Unedited reviews from borrowers nationwide
6,063
Total Customer Reviews
96%
Would recommend Neighbors Bank
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You mean is amazing. We loved every single one of them. They where always there to answer any question, help with confusion, and work with us throw all the issues to get us to the final stage
Tim & JD were amazing at answering all my questions and getting me to closing. It wasn’t an easy one to complete and I tried other lenders but only Neighbor’s Bank could get me with the loan I wanted within the price range I could afford. They helped me from start to finish and were very responsive. They have even helped me with questions after closing. Thank you all for your hard work!
Thanks to payden Klein and Emma Loyd they was amazing at helping me through the loan process. They was fantastic with everything and communicated well. Im happy to habe went through Neighbors Bank! Thanks for everything, happy home buyers here!
I am a first time home buyer and did not have a lot of knowledge about buying a home. Abbie and Melissa have been great to work with. They walked me through all the steps and made sure to get everything I needed for closing on my house. They were always available when I had questions.
Neighbors bank helped me make my dreams come true. I was trying to but a house for a while and it was so difficult, but once I found Neighbors bank everything went smooth. I totally recommend!
Every step of the way we had someone there to help us! Buying a home is a huge task, but Travis, Marissa and Nina were amazing! I never had to wait on anyone to call me back. They set my mind at ease many times throughout this process. I absolutely give them a 10/10!
Kolby was always easy to deal with and extremely helpful with any questions that I had, he made this an easy deal for me, I look forward to dealing with him again in the future and I would highly recommend him to anyone looking to purchase a home.
I appreciated the to-do list and the ease of uploading documents! Definitely thorough work overall!
My experience with neighbors bank was amazing from start to close! Everything went super smooth! Thank you McKenzie and Madison!
We had the best experience with neighbors bank our loan officer and realtor. They was right on top of everything. We had a question they got right back with us in matter of minutes not days. Thank you all for your help.
Neighbors bank is a great lender especially for first time homebuyers. My lender guided me from start to finish and made sure I understood everything I needed to turn in
Paden and Emma were both great
I was thoroughly impressed by the entire staff involved in the process. Despite the initial challenges and setbacks encountered during the purchase of my first property, their exceptional support and assistance made me feel truly grateful. When I finally found another house that met my needs, they welcomed me back and guided me through the process of applying for an FHA loan and securing my new home.
Poor communication. Unorganized. They will milk you dry. Pencil whippers.
I’m really sorry to hear about your experience. Poor communication and disorganization are never acceptable, and I understand how frustrating that must have been. Your feedback is important, and I’d appreciate the chance to learn more and see how we can make things right.
Please feel free to reach out to me directly—I'm here to help.
clientadvocate@neighborsbank.com
833-919-1229
Jessica and Brittany were awesome very helpful. Very thorough. I know they were busy at times but Ithey always got back to me. Thanks a lot. I would highly recommend the neighbors bank.
Everyone was great. Thank you for all that help me. Thank you for my home. It be a great experience and neighbors bank team are amazing........
Rob and Nina were exceptional! They truly made this process a breeze and were very professional and kind throughout.