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Shannon Matlack

Loan Officer, NMLS# 982020

4.8/5 (54 reviews)
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Call 800-220-0600 ext. 3097 Send Email
800-220-0600 ext. 3097
573-476-1859
3621 Discovery Parkway, Suite 115
Columbia, MO 65201

Meet Shannon

With over 25 years of experience in banking, Shannon Matlack brings deep expertise and heart to every client interaction. For more than 12 years, she’s specialized as a loan officer, helping over 1,000 veterans achieve homeownership through VA loans. Her passion also extends to guiding first-time homebuyers through the mortgage process with care, clarity, and commitment.

Originally from the Midwest, Shannon launched her banking career in Columbia, Missouri, where she met her husband. In 2024, they relocated to Florida to be closer to The Bahamas—a place close to the family’s heart. Together, they’re raising their 11-year-old daughter, along with a lively crew of five hairless cats and two rescued Potcake dogs from the islands.

When she’s not helping clients achieve their homeownership dreams, Shannon enjoys showing her award-winning Sphynx cats and supporting animal welfare initiatives. Her deep-rooted love for animals began on her childhood ranch, and it continues to inspire her today.

    Homebuyer Reviews

    See what 54 customers have said about Shannon.

    Page 3 of 6 reviews. Return to page 1 »

  • 1 out of 5 Stars
    Adrian S. in Georgia Would Recommend

    Oct 28, 2025 | Purchase Loan

  • 1 out of 5 Stars
    Dustin H. in Kentucky Would Recommend

    Featured review from Oct 28, 2025 | Purchase Loan

    Clear communication and follow up.

  • 1 out of 5 Stars
    Timothy E. in Iowa Would Recommend

    Featured review from Oct 17, 2025 | Purchase Loan

    Delightful to work with. Always gave a fast and prompt response to any questions. Was always pleasant to talk to.

  • 1 out of 5 Stars
    Jaelyn W. in Indiana Would Recommend

    Oct 8, 2025 | Purchase Loan

    She was always willing to answer questions and point me in the right direction. She was able to communicate in a timely manner, along with understanding things better and explaining them in different ways.

  • 1 out of 5 Stars
    Jesus P. in Nebraska Would Recommend

    Featured review from Oct 7, 2025 | Purchase Loan

  • 1 out of 5 Stars
    Brandon M. in Mississippi Would Recommend

    Sep 24, 2025 | Purchase Loan

    She did an amazing job. Keep me in the loop and worked with me when we needed to make changes so that we could close.

  • 1 out of 5 Stars
    Scotty B. in Missouri Would Recommend

    Sep 19, 2025 | Purchase Loan

  • 1 out of 5 Stars
    Jason F. in Louisiana Would Recommend

    Sep 4, 2025 | Purchase Loan

    Great to work with

  • 2 out of 5 Stars
    Devin O. in Alabama Would Recommend

    Aug 26, 2025 | Purchase Loan

  • 1 out of 5 Stars
    Pamela M. in Maryland Would Recommend

    Featured review from Aug 24, 2025 | Purchase Loan

    She was always available. Quick to respond and very knowledgeable about the whole process. Smart, friendly and professional. What more could you ask for?

    • See More Reviews