Showing all 7,082 unfiltered reviews
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Hunter in Georgia Would Recommend
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Melanie in New Jersey Would Recommend
I feel like a weight5 has been lifted from my shoulders. The team was creative and helpful. I would use them again and also recommend in the future.
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Jared in Montana Would Recommend
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Brock in Mississippi Would Recommend
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Shelia in Indiana Would Recommend
My experience with the bank during my home -buying journey was smooth and positive. The loan officer and team were patient, responsive and very supportive every step of the way. They answered all questions and made the process a lot less stressful. I highly recommend working with them if you are looking for a team that genuinely cares and makes things clear and simple
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Joshua in Missouri Would Recommend
Jessica and Kara make a great team. Communication is excellent, making the process run smoothly. Highly recommend!
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Landon in Louisiana Would Recommend
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Sara in Oklahoma Would Recommend
10 out of 10!!! Thank you to Neighbor’s Bank and Mckenzie Ruiz….
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Peggy in Oklahoma Would Recommend
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Cybil in Mississippi Would Recommend
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Donna in Arkansas Would Recommend
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Tammy in North Carolina Would Recommend
Neighbors is awesome. They are so professional and courteous.
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Tamiko in Alabama Would Recommend
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Felicia in Vermont Would Recommend
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David in Alabama Would Recommend
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Betty in California Would Recommend
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Kimberly in Indiana Would Recommend
Home buying is brutal and time consuming. Be prepared. Melissa helped with that.
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Jorge in Wisconsin Would Recommend
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Steve in Tennessee Would Recommend
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Caitlin in Missouri Would Recommend
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Nancy in Oklahoma Would Recommend
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Jessica in South Carolina Would Recommend
They made the process easy and efficient. They were all very personable. Overall a wonderful experience.
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Jim in Minnesota Would Recommend
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Kaylee in Missouri Would Recommend
Great people, great technology, great experience!
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Brian in Michigan Would Recommend
Good company
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Anthony in Michigan Would Recommend
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Shay in Iowa Would Recommend
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Donald in Ohio Would Recommend
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Jadea
Working with Neighbors bank was a huge mistake. Yes things got taken care of in the end. but it wasn't without a fight. The Good Lord saw me through the whole thing. From the very beginning I was asked to down load their app to "make things easier" I ended up using the web browser to upload everything asked of me. which wasn't a huge deal. but I was asked to upload the same document multiple times. thing that should have been asked for weeks prior to my closing date were only requested the day of, to two day prior to closing day. I even had to push back the closing date because of this matter. I wasn't able to take possession of my home after signing. The other realtor came into the room to give me the keys to my new home and the lady from the title company told him "the lenders won't send the funds." So I didn't even get the keys to my house till three days after signing for it. I don't know why Neighbors bank wouldn't send the funds on the day of closing. there was A LOT I didn't know or understand and noone from Neighbors Bank would explain or help me understand. I was told three diffrent amounts to bring to closing. I was told to bring a cashier's check so I kinda needed to know the EXACT amount. which I didn't get untill 10minutes before my scheduled appointment time with the title company on closing day. So many people hand there hands in my file I couldn't keep it straight. Lee went on leave. so someone stepped in to cover him. then Rachael was out of office so someone completely diffrent stepped in to work in here place. I felt like I was getting passed around and being told diffrently by everyone to spoke with. When I was expressing that I needed comunication from them. Rachael shot back at me with "I tried calling you dont anser you phone." This was after I've expressed myself multiple times that I can not answer my phone calls at work and they will need to contact be between such and such hours or email/text me. My realtor informed them the same thing. Yet, Phone calls were the method of contact. knowing I can not take that call. there was so much wrong with this whole "adventure."
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