She was quick to respond and was very helpful.Both were on top of everything and made sure we were comfortable and worked with us.We are first time home buyers and had a great experience and definitely will recommend Neighbors Bank to friends/family.
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Hunter
The first person I worked with Aylex was very polite and wonderful to work with she answered all questions I had and worked really hard to get back with me as soon as possible. Once my loan got transferred from her everything went mostly smooth until the last couple of weeks. I called multiple times with no call back, sent emails that were not replied to in a timely manner. It’s all worked out now I just got irritated with lack of communication
Response from Kaleb, Client Advocate :
Thank you for sharing your experience. We’re delighted to hear that Aylex made such a positive impression and provided the responsive, attentive service you deserved early in the process. We’ll be sure to recognize her efforts.
At the same time, we sincerely apologize for the communication challenges you experienced during the final weeks of your loan journey. We understand how frustrating it can be when calls are not returned and emails are not answered promptly, especially during such an important and time-sensitive process. While we’re glad everything ultimately worked out, we appreciate you bringing this to our attention so we can work to improve the consistency of communication throughout the entire loan experience.
clientadvocate@neighborsbank.com
833-919-1229 -
Amber in Ohio Would Recommend
My neighbors bank team was absolutely fantastic on helping me purchase my first home. They were very helpful and extremely patient with me as I had chose not to use a realtor and had lots of questions. It was a great experience!
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Eddy in Georgia Would Recommend
We did a lot of research prior to settling with Neighbors Bank. Neighbors Bank made the process as quick as possible. They were very responsive and professional.
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Daniel in Missouri Would Recommend
Jessica was extremely responsive during the entire process! She proactively communicated and ensured we understood each step. Kara was equally responsive and ensured everything stayed on track!
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Chase in Kentucky Would Recommend
The whole team made the process easy and ensured that we met the goal for the closing date.
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Jacob in Missouri Would Recommend
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Antonio in California Would Recommend
Working with Keri Bender and Cecil Anderson was an absolute game-changer for my home mortgage process. From our very first conversation, they made what is usually a stressful and overwhelming experience feel like an absolute breeze.
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Rynda in Missouri Would Recommend
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Angie in Oklahoma Would Recommend
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Amanda in Missouri Would Recommend
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Thor in Nevada Would Recommend
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Haley in Illinois Would Recommend
Where very helpful and great at explaining everything and made the process quick and easy.
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Albert in Indiana Would Recommend
Garrett was very patient and assisted me with navigating what was required of me.When I became overwhelmed he became more determined.I highly recommend and have recommended utilized neighbors bank.
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Darcie in Iowa Would Recommend
I really thought it was a long shot when I applied for a home loan through neighbors bank. I was initially denied but Ethan gave me detailed instructions on what I needed to get cleared off my credit and a plan to increase my credit score. He was so incredibly helpful and supportive! And within just a few short months I was approved!! I’m still in shock but living in and absolutely loving my new home thanks to all of the lending team that walked me through the steps of owning my first home. I can’t thank this bank enough!!
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Rosie in Mississippi Would Recommend
The team at Neighbors Bank is the most committed, devoted, loyal, steadfast, unwavering, etc., team I have ever talked to. I only saw there pictures, but I felt goodness, especially working with Justin and Justina.There are still memorable moments of my journey, and I still waits for phone calls and emails from them, but I realize this is the end of that journey.Thank you Justin and JustinaI need to find the first gentleman name who got it all started, thanks to him.Rosie and Charles
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Piyada in Arkansas Would Recommend
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Clay in Georgia Would Recommend
Working with Nathan Groves at Neighbors Bank was one of the best parts of our home-buying experience. Since we chose not to use a realtor, there were a lot of moving pieces and questions throughout the process, and Nathan consistently stepped in to help explain things that honestly went beyond what a lender is required to do. He was extremely responsive, patient, and knowledgeable from start to finish. Whether it was helping us understand timelines, paperwork, closing steps, or what to expect next, he made sure we never felt lost during the process. It never felt transactional — he genuinely cared about making sure everything went smoothly and that we understood what was happening at every stage. Buying a home without a realtor can feel overwhelming at times, but Nathan made the experience far less stressful. I’d highly recommend Nathan Groves and Neighbors Bank to anyone looking for a lender who goes above and beyond for their clients.
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Hannah in Indiana Would Recommend
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Armando in Iowa Would Recommend
Neighbors bank helped me achieve a dream of mine . I never imagined owning my own home , the customer service from everyone at neighbors bank made the house buying process easy and understandable.
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Heather in Illinois Would Recommend
Devin Jenkins and Tiffani Kovaks are wonderful!! We had some major credit problems and they helped us get through them to close on our new home. I would like to thank them for all their hard work and dedication to make my husband's and my dream come true to be home owners.
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Kole in Iowa Would Recommend
Loan agents were very helpful and had great communication throughout the whole process. Had a few hiccups along the way but they managed to help guide me through it!
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