Unedited reviews from borrowers nationwide
5,887
Total Customer Reviews
96%
Would recommend Neighbors Bank
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Paden blew it out of the water, he answered all questions that we had and at any time of day. Feels good to be able to call late and night just go get a response. Emma did an amazing job responding via email as well! Paden not only was helpful through the whole process but showed up to our closing !!! He helped get it done and stayed late on a Friday just so we could get our keys. Will use neighbors bank again for our next home.
As a first time home buyer, I felt like everything was handled and set out in a simple step by step manner. The whole process was much easier than I expected.
The application process was not difficult. It did tend to seem a little drawn out at times and this mainly due to coordination of tasks between all involved parties. Everyone was very professional, very pleasant on the phone and banking app worked great for uploading docs.
Using Neighbors Bank for obtaining a mortgage was wonderful. Everything was online and easily accessible. The process was straightforward and quick overall.
Khalil was fantastic. As a first-time home buyer, he made the process extremely easy and understandable. I feel like he truly cared and went the extra mile to make sure that we had a great experience. I would highly recommend.
Kolby and Julia were amazing to work with. They answered all our questions quickly and even answered over the weekend at times. They were so helpful as we navigated buying a house for the first time. I’d recommend them to anyone! They always made sure we understood everything and were so helpful when we didn’t.
I almost didn't buy a house. But Tim kept asking me if I found a house yet. After 6 months I finally made an offer on a house. The whole process with Neighbors was easy and they had everything done on time and closed on the date I had set.
As a first time homebuyer, navigating a home loan was very daunting, but from getting a pre-approval all the way to closing, my loan officer and loan coordinator at Neighbors Bank were helpful, kind, knowledgeable, and reassuring. I would recommend this mortgage company to my friends and family!
Neighbors bank loan team has been above and beyond professional. Garret Ennenbach and the loan team worked tirelessly to accommodate all our needs and expectations to close on our new property. We had interest in two previous properties but backed out, because of structural issues. The loan team continued to support us while we were seeking other homes. Number three was the charm and Neighbors bank thanked us for giving them the opportunity to work with us. We want to thank Garret Ennenbach and the loan team for all their help.
Throughout the whole process was super easy to talk about anything during the process
Shannon and Lindsey were very helpful and worked with me through the entire process. We ran into some bumps and hiccups along the way and they kept at it until we found a way to make it work. I’m now a first time homebuyer thanks to them. I’d definitely recommend them and Neighbors Bank!
Quick, Easy, and Professional. Really enjoyed working with them.
Neighbors Bank made it possible, I keep getting asked how I came across the bank. The rate was the best anywhere, even lenders couldn’t believe it.You’re my go to any day.. Thank You.
Joshua and Justina were great. They kept me updated on anything that changed or any forms that needed filled out. All in all I would rate that team a 10 out of 10
They made hoe buying easy!
Working with Neighbors Bank was easy and seamless.
I would highly recommend Neighbors to anyone, but more specifically someone who is interested in using a USDA loan to acquire a rural property. Everyone involved in the process were incredibly helpful and insightful about the entire process of securing a loan.
Jessica and Kara did an amazing job! They were easy to work with. They helped guide me with every step of the home buying process. I can’t recommend them enough!
Shannon Matlock and Nina Ecker were amazing to work with through neighbors bank. They literally held my hand through the whole process on buying my first home. They were so patient and kind during a stressful process. Would 10 out of 10 recommend them.
Easy going and was able to work with what I needed .