Unedited reviews from borrowers nationwide
5,659
Total Customer Reviews
96%
Would recommend Neighbors Bank
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Neighbor’s Bank has been incredibly pleasant to work with. Ashley Patterson and Abbie Maislin have been amazing to have on my team! They made the entire process, start to finish, very easy!! Any and all questions were answered promptly, completely and they made us always feel welcomed, and not a burden, as we always wondered different things when it came to the home buying process. Thank you SO much Ashley and Abbie!!
Abbie, Tyler, and the rest of the team were great! They were very responsive and also consoling throughout the entire process. Thank you again to Neighbors Bank!
Neighbors bank got us our home loan! AND down payment assistance! We are so thankful! The only issue we had was a lack of communication. At times we wouldn't receive a response for days, and several times we never got a response at all during the process. Our real estate agent was so responsive and communicative with us, that it was very stressful when we would send messages, emails, and phone calls to the lender but not hear anything back for days or again sometimes not even at all. At the end we closed with the help of neighbors bank, so that's what matters most.
I had a good experience with Neighbors Bank. They helped me finance my first home. Even when we were out of town and had to get extra info for loan approval they got us through it all. Thank you.
Neighbors Bank was a great bank to work with through the whole process. We would definitely use them again.
As a first time home buyer I was overwhelmed with the prospect of securing a home loan, but then I connected with Neighbors Bank. The entire process was done online which was a huge benefit! I was in constant contact with my loan officer from start to finish and Melissa took time to explain the loan process in an easy to understand manner. She and Abbey were great to work with!!
Our experience with Neighbors Bank was terrific. The home buying process can be grueling. They do everything to alleviate the stress that comes with making this type of purchase. Their online tools were very helpful and their To-Do list makes sure you don’t miss anything. I highly recommend Neighbors Bank!
Neighbors Bank was a great lender and very easy to work with! I like the portal and seeing the "to dos" that I needed to complete.
Scott and Rachel were amazing to work with. They made the process as stress free as possible and was even able to have us close early. Very responsive to questions and quick to help or explain anything needed.
Very easy to work with. Super organized! Very professional and detailed oriented!!!
Jessica and Kara worked seamlessly together to make sure we took care of any issues and closed on time! The checklist made it easy to make sure I was doing my part, as well!
Couldn’t have asked for easier or better! The team was available for every tiny question. The text option made communication easy and quick. Mackenzie was there for us in every way! The website made it so easy to get information back and forth. Seriously 10 out of 10 recommend!!!
I had an incredible buying experience at Neighbors Bank. The entire process was easy, quick and on point in every way. My brokers Chad and Madison stood with me every step of the way. I’ll be back in the future to purchase home #2.