Unedited reviews from borrowers nationwide
6,124
Total Customer Reviews
96%
Would recommend Neighbors Bank
Starting on Page 85 of 205. Return to Page 1 »
Neighbors Bank is the best lender for a first time home buyer! They are fast and reliable and are there for you through the whole process to answer any questions or concerns I would definitely recommend Neighbors Bank! Thank You! Scott Williston and Rachel Gastler!
Poor/lack of communication from the very beginning. Would only get calls back after threatening through email. There was a "glitch" in their system that would not record my signing of documents. Funny thing was that I was never given documents to sign. They kept sending me the same "review documents" instead of "sign documents". This left me in the dark for 2 weeks. Finally, my realtor had to call the manager before anything was done about it. Suddenly, there was a huge rush to get things done. What a freaking nightmare!
I was overall happy with the buying process. I believe communication with the underwriter could use a little improvement as my wife was still put on the paperwork even though I said not to. The paperwork for signing had to be rewritten the day of signing which delayed the process slightly but we all make mistakes. The big issue is it has been 12 days since signing and the insurance company hasn't received a check yet and is now threatening to drop me already even though I paid in full the day of signing as per closing costs. Also interest rates could use a lot of improvement. I'll see if the insurance issue will be resolved and if I'm offered a lower rate at a later date and will reevaluate at a later date.
I found neighbors bank through USDA.gov website. Read a few reviews and didn’t over think it. Glad I went with them. They guided me to success in my USDA home loan approval in just the right time for a house that checked all my boxes.
If you ever need anything on help with buying a home Neighbors Bank is your go to.