Neighbors Bank Reviews

Aspen, our lender and her team were excellent getting us through the process of owning our first home! They were very kind and made sure we understood all details. We would definitely recommend!

Loan Officer: Aspen Harris

NMLS#2538805

Loan type: Purchase

Neighbors bank has helped simplify every aspect of buying our new home. From the approval processes to setting up an amazing team and even issues that could arise after closing is finished. Like scammers and other potential Issues for new homeowners!!!

Loan Officer: Paden Klein

NMLS#2589666

Loan type: Purchase

Had issues closing the house multiple times. Had to take time off work only to be told 30 minutes before closing that it would not be possible.

Response from Kaleb, Client Advocate :

Thank you for sharing your experience, and I’m truly sorry for the repeated issues with your closing. Having to take time off work—only to be told last-minute that things wouldn’t move forward—is incredibly frustrating and disappointing. You deserved clear communication and a reliable timeline, and I regret that we didn’t deliver on that.

I’d really appreciate the chance to speak with you directly and learn more so we can address what went wrong.

clientadvocate@neighborsbank.com
833-919-1229

Loan Officer: Lee Franklin

NMLS#1990666

Loan type: Purchase

Both Abbie and Derek were amazing! They made the whole process so simple. I could not have asked for a better team!

Loan Officer: Derek Wilson

NMLS#2653342

Loan type: Purchase

I had a good experience

Loan Officer: Christian Gentil

NMLS#2355963

Loan type: Purchase

They were able to lower my rate in a very timely manner

Loan Officer: Christian Gentil

NMLS#2355963

Loan type: No cash-out refinance

Overall the process was very good. Shannon and Mariah did a wonderful job. Underwriting was a blackhole though that did not communicate. Almost pushed my closing due to last minute request, when documentation was in 4 days prior.

Loan Officer: Shannon Matlack

NMLS#982020

Loan type: Purchase

I loved working with each person throughout this home buying journey. I always thought the home buying experience would be a headache but each person I worked with at neighbors bank made the entire process enjoyable and smooth.

Loan Officer: Garret Ennenbach

NMLS#1968118

Loan type: Purchase

You mean is amazing. We loved every single one of them. They where always there to answer any question, help with confusion, and work with us throw all the issues to get us to the final stage

Loan Officer: Tim Vieck

NMLS#2181144

Loan type: Purchase

Tim & JD were amazing at answering all my questions and getting me to closing. It wasn’t an easy one to complete and I tried other lenders but only Neighbor’s Bank could get me with the loan I wanted within the price range I could afford. They helped me from start to finish and were very responsive. They have even helped me with questions after closing. Thank you all for your hard work!

Loan Officer: Tim Vieck

NMLS#2181144

Loan type: Purchase

It was a pretty simple process getting files in. Basically just plug and play, and the ui of the website was pretty easy to navigate.

Loan Officer: Jason Reddy

NMLS#2110137

Loan type: Purchase

I am a first time home buyer and did not have a lot of knowledge about buying a home. Abbie and Melissa have been great to work with. They walked me through all the steps and made sure to get everything I needed for closing on my house. They were always available when I had questions.

Loan Officer: Melissa Janke

NMLS#995505

Loan type: Purchase

Thanks to payden Klein and Emma Loyd they was amazing at helping me through the loan process. They was fantastic with everything and communicated well. Im happy to habe went through Neighbors Bank! Thanks for everything, happy home buyers here!

Loan Officer: Paden Klein

NMLS#2589666

Loan type: Purchase