Neighbors Bank Reviews
Unedited reviews from borrowers nationwide
5,904
Total Customer Reviews
96%
Would recommend Neighbors Bank
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Rachelle in Michigan Would Recommend
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Jamie in Oklahoma Would Recommend
The staff/agents were all great and quick to respond. There were a lot of steps involved in the paperwork for the loan (which is normal), but they made it as easy as possible.
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Morgan in Nebraska Would Recommend
My experience was good. I knew nothing about the house and loans but they work with me. The whole time kept contact with me. Make sure I did everything I need to do to get the loan and just got a house.
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Daryl in Alabama Would Recommend
Garrett was wonderful. He walked me through the process every step of the way. I didn't really think I made enough money to qualify for a pre-approval, but I did . I have now closed on the house and moved in. It is so nice to get out of the apartment. Thank you Garrett.
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Megan in New Jersey Would Recommend
Both Paden and Julia were fantastic, explained everything and always available. They made a quick closing for me and my family happen. I would use them again and again!
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Dorothy in Delaware Would Recommend
The loan officers made everything clear regarding the loan. The expectations were laid out and I received immediate feedback regarding the loan progression.
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Starlet in Kansas Would Recommend
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Toby in Missouri Would Recommend
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Tempie in Georgia Would Recommend
The entire experience from starting the loan to closing the loan was great. The people were extremely helpful and the web page associated with my loan was easy to use. I would use Neighbors Bank again.
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Carrie in Maryland Would Recommend
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Rebecca in Indiana Would Recommend
They went above my expectations.
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Supassorn in Michigan Would Recommend
We are poor couple and we are senior. It's not easy to buy a house. But Neighbor bank makes our dream come true. Thank you so much to everyone help us and make it for us.
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Teena in Indiana Would Recommend
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Johanna in Pennsylvania Would Recommend
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Tammy in Arkansas Would Recommend
I lost my first house bc of an easement problem that could not be solved. I lost around 2,000. So on my second property, Neighbors paid for my inspection. Lane Blalock is a remarkable loan officer. Thank you Lane!
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Caroline in Arkansas Would Recommend
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Cody in Indiana Would Recommend
As a first time home buyer, I felt like everything was handled and set out in a simple step by step manner. The whole process was much easier than I expected.
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Jose in Iowa Would Recommend
Paden blew it out of the water, he answered all questions that we had and at any time of day. Feels good to be able to call late and night just go get a response. Emma did an amazing job responding via email as well! Paden not only was helpful through the whole process but showed up to our closing !!! He helped get it done and stayed late on a Friday just so we could get our keys. Will use neighbors bank again for our next home.
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Robert in Missouri Would Recommend
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Mindy in Pennsylvania Would Recommend
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Gabriel in Pennsylvania Would Recommend
Using Neighbors Bank for obtaining a mortgage was wonderful. Everything was online and easily accessible. The process was straightforward and quick overall.
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Joseph in North Carolina Would Recommend
Khalil was fantastic. As a first-time home buyer, he made the process extremely easy and understandable. I feel like he truly cared and went the extra mile to make sure that we had a great experience. I would highly recommend.
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Chris in West Virginia Would Recommend
The application process was not difficult. It did tend to seem a little drawn out at times and this mainly due to coordination of tasks between all involved parties. Everyone was very professional, very pleasant on the phone and banking app worked great for uploading docs.
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Lacey in Minnesota Would Recommend
Kolby and Julia were amazing to work with. They answered all our questions quickly and even answered over the weekend at times. They were so helpful as we navigated buying a house for the first time. I’d recommend them to anyone! They always made sure we understood everything and were so helpful when we didn’t.
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Benjamin in Kansas Would Recommend
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Jennifer in Pennsylvania Would Recommend
As a first time homebuyer, navigating a home loan was very daunting, but from getting a pre-approval all the way to closing, my loan officer and loan coordinator at Neighbors Bank were helpful, kind, knowledgeable, and reassuring. I would recommend this mortgage company to my friends and family!
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Yves in Maine Would Recommend
Neighbors bank loan team has been above and beyond professional. Garret Ennenbach and the loan team worked tirelessly to accommodate all our needs and expectations to close on our new property. We had interest in two previous properties but backed out, because of structural issues. The loan team continued to support us while we were seeking other homes. Number three was the charm and Neighbors bank thanked us for giving them the opportunity to work with us. We want to thank Garret Ennenbach and the loan team for all their help.
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Jayme in Montana Would Recommend
I almost didn't buy a house. But Tim kept asking me if I found a house yet. After 6 months I finally made an offer on a house. The whole process with Neighbors was easy and they had everything done on time and closed on the date I had set.
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