Neighbors Bank Reviews
Unedited reviews from borrowers nationwide
5,885
Total Customer Reviews
96%
Would recommend Neighbors Bank
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Philip in Minnesota Would Recommend
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William in Missouri Would Recommend
Jessica and Kara were amazing and always responded immediately to all my questions. Our closing got moved up almost a month early and they made adjustments to everything so quickly and easily. Thanks so much for everything. Our family is so excited for our new home!
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Brandi in West Virginia Would Recommend
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Diego in Nebraska Would Recommend
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John in Oklahoma Would Recommend
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Robin in Texas Would Recommend
GARRETT WAS AWESOM. HE IS AN ASSET TO YOUR COMPANY. I WILL RECOMEND HIM AND NEIGHBORS BANK TO ANYONE THAT HINTS AT WANTING A HOME. HE KEPT ME INFORMED EVEN WHEN HUD DIDNT KNOW WHAT THEY WERE DOING. WOKING WITH HIM HAS BEEN A PLEASURE!THE ASSISTANT TO GARRETT, RENEE WHILE KNOWLEDGEABLE, IN SOME AREAS NEEDS TO BE RETRAINED IN CUSTOMER SERVICE, RESPECT FOR CUSTOMERS, AVOIDING MAKING SITUATIONS HIGH CONFLICT, LYING TO THE CUSTOMER WHEN AT FAULT, AND LACK OF ATTENTIVENESS, CAN CLEARLY USE SOME ATTENTION. I CAME VERY CLOSE TO LEAVING NEIGHBORS BECAUSE OF HER. BUT IT WAS GARRETT THAT REASSURED ME AND LISTENED TO OUR GREIVANCES. EVEN WHEN I TOLD RENEE TO NO LONGER CONTACE ME SHE CHOSE TO DO SO BY YELLING AND SCREAMING AT ME THROUGH THE PHONE. SHE IS UNSCHOOLED & UNTAUGHT. SHE WILL BE THE PROBLEM WHEN IT COMES TO CUSTOMER LOSS!
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Jason in Missouri Would Recommend
Awesome Bank to work with. Very nice and respectful Folks. They made are home buying very easy and fast. We was comfortable with them always there to answer any questions we had no matter the time of day or holiday to weekends off. Thank you for everything Neighbors Bank.
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Robert in Michigan Would Recommend
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Alston in North Dakota Would Recommend
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Alina in Georgia Would Recommend
I would recommend neighbors bank to everyone!! They are great!! They went above and beyond to make sure that all my questions were answered and always got me the exact information extremely quickly!! I couldn’t have asked for a single thing better!!
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Edward in Arizona Would Recommend
10/10 for the entire Neighbors Bank team. I will surely recommend them to everyone looking to purchase a home.
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Joshua in Arkansas Would Recommend
Lots of pop up issues and repeat tasking that bordered insanity. But the Loan Officer and Real estate agent definitely did everything they could it seemed to make it as smooth as possible for me. Great job!
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Rickey in Georgia Would Recommend
Great experience!
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Darion in Georgia Would Recommend
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Neishan
Neighbors bank is good for a good rate and has a neat online platform. However they have a lot of work to do to make the home-buying experience better. They need to make a tool to figure out what the best option would be for your mortgage payment/closing costs/points/credits etc that would have eliminated many of the trouble that I had with them. Their staff also need to be better trained.
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Alex in Texas Would Recommend
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Tiana in Maine Would Recommend
If you’re a first time homebuyer, talk with a loan officer at NB and see what they can do for you. They will tell you everything you need honestly, and be there for you every step of the way. I had a wonderful home buying experience with them. There were some bumps and technicalities I had to deal with, with the type of loan I got, but I knew where I stood at all times, and I got the house I wanted! I strongly recommend this lender. The only thing between you owning a home is Neighbors Bank!
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Thomas in Tennessee Would Recommend
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Waqas in Arkansas Would Recommend
Neighbors Bank approved my loan in few days not weeks. Their process is transparent and they beat the other banks rate. I highly recommend Neighbors Bank.
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Shantel in Minnesota Would Recommend
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Gregory in Missouri Would Recommend
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Joseph in California Would Recommend
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Colton in Minnesota Would Recommend
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Kaitlyn in Indiana Would Recommend
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Kenneth in South Carolina Would Recommend
Neighbors bank immediately started on my application from the first day. My Loan officer Amber Miller was very helpful because as a first time buyer i had a million questions and she was always righ on it! I highly recommend Neighbors Bank
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Nathen in Maine Would Recommend
The whole team was outstanding. Quick, helpful, and friendly! I’m very impressed with the quality of this company and team members!
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Suwimon in West Virginia Would Recommend
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Andrew in Arkansas Would Recommend
Living in a different state than where we purchased a home, the process was very simple and everyone was friendly and very helpful.
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Richard in Massachusetts Would Recommend
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Latanya in Alabama Would Recommend
My experience with Neighbors Bank was excellent. I would definitely recommend them to family and friends for their home buying process. I am so grateful that Christian Gentil and Brooke Lutz were my loan officer and loan coordinator. They are the best! I cannot say enough about Brooke's warm and caring spirit. She really put my mind to ease. I am so happy to have gone through this process with Neighbors Bank. Thank you!
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