Total Customer Reviews
Would recommend Neighbors Bank
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Again, for what I thought would be the most overwhelming experience of my life, buying my family's first house, Neighbors Bank was there with me through every step of the way, to answer any and all questions I had no matter how dumb I felt they may be, everyone was super helpful, friendly, and they made this dream of ours come true. Thank you to all who assisted me through this journey.
As a first time home buyers. Neighbors bank made it easy for the stressful experience. I highly recommend Neighbors Bank for any one thinking of purchasing an home!
Lee, Sara, and Jon were great to work with. Lee was awesome at explaining everything and was so patient. So was Sara. The process was lengthy but they made me feel so comfortable. I would definitely recommend and would use again if needed.
Great loan team!
It can be very stressful and alot of documents will be needed. But if you ask for Cecil he will walk you through and help in any way. I felt like family.
As a first time home buyer, Neighbors Bank was what I needed. They made this entire process a breeze!
Awful people who do not have a clue as to what they are doing.Day before closing they would suddenly realize that they were missing something. Poor sellers, thankfully they were patient. It took a total of 4 and 1/2 MONTHS to close!!!! Please don’t let yourself go through the stress and headaches like I did to myself. It was absolutely insane and ridiculous. They moved out closing date back at least 10 TIMES!! Because they forgot to get a document from us. They wouldn’t tell us until two days before and we would get it immediately but then have to go back into underwriting and of course they people ignore your phone calls when you’re trying to get an update not only for yourself but also for the seller and real estate agents. They do not respond whatsoever and you better answer when they call because they won’t answer when you call back. They need to get better employees or stop ruining peoples lives.
Overall my experience was worth it!
Neighbors Bank is absolutely fantastic! Everyone I worked with was super helpful and very friendly! I would definitely recommend them to anyone I know looking for a home!
Everyone was great to work with! This was the simplest refinance we have ever done! Thank you Jessica, Kathryn, Julie, Kristin and anyone else that worked on the file!! You all are rock stars!!☺️
Neighbors Bank and Rachael's team were available to answer any and all questions during our purchase. Even when things were out of their control they were there for us!
This experience was amazing. As much work and stress that goes into finding and purchasing a home, Neighbors Bank helped make our dream come true. To everyone on our team, you guys are great. I can't thank you enough.
If your ready to purchase a home and ready to commit to the effort needed. Neighbors Bank will see you thru! I couldn't be happier with my loan process.
My very first time doing any business with a bank I didn’t know and I have no regrets! Carson and Tessa gave me exceptional customer service in the process of getting my loan approved. They were consistent and informative with every detailed information making my pre-approval and approval very smooth and stress less. I am already referring Neighbors Bank and their team to family and friends who are looking into buying a house and need a loan. Thank you Neighbors Bank for accepting me doing business with me! 💯💯💯🙏🏾🙏🏾👌🏾👌🏾