Unedited reviews from borrowers nationwide
6,337
Total Customer Reviews
96%
Would recommend Neighbors Bank
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My loan team was amazing!! I never thought I would get thanks my dream of owning a home happen and Jessica, Kara and my wonderful agent Amber did miracles to help me find a place to call my own and got me closed before the thanksgiving holiday.
The team was great, took time to answer all our questions and was very helpful
If it was not for the team at neighbors bank, we would not have our dream home. We probably could have bought SOMETHING somewhere, but this was our dream house. Reed and Allison moved heaven and earth to get us to closing in 24 days. The whole way, we were able to consult and discuss options with the team, without any judgement or impatience. Neighbor's was able to find programs and mortgage products that were total game changers. I will never recommend another mortgage lender.
I’ve gone with Neighbors twice for a mortgage and they offer the best deal without any negotiation or hassle.
From buying my home to refinancing it later, my loan officer and the bank were incredible partners. Professional, efficient, and always looking out for my best interest. I gladly recommend them to anyone.
All three of my persons were great. Here are my persons, Jennifer Brown, Lee Franklin, and Tyler Grace were super great.
Garret Ennenbach went above and beyond for me. His communication was prompt and consistent, and he made sure I understood every part of the loan process. As a first-time buyer, that meant everything to me. Garret was reliable, knowledgeable, and truly dedicated to helping me succeed. Highly recommend his services!
The group at Neighbors bank made the whole home buying process easy! Without a realtor, home buying may be tricky, but with neighbors bank it was clearly laid out in a “to do” list form, with help finding company’s and explaining the process! Highly recommend Garret and his team when it comes to home buying with neighbors bank!
They were all very friendly and very helpful, they made my dreams of being a homeowner a reality.
Great bank to work with for FHA loans
The Neighbors Bank team helped me through the entire process of buying my first home. From preparing for the pre-approval to closing they worked closely with me to keep everything on track.
Lack of communication when changes were made, went to closing and our realtor called while we were in the parking lot to tell us the lenders hadnt sent over paperwork yet. Had to reschedule closing. Random people getting added into the process so never knowing who you are talking to.
Thank you for sharing your experience, and I’m truly sorry for the frustration you went through. A delayed closing and poor communication—especially at such a critical moment—is unacceptable, and I completely understand how upsetting that must have been. I’d appreciate the chance to look into this further and help however I can.
Please feel free to reach out to me directly.
clientadvocate@neighborsbank.com
833-919-1229
We had the pleasure of working with Bob Anderson and he was very helpful, informative and caring about our home purchase! He was always available and willing to breakdown and talk with us about any questions we had .
Khalil and Kara are the best to work with. They make the process seamless. Thank you both!!
The loan team answered all of my questions. It was a super quick process
Jennifer Brown is an amazing asset, going out of her job title on many occasions to make our home loan happenJennifer Brown needs a promotion or a raise!