Neighbors Bank Reviews
Unedited reviews from borrowers nationwide
6,174
Total Customer Reviews
96%
Would recommend Neighbors Bank
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Dustin in Kentucky Would Recommend
Shannon Matlack and Alyssa made the process smooth with clear communication and expectation. Was a pleasure working with them.
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Sandra in Montana Would Recommend
the communication channel and accessibility to the people who were responsible for my account were top notch!
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Adrian in Georgia Would Recommend
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Jade in Minnesota Would Recommend
Melissa Janke is the best! Very thoughtful, detailed, and helpful. Couldn't have done this huge change without her. Wish that she was able to do everything in regards to the homebuying process. Very trustworthy, sweet, and easy to work with. She truly is someone I can put my confidence in. Neighbors bank provided a quick and reliable process to close. The communication and website are very easy to use and expedite services
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Allison in Wisconsin Would Recommend
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Michael in Nevada Would Recommend
Our loan officer was awesome really helped out a lot. The whole loan process was a big pain in the ass. In the rural area where we were at made it difficult, and there were a ton of hoops to jump through, maybe more than normal? I don’t know. Overall though neighborsbank was quick with their communication and quick and trying to get the process done.
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Jordan in Missouri Would Recommend
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Dawn in Missouri Would Recommend
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Jillian in Oklahoma Would Recommend
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Ava in North Carolina Would Recommend
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Patricia in Ohio Would Recommend
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Jamie in South Carolina Would Recommend
The experience was effortless and stress free. I’ve bought real estate before and this time was the best experience.
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Andrew in Ohio Would Recommend
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Larry in Kentucky Would Recommend
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Kayla in Missouri Would Recommend
Every step of the process was seamless. My realtor had said that they were one of the easiest banks she's dealt with and we were her last home closing before retiring!
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Beverly in Louisiana Would Recommend
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Kendra in Oklahoma Would Recommend
Keri, Becca, JD, and Tim were all great!!! They eased my stress and worry and helped make this process as less painless as possible. They communicated every single detail big and small.
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Kim in Alabama Would Recommend
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Charles in South Carolina Would Recommend
The home buying process was made so simple and easy with neighbors bank.
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Ted in Missouri Would Recommend
The attention to detail and the responsiveness really stood out to me when working with my team at Neighbor’s. Clear directions and communication throughout made the process so simple. They also saved me a ton of money over competitors so that didn’t hurt. Would use again and again and again.
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Karey in Mississippi Would Recommend
Outstanding Performance from Beginning to End ! Enjoyed Easy online boarding . Also Loan agent was always available to answer any questions!
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Amaury in Minnesota Would Recommend
Everything was fast and with a reliable customer service
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Ryan in Illinois Would Recommend
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D in Missouri Would Recommend
This review may only be used under the following conditions: Please only use my initials D.A. in the review as I work for a federal judge and may not endorse anything that may be attributed to the judge. No other identifying information may be used that would compromise my identity in the review. Thank you!Paden Klein was friendly, responsive, professional and largely anticipated the questions I had and information I needed. I reached out to him on August 6 with no House in mind and explained that I wanted to close on September 12 because my lease was ending shortly thereafter. Paden understood and let me know he would do his best, but set realistic target of closing in 30 days. In fact, but for an unforeseen occurrence that was no one’s fault, we could have gotten it done in under 30 days. A minor setback pushed the closing out nearly two weeks. Paden and Jenifer Almazan were in touch and helping to keep things moving every step of the way.I stumbled upon Neighbors Bank quite by accident and couldn’t have made a better decision for my mortgage. Thank you!
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Rebecca in Alabama Would Recommend
My loan officers were Lane and Bently. Lane built my file, combed through it with a fine tooth comb, went through every option with me, worked to clarify/clear all issues early in the process, so that when I made an offer everything went smoothly. Bentley was with me through the closing paperwork and process, making everything seamless. We closed on time with no issues. I am thankful for my team at Neighbors Bank, they made my home buying experience a great experience.
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Bernard in Wisconsin Would Recommend
Lane, Jd, and Jessica were very friendly and helpful through the whole process. Lane was the man! On guiding me through the process with everything making it super easy and also explaing and educating me on things i didnt understand! 100% recommend these guys! Thank you all for the help on my first house! ❤️
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Nicholas in Arkansas Would Recommend
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Jesse in Oklahoma Would Recommend
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