Showing all 7,018 unfiltered reviews
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Lauren in South Carolina Would Recommend5 out of 5 Stars
Featured review from May 1, 2026
The Neighbors Bank team was wonderful to work with throughout my home buying process—professional, responsive, and made everything smooth from start to finish.
Loan Officer: Breonna Bishop
NMLS#2708152
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Randi in Illinois Would Recommend5 out of 5 Stars
Featured review from May 1, 2026
Using neighbors bank was the best decision I have ever made! The entire process was seamless. They were very communicative and helpful, while also working fast to get me into my forever home. I couldn’t have asked for a better first time home buying experience!
Loan Officer: Bradley Larsen
NMLS#2708897
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Joshua in Missouri Would Recommend5 out of 5 Stars
May 1, 2026
Loan Officer: Christian Gentil
NMLS#2355963
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Sadarius in Texas Would Recommend5 out of 5 Stars
Featured review from May 1, 2026
Neighbors Bank was really efficient and everyone was so easy to work with. The customer service was top notch and it made our first home buying experience a pleasant one.
Loan Officer: Christian Gentil
NMLS#2355963
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Amanda in Missouri Would Recommend5 out of 5 Stars
Featured review from May 1, 2026
Great communication, informative on what's next, closed the deal
Loan Officer: Joshua Falke
NMLS#2181237
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Kathryn in Missouri Would Recommend4 out of 5 Stars
May 1, 2026
Loan Officer: Jessica Jamison
NMLS#1542764
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Maddison in Iowa Would Recommend5 out of 5 Stars
Featured review from May 1, 2026
I really enjoyed working with Joey and Justinia. They really came in clutch when I needed them most. I wouldnt want anyone else in my corner when it comes to buying a house. I look forward to working with them when we decide to refinance.
Loan Officer: Joey Mirth
NMLS#1965551
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Diana in West Virginia Would Recommend3 out of 5 Stars
May 1, 2026
Loan Officer: Ashley Owens
NMLS#2653377
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Natalie in Oklahoma Would Recommend5 out of 5 Stars
Featured review from Apr 30, 2026
Neighbors Bank was definitely the best choice we made during the home buying process, I'm glad we were picky with who we chose!
Loan Officer: Garret Ennenbach
NMLS#1968118
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Meghan in Missouri Would Recommend5 out of 5 Stars
Apr 30, 2026
Loan Officer: Jessica Jamison
NMLS#1542764
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Denna in Michigan Would Recommend4 out of 5 Stars
Apr 30, 2026
Loan Officer: Heather Yackley
NMLS#1241088
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Erin in Iowa Would Recommend4 out of 5 Stars
Apr 30, 2026
My loan officer and her colleagues we're great, very personal and personable as well as professional. I wish we didn't have all the hiccups but that was my only frustration throughout the process. I would definitely recommend them to friends and family
Loan Officer: Christina Jordan
NMLS#2672750
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Mark in South Carolina Would Recommend5 out of 5 Stars
Apr 30, 2026
Loan Officer: Kolby Hurt
NMLS#1751276
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Sean in Wisconsin Would Recommend5 out of 5 Stars
Featured review from Apr 30, 2026
There were a couple of hiccups in my deal that caused a couple of delays but the team working on things made everything go smoothly and got things done.
Loan Officer: Garret Ennenbach
NMLS#1968118
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Stephanie in Ohio Would Recommend5 out of 5 Stars
Apr 29, 2026
Loan Officer: Melissa Janke
NMLS#995505
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George in Louisiana Would Recommend4 out of 5 Stars
Apr 29, 2026
Loan Officer: Jon Youngman
NMLS#2569742
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Kellie in Kansas Would Recommend4 out of 5 Stars
Apr 29, 2026
Loan Officer: Chris Yackley
NMLS#2110129
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Amy in Indiana Would Recommend5 out of 5 Stars
Apr 29, 2026
Loan Officer: Chad Werner
NMLS#1100523
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Daniel2 out of 5 Stars
Apr 29, 2026
Very rough. Had to submit the same items multiple times. Multiple different agents. One telling us everything is good. Another telling us we still need to upload information we had already uploaded twice. Will note that Jessica was a star and did a great job helping us through the process.
Loan Officer: Jessica Seek
NMLS#2110132
Response from Kaleb, Client Advocate :
We’re sorry to hear your experience was so frustrating. Having to submit the same documents multiple times and receiving conflicting information from different team members is not the seamless process we strive to provide. We appreciate you recognizing Jessica’s efforts—she will be thrilled to hear she made a positive difference during a challenging experience. Thank you for sharing your feedback as it helps us improve.
clientadvocate@neighborsbank.com
833-919-1229 -
Phillip in Texas Would Recommend5 out of 5 Stars
Apr 29, 2026
Loan Officer: Derek Wilson
NMLS#2653342
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Austin in Ohio Would Recommend5 out of 5 Stars
Featured review from Apr 29, 2026
Reilly and Kimberly have been fantastic through this whole experience. Definitely look forward to working with them again.
Loan Officer: Reilly Aldrich
NMLS#2708386
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Nevada in Vermont Would Recommend5 out of 5 Stars
Apr 28, 2026
Loan Officer: Bradley Larsen
NMLS#2708897
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Dudley in Louisiana Would Recommend5 out of 5 Stars
Apr 28, 2026
Loan Officer: Chris Yackley
NMLS#2110129
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Keegan in Missouri Would Recommend4 out of 5 Stars
Apr 28, 2026
Loan Officer: Bryan Easterday
NMLS#2673114
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Tari in Louisiana Would Recommend5 out of 5 Stars
Featured review from Apr 27, 2026
Emma and Brooks kept you updated on the entire process and explained everything very clearly. They were quick to respond with any questions or confusion I had.
Loan Officer: Brooks Rapp
NMLS#1660966
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Cil in Illinois Would Recommend5 out of 5 Stars
Featured review from Apr 27, 2026
Neighbors Bank made the financial side of our home buying process stupidly simple. Their team was quick, communicative, and thorough with every aspect of our purchase. The Credit team especially was a life saver during our home buying process. 10/10
Loan Officer: Jennifer Brown
NMLS#2653020
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Aziz in Pennsylvania Would Recommend5 out of 5 Stars
Featured review from Apr 27, 2026
Derek and Brittany did an amazing job at being proactive and keeping the line communication open for any questions. The process went very smoothly, and was able to lock a competitive rate. Closing went smoothly as well, funds were provided with no issue and closed within one day of the scheduled closing date. I would highly recommend neighbors as your lender!
Loan Officer: Derek Wilson
NMLS#2653342
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Mona in Illinois Would Recommend4 out of 5 Stars
Apr 27, 2026
They helped me in getting my first home also as nonresident in this country they made sure and help me for completing my files and documents
Loan Officer: Ashley Owens
NMLS#2653377
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Angelica in Iowa Would Recommend5 out of 5 Stars
Apr 27, 2026
Loan Officer: Melissa Janke
NMLS#995505
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Halea in Pennsylvania Would Recommend5 out of 5 Stars
Featured review from Apr 27, 2026
I have been searching for a place that would make my first time buying a home smooth and easy as it can be. The first phone call I had with Neighbors Bank absolutely put my mind at ease and they immediately made the process easy and made sure I understood each and every step of the way. If I could give this company a higher rating, I 100% would! They made buying a home easier than I thought it ever could be!
Loan Officer: Joshua Falke
NMLS#2181237
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