| 800-220-0600 ext. 3097 | |
| 573-476-1859 | |
| Shannon.Matlack@neighborsbank.com | |
| 3621 Discovery Parkway, Suite 115 Columbia, MO 65201 |
Meet Shannon
With over 25 years of experience in banking, Shannon Matlack brings deep expertise and heart to every client interaction. For more than 12 years, she’s specialized as a loan officer, helping over 1,000 veterans achieve homeownership through VA loans. Her passion also extends to guiding first-time homebuyers through the mortgage process with care, clarity, and commitment.
Originally from the Midwest, Shannon launched her banking career in Columbia, Missouri, where she met her husband. In 2024, they relocated to Florida to be closer to The Bahamas—a place close to the family’s heart. Together, they’re raising their 11-year-old daughter, along with a lively crew of five hairless cats and two rescued Potcake dogs from the islands.
When she’s not helping clients achieve their homeownership dreams, Shannon enjoys showing her award-winning Sphynx cats and supporting animal welfare initiatives. Her deep-rooted love for animals began on her childhood ranch, and it continues to inspire her today.
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Dora P. in Minnesota Would Recommend
Very helpful team and replied to all my questions on time. Would definitely recommend Neighbors Bank. Great job..
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Bridget I. in West Virginia Would Recommend
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Emily P. in Kentucky Would Recommend
We worked with Shannon M. as our loan officer and she was amazing. As first time homebuyers we had a lot of questions. Shannon approached all of our questions with patience and thoroughness. I even called her a bit panicked a few times and sent urgent texts and she was on top of it for us. She was super communicative and so kind throughout this process!
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Matthew S. in Ohio Would Recommend
See previous comments. Shannon couldn’t have made the experience any easier or more hassle-free.
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Supassorn N. in Michigan Would Recommend
She is wonderful.
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Heidi J. in Missouri Would Recommend
Shannon was very knowledgeable and patient and always available to answer any questions I had. Thanks, Shannon!
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Misty P. in Indiana Would Recommend
Shannon was great to work with.
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Anthony H. in Illinois Would Recommend
Shannon helped us figure out a way to work with our current budget and we were very thankful for that!
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Sonja L. in Florida Would Recommend
The level of professionalism and knowledge our loan officer had was unmatched. She made this process so smooth, stressles and uncomplicated from start to finish.
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Christina K. in Virginia Would Recommend
Shannon was amazing. She was quick to communicate. I felt like I was just as important of a client to her as her higher end buyers probably feel, which has not always been the case for me with other lenders. My budget was not big, but she took the time to explain things to me and to do everything she could possibly do to make sure I made it closing.
Homebuyer Reviews
See what 54 customers have said about Shannon.
Page 4 of 6 reviews. Return to page 1 »