Showing all 7,027 unfiltered reviews
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Brittany in Missouri Would Recommend5 out of 5 Stars
Dec 4, 2024
Loan Officer: Jessica Jamison
NMLS#1542764
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Lilian in Virginia Would Recommend5 out of 5 Stars
Dec 3, 2024
Loan Officer: Chris Looney
NMLS#2538437
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Cynthia in Michigan Would Recommend5 out of 5 Stars
Featured review from Dec 3, 2024
I just bought my very first home as a single woman…Neighbors Bank guided me through this new adventure with great ease and knowledge…
Loan Officer: Joshua Falke
NMLS#2181237
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Stephanie in Louisiana Would Recommend5 out of 5 Stars
Featured review from Dec 3, 2024
Neighbors Bank is awesome, will keep coming back to work with them time and time again!
Loan Officer: Khalil Diya
NMLS#2329406
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Michael in Nebraska Would Recommend4 out of 5 Stars
Dec 2, 2024
Loan Officer: Bentley Stilwell
NMLS#2355453
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Musa in Illinois Would Recommend5 out of 5 Stars
Dec 2, 2024
Loan Officer: Jessica Seek
NMLS#2110132
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Emma in Pennsylvania Would Recommend5 out of 5 Stars
Featured review from Dec 2, 2024
I would highly recommend Neighbors Bank to anyone looking for a mortgage, but specifically someone who needs someone who will fight for you and put in the leg work. I cannot recommend Garret enough and am happy I get to work with him as we go through the mortgage and lending process on my new home! I couldn't have done it without his help and support.
Loan Officer: Garret Ennenbach
NMLS#1968118
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Claire in Florida Would Recommend5 out of 5 Stars
Featured review from Dec 2, 2024
Great people, smooth process. Would recommend to anyone.
Loan Officer: Amber Miller
NMLS#1398551
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Brandon in Texas Would Recommend5 out of 5 Stars
Dec 2, 2024
Loan Officer: Chad Werner
NMLS#1100523
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Nicole in Alabama Would Recommend5 out of 5 Stars
Featured review from Nov 30, 2024
We had an exceptional experience working with Neighbors Bank and Holly, our loan officer, throughout our home-buying journey. As first-time homebuyers moving from out of state, the process could have been overwhelming, but Holly made everything seamless and stress-free. She was incredibly communicative, kind, and went above and beyond to keep us informed at every step, ensuring we understood the process and felt comfortable. Her dedication and expertise truly made all the difference, and we couldn’t be happier with the experience. We highly recommend Neighbors Bank and Holly to anyone looking to buy a home!
Loan Officer: Holly Bernal
NMLS#1435831
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Jeremiah1 out of 5 Stars
Nov 30, 2024
This process was one I knew would be lengthy and potentially stressful. Buying a home is not like buying a car, or financing an appliance. It is a major commitment and I understand it takes time to confirm if someone is eligible for such purchase. However, a home purchase should NOT be the way it was for my family and I. This was our first home purchase and while we didn’t know what to expect, we knew this was not how it was supposed to go. Our lender took days to respond or give an update of any sort. When we were told we’d have an update on a given day, I would have to call them at 3-3:30 for an update because they closed at 5 and I knew if I didn’t call, I wouldn’t hear from them. There were times I would call several times, hours apart, and not receive a call back. No response to text messages. Nothing. I could see the progress for my loan in our portal. There were things that took them a week to even begin to review and then tried to blame our closing company, insurance company, and realtor for not providing when in reality, the lender dropped the ball. Everyone was ready to close on time, except our lender. Everyone had done what they were supposed to, except for my lender. They were going to make us wait even longer to close so that they had more time to send out a file that would allow them to sell our loan to make money off of it, rather than letting us close on time. They prolonged closing so much that we had to send updated pay stubs a week before closing because the ones I had already provided were expired. They made us redo a well water test before the one we already did was expired, because they had already intended to push our closing date back without letting us know that. My realtor had to get involved several times and the lender team became “annoyed” and it was very evident in the emails we received. My realty team had to contact the manager of this lender and explain to them that this process was absolutely absurd and their team was being unprofessional. The steps they were taking were unnecessary. We were able to close, only a week late, but the lender made every effort possible to push it back more. The realty team worked with the bank manager Alex, and got the ball rolling. I will forever be thankful for Key Real Estate, but will never work with Neighbors Bank again. I will never refer anyone to use this lender.
Loan Officer: Ashley Patterson
NMLS#2110130
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Marie in California Would Recommend5 out of 5 Stars
Nov 30, 2024
Loan Officer: Ashley Patterson
NMLS#2110130
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Billy in Oklahoma Would Recommend5 out of 5 Stars
Nov 29, 2024
Loan Officer: Heather Yackley
NMLS#1241088
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Stacey in Mississippi Would Recommend5 out of 5 Stars
Nov 29, 2024
Loan Officer: Scott Wilson
NMLS#2181239
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Barry in Tennessee Would Recommend5 out of 5 Stars
Featured review from Nov 29, 2024
Five stars. Smooth transaction. Open ,honest, friendly, knowledgeable and an open communication when it came to questions. They treat you as a buyer not a number . I would recommend to anyone. They are outstanding. House buying is stressful but they alleviate 99 percent of the stress and make it seem easy.
Loan Officer: Cecil Anderson
NMLS#2180830
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Amber in Wisconsin Would Recommend4 out of 5 Stars
Nov 29, 2024
Christina was also very helpful and patient with all our questions.
Loan Officer: Alex Stilwell
NMLS#2016041
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Kerri in West Virginia Would Recommend4 out of 5 Stars
Nov 29, 2024
Loan Officer: Joey Mirth
NMLS#1965551
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Ryan in Oregon Would Recommend5 out of 5 Stars
Featured review from Nov 29, 2024
Everything was fantastic. As a first time home buyer I felt uneducated and didn't know what to expect coming into it, but my loan team and agent were amazing, communicative, and on the ball with everything. I honestly couldn't have asked for a better team.
Loan Officer: Amber Miller
NMLS#1398551
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Tyler in Michigan Would Recommend2 out of 5 Stars
Nov 29, 2024
Any issues I had were with underwriting
Loan Officer: Mackenzie Gonzales
NMLS#2497904
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Tamara in Washington Would Recommend5 out of 5 Stars
Featured review from Nov 29, 2024
Great experience
Loan Officer: Joey Mirth
NMLS#1965551
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Briana in Ohio Would Recommend4 out of 5 Stars
Nov 28, 2024
Loan Officer: Cecil Anderson
NMLS#2180830
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Jonah1 out of 5 Stars
Nov 28, 2024
Loan Officer: Tim Vieck
NMLS#2181144
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Charleen in Florida Would Recommend5 out of 5 Stars
Nov 27, 2024
Loan Officer: Chad Werner
NMLS#1100523
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Michelle1 out of 5 Stars
Nov 27, 2024
Loan Officer: Chad Werner
NMLS#1100523
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Lacey in South Carolina Would Recommend5 out of 5 Stars
Nov 27, 2024
Loan Officer: Chad Werner
NMLS#1100523
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Jessica in Vermont Would Recommend5 out of 5 Stars
Nov 27, 2024
Loan Officer: Khalil Diya
NMLS#2329406
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Allysia in New Mexico Would Recommend5 out of 5 Stars
Nov 26, 2024
Loan Officer: Amber Miller
NMLS#1398551
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Allison in Iowa Would Recommend5 out of 5 Stars
Nov 26, 2024
Loan Officer: Jessica Jamison
NMLS#1542764
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